Business Details
23 Years
experience
Emergency
services
Your Trusted Letting Partner in Glossop
Established in 2003, Croft Lettings is an independent, family-run residential letting agent serving the Glossop area. With over two decades of experience, we combine local expertise with a commitment to transparency and exceptional service. Our dedicated team prioritises personable, professional solutions tailored to landlords' and tenants' needs. We utilise advanced software for property management, conduct rigorous tenant referencing, and maintain a trusted network of tradespeople for maintenance. Our fee structure is clear, with no hidden costs, and we offer comprehensive services including property advertising, inventory management, and regular inspections.As members of the Total Property Ombudsman and Client Money Protection schemes, we uphold high standards of accountability. Our testimonials reflect consistent client satisfaction, with landlords praising our efficient tenant placement and tenants appreciating our stress-free rental process. We also provide a 24/7 emergency contact for urgent property issues.
Services
Property Management
Tenant Referencing
Maintenance Services
Accompanied Viewings
Deposit Scheme
Inventory Management
Details
- Year established: 2003
Highlights and features
- We have over 20 years of dedicated letting experience in Glossop.
- Our service includes thorough tenant referencing and property management.
- We guarantee transparent pricing with no hidden fees.
- We maintain a trusted network of local tradespeople for maintenance.
- We offer 24/7 emergency support for urgent property issues.
Associations and certifications
- Client Money Protection (CMP)
- The Property Ombudsman
What people say
Prompt professional service
Stress-free process
Personal and individual approach
Quick resolution of issues
Excellent tenant placement
Services
Property Management
We offer comprehensive property management for landlords, including tenant placement, maintenance coordination, and regular inspections. Our services ensure properties are well-maintained and tenancies run smoothly, with transparent communication and compliance with legal requirements.
Tenant Referencing
Our rigorous tenant referencing process includes credit and background checks to secure reliable tenants. We verify employment, income, and rental history, minimising risks for landlords while ensuring fair assessments for prospective tenants.
Maintenance Services
We coordinate maintenance and emergency repairs through a trusted network of local tradespeople. Landlords receive competitive quotes with no additional administration fees, ensuring cost-effective solutions and prompt resolution of property issues.
Accompanied Viewings
Our team conducts accompanied viewings to showcase properties effectively. We provide detailed feedback to landlords and support tenants through the selection process, enhancing the likelihood of successful lettings.
Deposit Scheme
We manage deposits through a government-authorised tenancy deposit scheme. This ensures compliance with legal requirements and provides a fair process for resolving deposit disputes between landlords and tenants.
Questions
What areas do you cover?
We primarily serve Glossop and surrounding areas in Derbyshire.
Are there hidden fees?
No, we guarantee transparent pricing with no hidden costs.
How do you handle emergency repairs?
We provide a 24/7 emergency contact for urgent property issues.
Can tenants refer landlords?
Yes, tenants can earn £100 for referring landlords to our services.
Are you accredited?
We are members of the Total Property Ombudsman and Client Money Protection schemes.
Reviews (6)
Ruth Muscat
Oct 25, 2021
Report
The team at Croft Lettings have been helping me get a property ready to rent out all summer. The refurb turned into a much bigger job than anyone had anticipated, and David project-managed it all with supreme efficiency, good humour and a truly professional attitude. He was always responsive and solutions-focussed. The agency fees for landlords are really reasonable and, being a local company that focuses only on lettings, they have excellent personal contacts with local tradesmen and get rapid and good service for good prices when anything needs doing. I can't recommend them highly enough and look forward to a long business relationship with them.
Steve Lafferty
May 26, 2020
Report
Great service and very personal attention from David and his team. Moving from Somerset was a big move for us and most of the agents I contacted either didn't return my calls or even worse let the properties even after travelling 200 miles north! Not David, he understood our requirements and contacted me on a number of occasions to get our letting sorted. I cannot recommend Croft lettings enough - especially if you want a personal, honest and excellent service with clear feedback.
Keith Edwards
Nov 18, 2019
Report
Great service from Croft. Viewing - They were flexible when I was viewing and had great advice on the properties I viewed. Honest approach to the pro's and cons of the areas and properties I looked at. I felt they were helping me find a home not just trying to rent me a property. Admin - quick service when sorting out the admin side of the property. The references were completed quickly and efficiently.
The property - Was immaculate when I first moved in and getting the key was a quick easy process. Maintenance - I only had to contact the lettings agency about the property once, this was for the boiler which was sorted out the same day. End of lease - quick no stress return of the deposit. Staff - The team at croft were very friendly and helpful during what was a stressful period for me. They made moving into the property easy and quick.
The property - Was immaculate when I first moved in and getting the key was a quick easy process. Maintenance - I only had to contact the lettings agency about the property once, this was for the boiler which was sorted out the same day. End of lease - quick no stress return of the deposit. Staff - The team at croft were very friendly and helpful during what was a stressful period for me. They made moving into the property easy and quick.
Jim Fox
Nov 09, 2019
Report
My wife and I went the the office looking for a house to rent arriving just as they were closing one Friday evening. They were generous with their time taking us straight to the property. In addition as we were new to the area we were given a guided tour which wa really helpful. This level of service continued throughout our tenancy. What nice people
Karen Johnson
Apr 04, 2019
Report
My rental experience with Croft Letting has been none other than positive. From the start of my application and a year on in my property I can only say that it has been a personable and helpful service. If I have had any requests they have been dealt with immediately and I do feel that I am valued as a tenant. I would certainly recommend Croft Lettings as a highly professional and reliable property management company!
A. B.
Mar 20, 2019
Report
I have nothing but praise for Croft Lettings. A completely professional and efficient organisation from the beginning of my lease to the end of it. I would highly recommend them to person's wanting to rent (they were very helpful throughout). Owners wanting to rent their property (I was thoroughly vetted, inspected during my lease and at the end of it, without it feeling uncomfortable). Big bonus, the property was beautiful!
