Premier Lets and Sales

Business Details

Premier Estate Agents in Seaford & Peacehaven

Premier Lets and Sales is a well-established estate agency serving coastal areas between Brighton and Eastbourne. With modern offices in Seaford and Peacehaven, we combine professional expertise with an innovative approach to property sales and lettings. Our team holds qualifications from the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA), ensuring adherence to rigorous industry standards. We pioneered the NAEA's degree-level lettings qualification, demonstrating our commitment to advancing professional practices. Our services include property valuations, marketing, viewings, and maintenance, supported by memberships in The Property Ombudsman, The Deposit Protection Service, and the Association of Inventory Providers.

We prioritise customer satisfaction through transparent processes, including a no-sale, no-fee policy and fixed-fee selling options. Our local market knowledge and digital integration, such as property updates via iOS apps, enhance client experiences. With over two decades of combined team experience, we maintain audited financial practices and annual staff training to uphold ethical and professional benchmarks.

Services

Property Sales Property Letting Valuations Property Marketing Maintenance Services

Highlights and features

We are licensed by both NAEA and ARLA for sales and lettings expertise.
Our no-sale, no-fee policy ensures risk-free property transactions.
We pioneered the NAEA's degree-level lettings qualification in the UK.
Local market knowledge across coastal East Sussex communities.
Annual audited financial practices guarantee transparency and accountability.

Associations and certifications

National Association of Estate Agents (NAEA)
Association of Residential Letting Agents (ARLA)
The Property Ombudsman (TPO)
The Deposit Protection Service
Association of Inventory Providers

What people say

Stress-free process Thoroughly professional Excellent value No hesitation in recommending Local market knowledge

Website

Update Listing

Services

Property Sales

Our property sales service combines local market expertise with national accreditation standards. We offer fixed-fee packages including professional photography, online advertising, and direct marketing to maximise property exposure. Our team provides regular feedback after viewings and negotiates to achieve optimal sale prices, supported by a no-sale, no-fee guarantee.

Property Letting

As leading letting agents, we manage properties with comprehensive services including tenant vetting, inventory preparation, and maintenance coordination. Our qualified team ensures compliance with ARLA standards while providing landlords with regular property updates and efficient rent collection processes.

Valuations

Our valuation service delivers accurate property assessments based on current market conditions and historical data. Conducted by NAEA-certified professionals, these valuations consider location-specific factors across East Sussex coastal areas to provide realistic pricing recommendations for both sales and rentals.

Property Marketing

We employ multi-channel marketing strategies including Rightmove and Zoopla listings, professional photography, and database targeting. Our approach combines traditional high-street presence with digital innovation to ensure maximum property visibility among potential buyers and tenants.

Maintenance Services

Our maintenance service provides prompt repair solutions for rental properties, managed by experienced professionals who ensure cost-effective work without commission markups. We coordinate inspections and address tenant concerns while maintaining communication with landlords throughout the process.

People

Sue Slade

Director

With extensive property industry experience, Sue holds qualifications from NAEA and ARLA. She pioneered the NAEA's degree-level lettings qualification and oversees both sales and lettings operations across the agency's offices.

Roma Biltcliffe

Sales Manager

Managing the sales team, Roma brings decades of property sector experience. She focuses on delivering exceptional customer service while maintaining high transactional standards for all client property sales.

Sophie Burns

Photographer

With five years in estate agency, Sophie specialises in professional property photography. Her visual marketing expertise enhances online listings and ensures properties are presented to their full potential.

Tobias Morrish

Viewings Coordinator

Holding a business innovation degree, Tobias manages viewings and developed the agency's Sell-it-Yourself service. He implements modern approaches to traditional estate agency practices.

Jenny Matthews

Lettings Manager

A professionally qualified lettings expert, Jenny offers local market insights and manages rental property operations. Her expertise covers tenant relations and property management across the coastal region.

Questions

How can I get a free property valuation?

Which areas do you cover?

We operate between Brighton and Eastbourne, covering Seaford, Peacehaven, Newhaven, Eastbourne, Hailsham, and Saltdean.

Are you licensed estate agents?

Yes, we're licensed by NAEA for sales and ARLA for lettings, with TPO consumer protection.

What is your fixed-price selling method?

Our fixed-fee service includes marketing, viewings, and negotiations with no sale, no fee guarantee.

Reviews (7)

Write a Review

Jo Sawyers

Feb 09, 2022 Report

I highly recommend Premier Lets - as a Landlord I have used Premier Lets for the past four years to manage my property. They have been consistently helpful and professional; providing advice and updates regarding Landlord requirements and general market conditions when needed. Their rates are extremely competitive too. Thank you.

Juliet McArdle

Sep 20, 2020 Report

I very highly recommend Premier Lets&Sales! We recently purchased a house through them and I was extremely happy with the customer service received. Roma was so professional, always there to speak to even when she had days off. Our Sale was very complicated and I felt that I had loads of support and help from Roma. She was very friendly, very organised and quick, made our purchase very easy. Roma was constantly communicating with us and the estate agents and solicitors and I cannot recommend her enough! Tobias was also very professional, let us view the property several times and was very friendly during viewings.

I have already told friends who are looking to buy about Premier Lets&Sales because they are excellent and they are truely amazing. I felt that their customer service was outstanding and I recommend them so much. Their communication skills are brilliant which is so important when you are purchasing a property. Thank you so much we were able to purchase our dream house because of you!

Yvonne Newton-Turner

Oct 24, 2019 Report

I have used both the sales and lettings sides of Premier Lets & Sales and have been exceptionally pleased with their very professional service. On the lettings side I found them very quick and very thorough and on the sales side nothing was too much trouble for them and they kept me vey well informed all of the time. Yvonne Newton-Turner

Jay Smith

Sep 24, 2019 Report

WITHOUT A DOUBT THE WORST LETTING AGENT THAT EVER EXISTED! The staff genuinely do not know what they are doing and truly do not care about you as a tenant. It's like they are paid to do the worst job they can possibly do and given bonuses to be extra useless, rude and ignorant. If you have the option, DO NOT GO WITH THIS LETTING AGENT. It is not worth the stress, disrespect and the money. You're better off buying a cardboard box to live out of and taking money for rent out of your account each month and burning it. This would be a much more pain free and worth while thing to do than to rent with Premier Lets. They do not deserve the one star I have given - should be an option for zero!

Ross Findlay

Jul 20, 2019 Report

We were really pleased with the service throughout. We'd never sold a property before. We chose this agent and to do our own viewings as it was a fixed fee, this worked out less than a third of the price of some of the other agents we spoke with. Doing our own viewings was no problem, and we had 2 offers within the first few viewings, the only thing I'd recommend is politely declining if a potential buyer wants to exchange telephone numbers! Whilst the price was the initial draw it was meeting Roma that made our decision to sell with Premier lets & Sales.

She dealt with our sale and was extremely polite, professional, sympathetic throughout the whole process, our buyers became quite difficult towards the end of the sale and Roma made herself available to talk to even on her days off, which we really appreciated! The interactions we had with other staff were all friendly, and professional. We were extremely pleased with the service provided and the end result, so would definitely recommend to anyone wishing to sell their home, if we decide to move again they will be our first choice. Thank you! Ross & Fay

Removals Brighton Man & Van Removals Brighton

Mar 25, 2019 Report

Kayleigh Costen recently found 3 different tenants for 3 rental properties I own all within a Short period and as such I would Highly recommend this company along with her manager Jenny Mathews who also deserves a big thank you.

Angela Salter

Apr 11, 2018 Report

Due partly to my husband's work, we have been renting properties for the last fifteen years, and have come across many lettings agents in several parts of the country. Without doubt our best experience has been with Premier lets in Seaford. This is the second time we have used them, and I cannot recommend them highly enough. They have taken the stress out of what can be a very stressful situation, and have done all they can to accommodate our needs and to make things go as easily and efficiently as possible.

For this move, we have been dealing with Louise, who has been kind, reassuring and helpful in every way, but the whole team are to be commended for their helpful and very human approach, and I can recommend them without reservation. Thankyou, Premier Lets.