Business Details
34 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Liverpool
Homelets has been a trusted name in Liverpool's property market since 1992, providing expert residential sales and lettings services. Our Director-led team combines over 25 years of local market experience with a commitment to personalized service. We operate from Albert Dock, strategically positioned to serve the entire Liverpool City Region. Our approach prioritizes client needs through tailored solutions rather than generic offerings. With dedicated professionals who have personally experienced all aspects of property transactions, we understand both client and customer perspectives.Our services include comprehensive property management, portfolio administration, and maintenance support. We maintain transparency with competitive fixed fees and no hidden costs. Our proven track record demonstrates our ability to adapt to market changes while maintaining service excellence. The team's extensive local knowledge ensures informed guidance for tenants, landlords, buyers, and sellers. Our investment in professional development and industry compliance guarantees up-to-date expertise for all property matters.
Services
Residential Sales
Property Lettings
Tenancy Management
Portfolio Management
Property Maintenance
Details
- Year established: 1992
Highlights and features
- We have over 25 years of local property market experience
- We offer flexible landlord packages from let-only to full management
- Our dedicated team provides personalized one-to-one service
- We charge competitive fixed fees with no hidden costs
- We provide free property valuations with no obligation
What people say
Professional service
Responsive communication
Effective property management
Reliable maintenance support
Local market expertise
Services
Residential Sales
Our residential sales service combines local market expertise with a network of established contacts across Liverpool. We match buyers and sellers through proactive marketing strategies and professional property presentations. The team provides comprehensive guidance from initial valuation to successful completion, ensuring transparent communication throughout the transaction process.
Property Lettings
We offer three tailored lettings packages to suit different landlord requirements. Our Gold Promise includes rent guarantee and legal cover, while Silver and Bronze options provide flexible management levels. The service includes tenant referencing, property inspections, and marketing through multiple channels to secure suitable tenants promptly.
Tenancy Management
Our comprehensive tenancy management covers rent collection, property maintenance, and tenant communication. We handle routine inspections, inventory management, and emergency repairs through our dedicated maintenance team. The service includes regular financial reporting and compliance checks to protect landlords' investments while maintaining tenant satisfaction.
Portfolio Management
We provide bespoke portfolio management solutions for landlords with multiple properties. Services include consolidated financial reporting, coordinated maintenance scheduling, and strategic market positioning. Our team offers personalized account management and tailored growth strategies to optimize investment returns across various property types and locations.
Property Maintenance
Our property maintenance service handles all repair and refurbishment needs through a trusted contractor network. We manage emergency repairs via a 24/7 helpline and coordinate routine maintenance to preserve property value. The team oversees complete property refurbishments and provides cost-effective solutions for both minor repairs and major renovations.
People
Maria Binks
Managing Director
Maria oversees landlord and seller accounts, managing client relationships and business development. With property industry experience since 1992, she ensures compliance with evolving legislation while maintaining personal service standards. She manages client portfolios and develops strategic business initiatives.
Alan Binks
Director
Alan leads short-term lettings operations and marketing strategy development. He manages brand development and client engagement initiatives while maintaining hands-on involvement in property transactions. His expertise covers city centre property marketing and business operations.
Alex Lettings Negotiator
Lettings Negotiator
Alex handles lettings viewings, property inspections and social media management. She manages her own diary while pursuing professional qualifications. Her role includes tenant communication and property marketing coordination to ensure efficient rental processes.
Questions
What areas do you cover?
We operate throughout the Liverpool City Region, including city centre and suburban areas.
Do you offer emergency maintenance services?
Yes, we provide a 24/7 emergency repair service for urgent property issues.
What lettings packages are available?
We offer three packages: Bronze (let-only), Silver (managed without rent guarantee), and Gold (full management with rent guarantee).
Are your fees competitive?
Yes, we provide competitive fixed fees with no hidden costs or upfront charges.
How experienced is your team?
Our team has over 40 years combined experience in Liverpool's property market since 1992.
Do you provide free valuations?
Yes, we offer completely free valuations with no obligation or upfront fees.
Reviews (6)
Mona Elsan
Feb 19, 2022
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Best state agent, I was mainly in contact with Maria and Alex. They were amazing, very friendly and most of all professional and patient answering my endless queries. I just would like to say thank you very much for helping me throughout the process of buying my first house.
Retail Corporation
Feb 15, 2022
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Impossible to contact via phone, they don't even bother replying to your emails, why on Earth would I ever want to rent a property that forces you to email for the likes of repairs, when you can't even reply to someone registering interest? Trash company.
Sylvia Augustine
Feb 02, 2022
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Great experience with the agent especially Maria, she helped me a lot with all the queries, dealing with an amazing maintenance guy Akin. They responded well to my emails and calls. Thank you so much for the fantastic services and help! Great Job
Ieva Smalioryte
Jun 20, 2021
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I was a tenant with Homelets for over a year and I am pleased to say it was a positive experience. Even during the difficult times at the start of the pandemic the team were helpful and responsive. All my queries have been dealt with in professional manner. Thanks again guys!
Andrea Moreno
May 13, 2021
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Started renting with them a couple of months ago after moving from a different area, the whole process was smooth, efficient and very friendly! Alex kept us posted throughout the whole process and helped to accommodate our requests at all times. Definitely would recommend!
Rosa Weiner
Mar 18, 2021
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We have been renting with Homelets for the past 4 years and have received high quality, professional and friendly service throughout. Always really responsive if there have been any issues sending someone out either the same day or a few days after, making sure we never were without what we needed. Maria has been an absolute pleasure to deal with and is a real credit to the company. She has made our time here so enjoyable, we can always count on her to provide us with accurate information and keep us up to date with plenty of notice if anybody has needed to come round. If you want a transparent, fair priced service with reliable and responsive staff, I couldn't name a better letting agency.
