Business Details
31 Years
experience
Emergency
services
Trusted Residential Lettings & Property Management in Wimbledon
MBL Estates is an independent, long-established family business specialising in residential property lettings and management across London and the South East of England. Founded in 1995 by Mark & Claire Boughton-Leigh, we prioritise personalised service, innovation, and transparency. With over 40 years of combined experience in the property sector, our team delivers tailored solutions for landlords and tenants.We pride ourselves on maintaining over 98% landlord retention and a 24/7 emergency helpline. Our services include compliance checks, rent collection, maintenance, and full property management, ensuring properties are well-maintained and tenants are supported. Client testimonials highlight our professionalism, responsiveness, and commitment to exceptional service.
Services
Residential Lettings
Property Management
Landlord Services
Tenant Support
Compliance Checks
Maintenance Repairs
24/7 Helpline
Inventory Services
Rent Collection
Insurance Claims
Details
- Year established: 1995
Highlights and features
- We offer over 40 years of combined property sector expertise.
- Our 24/7 emergency helpline ensures prompt issue resolution.
- We maintain 98% landlord retention through transparent service.
- Personalised property management tailored to individual needs.
- Award-winning client satisfaction with 5-star reviews since 1995.
What people say
Fantastic service
Quick to respond
Professional and friendly
Trusted and reliable
Excellent communication
Services
Residential Lettings
We specialise in residential property lettings across London and the South East. Our team conducts comprehensive tenant referencing and negotiates offers to maximise property value. With a 98% landlord retention rate, we ensure seamless rental agreements and ongoing support for both landlords and tenants.
Property Management
Our full management service includes compliance checks, rent collection, and biannual property inspections. We handle maintenance issues promptly, with a network of vetted contractors. Landlords benefit from monthly financial statements and transparent fee structures, ensuring hassle-free portfolio management.
24/7 Emergency Helpline
We provide a 24/7 emergency helpline for urgent maintenance issues. Our team guarantees same-day responses to emergencies, protecting property integrity. This service ensures landlords and tenants have continuous support outside regular office hours, enhancing reliability and peace of mind.
Compliance Checks
We ensure all properties meet current legislation, including gas safety and electrical inspections. Our team manages council licensing requirements and statutory checks, safeguarding landlords from legal risks. Regular updates keep clients informed of regulatory changes affecting their properties.
Tenant Support
Tenants receive dedicated support for maintenance requests, utility switches, and compliance matters. Our team facilitates smooth move-ins with inventory checks and ongoing communication. With a focus on transparency, we resolve disputes and ensure a positive rental experience throughout the tenancy.
People
Mark Boughton-Leigh
Founder
With over 40 years in property, Mark founded MBL Estates in 1995. He drives daily operations, prioritising transparency and innovation. His expertise ensures exceptional service for landlords and tenants.
Claire Boughton-Leigh
Co-founder
Claire co-founded MBL Estates in 1995 and assists with viewings and office operations. She also volunteers at Young at Heart, a community initiative combating elderly loneliness, reflecting her commitment to social responsibility.
Grace Boughton-Leigh
Property Specialist
Grace connects clients with ideal properties, leveraging her industry expertise. Her proactive approach and communication skills ensure landlords maximise investments and tenants find suitable homes, delivering consistent results.
William Boughton-Leigh
Operations Manager
William oversees property management with a BSc in Property Agency. His construction industry experience enhances operational efficiency, ensuring properties meet high standards and client needs are met effectively.
Kaushik Khiroya
Chartered Accountant
Kaushik manages financial operations, providing strategic planning and auditing. His expertise ensures accurate record-keeping and compliance, supporting landlords with transparent financial management and advisory services.
Questions
What services does MBL Estates offer?
We provide residential lettings, property management, compliance checks, 24/7 maintenance support, and tenant services across London and the South East.
How can landlords benefit from MBL's management service?
Landlords receive rent collection, compliance updates, biannual inspections, and emergency maintenance support, ensuring hassle-free portfolio management with transparent fees.
Do you offer 24/7 emergency support?
Yes, our emergency helpline addresses urgent maintenance issues outside office hours, guaranteeing prompt resolution to protect property and tenant welfare.
How does the referral reward work?
Refer a landlord, and receive £500 when their property is rented. The referred landlord gets £250 off fees, as part of our loyalty programme.
What areas do you cover?
We operate across London and the South East of England, specialising in Wimbledon and surrounding regions with local market expertise.
How experienced is your team?
Our team has over 40 years of combined property experience, including chartered accountants, certified property managers, and construction specialists ensuring professional service.
Reviews (6)
Francois Claud
Nov 08, 2021
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Mark Boughton Leigh and his team are exceptional, they are helpful beyond belief and really know their stuff when it comes to rental properties. I cannot fault their commitment to delivering consistently exceptional service. 5 stars all the way. Thank you Mark and Team MBL
Elizabeth Reilly
Apr 30, 2021
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We've rented our flat with MBL for four years, and it's been an absolute dream. They are incredibly helpful and have made every stage of the process so easy. They're really friendly and communicative, and have always dealt with (the very few) repairs or problems in a generous and timely manner. It's been the best experience I've ever had with a letting agent.
Sarah Green
Mar 23, 2021
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Having dealt with many agents who are all lazy, rude, unresponsive and unreliable - these guys absolutely knock spots off every single one. They are without doubt exceptional. I would (and do) recommend them always, and no one has ever been disappointed with their service. I know this as we, as a family, have used MBL estates over some near 20 years. As a family run business their customer care service is fantastic, sensible, responsive and extremely reliable. They have always been on hand to give fair prices and fees, and we know we can 100% trust them, their workers, and the work that they organise to get done.
Kevin Boyle
Mar 20, 2021
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I've rented two properties through MBL in Wimbledon and both times they provided an excellent service. They are always friendly, very responsive and any problems in the flat they fixed very quickly. I highly recommend MBL.
Jamie Day
Feb 16, 2021
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Rented in South London, and MBL were fantastic from start to finish. Were quicnk to respond when anythig needed fixing, and were always quick to answer any of our queries. Staff are very polite and professional, and were very supportive during the peak of Covid.
Adam Hill
Apr 01, 2020
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Happy to give misleading information online. When asked why, the response was that they don't have the time to provide accurate information.
