Business Details
23 Years
experience
Trusted Property Management in Coventry
Established in 2003, we specialise in residential property management and lettings across Coventry, Kenilworth, Leamington Spa, and Warwick. Our team brings over 80 years of combined experience in the property market, focusing on long-term family and professional tenancies while maintaining ARLA Propertymark standards. We prioritise transparency, client protection, and compliance with evolving legislation, ensuring landlords and tenants receive expert care.Our services include property management, tenant vetting, rental appraisals, and maintenance support. As ARLA Propertymark members, we adhere to rigorous financial safeguards and annual audits, providing peace of mind for all parties involved.
Services
Property Management
Let Only Service
Rental Appraisal
Tenant Vetting
Maintenance Support
Details
- Year established: 2003
Highlights and features
- We are ARLA Propertymark approved, ensuring financial protection and compliance.
- 20 years of experience in residential property management since 2003.
- Team with over 80 years of combined expertise in local rental markets.
- Specialise in family and professional tenancies, excluding student properties.
- Client funds protected through ARLA Propertymark's annual audited schemes.
Associations and certifications
- ARLA Propertymark
Services
Property Management
Our property management service handles all aspects of rental property upkeep, including maintenance coordination, tenant communication, and compliance with legal requirements. We ensure landlords receive regular updates and financial reports while maintaining high tenant satisfaction. Properties are managed to ARLA Propertymark standards, providing security and transparency for all parties involved.
Let Only Service
The Let Only Service assists landlords in finding suitable tenants through marketing, property viewings, and applicant vetting. We handle rental negotiations and tenancy setup while allowing landlords to manage ongoing property matters independently. This service includes rental valuations and comprehensive tenant referencing for a streamlined letting process.
Rental Appraisal
Our rental appraisal service provides accurate property valuations based on local market expertise and current trends. Landlords receive professional guidance on competitive pricing strategies and marketing approaches to maximise rental income. The service includes a free, no-obligation consultation to assess property potential in the Coventry area.
Tenant Vetting
Tenant vetting ensures thorough background checks, including credit history, employment verification, and previous landlord references. We conduct detailed assessments to match properties with reliable tenants, reducing risks for landlords. This process includes Right to Rent checks and comprehensive referencing reports to ensure compliance with legal requirements.
Maintenance Support
Maintenance support covers emergency repairs, routine inspections, and contractor coordination for rental properties. We act as the primary contact for tenants, addressing issues promptly to maintain property standards. Our service ensures timely resolution of maintenance requests while keeping landlords informed throughout the process.
People
Ross Walker
Founder
Ross founded Assured Residential and brings extensive property management experience. As an ARLA Propertymark member, he ensures compliance with industry standards while providing practical expertise in residential lettings.
John Oldfield
Property Manager
John holds an Honours Degree in Estate Management and specialises in residential property management. With a career dedicated to lettings, he provides professional oversight and ensures adherence to regulatory requirements.
Kirsty Browett
Administration Manager
Kirsty manages administrative tasks, maintenance coordination, and tenant renewals. She joined the company directly from sixth form and has developed a keen understanding of property management operations.
Questions
What areas do you cover for property management?
We operate in Coventry, Kenilworth, Leamington Spa, Warwick, and surrounding areas.
Are you ARLA Propertymark accredited?
Yes, we are ARLA Propertymark approved and adhere to their strict standards.
Do you manage student properties?
No, we focus on long-term family and professional tenancies only.
How do you vet potential tenants?
We conduct credit checks, employment verification, and Right to Rent assessments.
What fees do you charge?
Our fees are competitive and transparent, detailed in our free rental appraisal.
Reviews (6)
Craig Kenny
May 12, 2022
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I would just like to recomend James Macalister, he sold our house in Friars Road, his service was second to non, always helpful and my computer use is very low so he would make sure we have our paperwork we needed. Always kept us up to date and in the loop, very keen all the time, wouldn't go with anyone else thanks
Keith Green
May 11, 2022
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Excellent Company to deal with. James kept me informed at all times on the property that I bought, in fact he was fundamental in getting my purchase 'over the line' I would highly recommend this business, in particular James
Flash Magical Charmer Best
May 06, 2022
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I have worked for Assured Residential for nearly 15 years as a contractor responsible for painting and decorating houses between tenants. I have always noted that Ross and the team go the extra mile making sure properties are kept and maintained to extremely high standards. They have always settled invoices in a quick and prompt fashion. We were so impressed with way they look after there tenants I asked Ross to find my son a property to rent before he made his way onto the property ladder. I would highly commend Ross James John and Kirstie for all there hard work and efforts Many thanks Michael Graham Decorators Ltd
Robert O'Leary
May 01, 2022
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We used the services of James to sell our apartment having used Ross and his team at Assured as letting agents for 15 years. This was throughout good and poor periods in the rental market They provided an excellent service up to the sale of the property prior to handing over to James in the Sales team to market the property. James was thorough and professional and great to work with at all times.
He kept us informed and updated throughout the process and was honest and forthright- no games! We had 1 viewing that resulted in an offer for the full asking price and the sale completed in reasonable time so we were extremely happy with the outcome. After dealing with several other agents, both in the rental and sales sectors over the years only to be disappointed, we would definitely recommend his services without any hesitation.
He kept us informed and updated throughout the process and was honest and forthright- no games! We had 1 viewing that resulted in an offer for the full asking price and the sale completed in reasonable time so we were extremely happy with the outcome. After dealing with several other agents, both in the rental and sales sectors over the years only to be disappointed, we would definitely recommend his services without any hesitation.
Natalie & Matt
Mar 20, 2022
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WOULD HIGHLY RECOMMEND ASSURED RESIDENTIAL! We have just sold our flat using Assured Residential and we had a very positive experience. James Macallister was very professional and was extremely good at communicating with us every step of the way, even through the tough times. We would definitely use this company again if we sold a property in the future.
Matthew Bearman
Jan 20, 2022
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Very professional. We rented during lockdown, despite this anything needed was dealt with in the best manner possible. Moving out was very smooth and deposit returned quickly after agreed deductions that were fair.