Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Property Sales & Lettings in Bromley
Established in 2004 by David and Sue Tickner, David James Lettings & Property Management is a multi-award-winning estate and lettings agency based in Bromley, Kent. Our philosophy combines professional service with a warm, personal approach, maintaining a physical office presence while embracing digital innovation. We specialise in property sales, lettings, and block management, offering tailored solutions for landlords, tenants, and homeowners. Our services include free valuations, comprehensive property marketing, tenant referencing, and 24/7 maintenance support. Accredited by The Property Ombudsman and SAFEAGENT, we uphold strict standards of client money protection and ethical practice.With over two decades of experience, we pride ourselves on exceeding client expectations through transparency, expertise, and a commitment to community. Our team's dedication has earned us recognition in The Best Estate Agent Guide, reflecting our industry leadership. We serve Bromley and surrounding areas, ensuring compliance with all property legislation while providing peace of mind to clients. Our unique approach blends traditional values with modern technology, making property transactions seamless and stress-free. This combination of local knowledge and professional excellence positions us as a trusted partner in the real estate market.
Services
Property Sales
Lettings
Property Management
Block Management
Instant Valuation
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience in property sales and lettings.
- Our team is part of the exclusive Federation of Independent Estate Agents.
- We provide 24/7 maintenance reporting and emergency support.
- Our services include free advice meetings and comprehensive tenant referencing.
- We are regulated by The Property Ombudsman and hold Client Money Protection.
Associations and certifications
- The Property Ombudsman
- SAFEAGENT
- Client Money Protection via NALS
What people say
Very professional
Quick to respond
Stress free experience
Excellent tenants
Upstanding and ethical
Services
Property Sales
We offer comprehensive property sales services including valuations, marketing, accompanied viewings, and sales progression. Our team ensures a smooth process with transparent communication and local market expertise. Clients benefit from our established reputation and award-winning approach.
Lettings
Our lettings service includes tenant sourcing, referencing, and legal compliance. We provide rent guarantee insurance and regular property inspections. Landlords receive monthly statements and 24/7 maintenance support for hassle-free property management.
Property Management
Full management covers maintenance, inspections, and tenant communication. We handle safety certifications and utility transfers. Our qualified contractors ensure timely repairs, while client money protection guarantees financial security for all parties involved.
Block Management
We ensure compliance with property legislation through planned maintenance and service charge collection. Our team prepares annual budgets and handles reactive repairs. This service guarantees regulatory adherence and operational efficiency for residential blocks and estates.
Instant Valuation
Receive a free, no-obligation property valuation with market insights. Our experts analyse current conditions and marketing strategies to determine accurate pricing. This service helps clients make informed decisions about selling or renting their properties.
People
David Tickner
Founder
David co-founded David James Lettings & Property Management in 2004 with a vision for combining professional service with personal care. He oversees operations and maintains the agency's commitment to ethical practices and client satisfaction through continuous innovation and community engagement.
Sue Tickner
Founder
Sue co-founded the agency alongside David, focusing on client relationships and service quality. Her approach ensures landlords and tenants receive tailored support while maintaining the company's standards of transparency and professionalism.
Susan
Property Manager
Susan manages lettings and tenant relations, known for her prompt communication and problem-solving skills. She ensures smooth transactions and ongoing support, contributing to the agency's reputation for reliability and client-centric service.
Questions
What services does David James offer?
We provide property sales, lettings, full property management, and block management services. Our offerings include valuations, tenant referencing, maintenance support, and compliance assistance.
How do I report an emergency maintenance issue?
Emergency maintenance can be reported via our website's 24/7 repair tab, which provides an out-of-hours emergency number for urgent matters.
Are your fees competitive?
Our fees include many standard services that others charge extra for. We offer transparent pricing with no hidden costs, ensuring value for landlords and tenants.
What accreditations do you hold?
We are members of The Property Ombudsman, SAFEAGENT, and the Federation of Independent Estate Agents, with Client Money Protection via NALS.
Which areas do you cover?
We operate in Bromley and surrounding areas including Beckenham, Bickley, Chislehurst, and Orpington, providing local expertise across South London and Kent.
Reviews (7)
Dominic Mckay
Jul 04, 2021
Report
I have used David James to manage my rental flat in Beckenham for over 10 years. They weren't the first letting agent I used but they will be my last. Super efficient, friendly, expert service at a great price. I've not been a month without a tenant and their range of repairers and tradesman to fix problems and conduct surveys is excellent.
Lee Oliver
Jun 29, 2021
Report
We have been using David James to let our house for many years now and have been delighted with the level of service we have received. As overseas landlords, it's comforting to know that the property is in good hands. They are an excellent team; efficient, friendly and on the ball. Communication is excellent. I cannot recommend them highly enough.
Sa Oy
Jun 28, 2021
Report
BAD SERVICE. PLEASE AVOID THIS ESTATE AGENT AT ALL COST. There is a disgruntled lady who picks phone. Unprofessional service. Never get back to you after several calls just to view a property. Really rubbish. And poor customer service
Annette Sanders
Jun 01, 2021
Report
My sale took a long time but David James stuck with me and continued to work for me all the time and ultimately we had a successful outcome which I believe was solely down to David James Estate Agents. In particular Vicky Ingram from the Post Sales Department was attentive and reassuring to me at times when I felt the sale would never happen. She was my first point of contact as it was her that was communicating with all the other parties and unlike my solicitor she kept me regularly updated. In previous house sales the estate agent has had little interaction after finding me a buyer but this certainly was not the case with David James.
Emily
Mar 02, 2021
Report
I've recently purchased a property through David James - and they could not have been more helpful throughout the process. I'd especially like to thank Susan, who I was in constant communication with throughout, and chased up any issues promptly and ensured everything was progressing as smoothly as possible. As a first time buyer who was unsure of the process, this was a great help in making sure everything was done as it should be! I couldn't recommend enough and look forward to dealing with them again in the future.
J. Crawley
Nov 19, 2020
Report
David James have been our property full management service for many years. David, Sue and the team have always given us excellent tenants, great help and advice. Would always recommend them.
Scott Marquis
Aug 25, 2020
Report
Just re-let with D James. Always had polite, prompt and efficient service with David and the team. Recommended.
