Business Details
Emergency
services
Trusted Property Management in Edinburgh & Lothians
Established as a trusted name in property management, Gladstones Property Investment Managers specialises in connecting landlords and tenants across Edinburgh and the Lothians. Our dedicated team prioritises understanding individual client needs, offering tailored services that ensure seamless rental experiences. With over 50 years of combined experience among our property managers, we maintain first-class market knowledge and uphold a commitment to exceptional customer service. As a registered and accredited letting agent (LARN 1806008), we adhere to strict regulatory standards while providing transparent pricing with no hidden charges.Our team's qualifications through the LETWELL programme and affiliations with professional bodies like the Chartered Institute of Housing underscore our expertise. We actively support clients through comprehensive guidance, 24/7 repair reporting systems, and emergency maintenance services. Our dedication to staff development and compliance with Scottish Government regulations ensures reliable, legally protected transactions for both landlords and tenants.
Services
Property Management
Tenant Finding
Rental Appraisals
Portfolio Management
Property Maintenance
Highlights and features
- We offer 24/7 repair reporting with emergency maintenance access
- Our team holds professional qualifications through LETWELL programme
- We provide transparent pricing with no hidden administration charges
- We maintain 80% client retention through personalised service
- Our managing director is a Chartered Institute of Housing fellow
Associations and certifications
- Scottish Government (LARN 1806008)
- Landlord Accreditation Scotland
- SafeDeposits Scotland
What people say
Excellent service
Efficient and professional
No hidden charges
24/7 repair reporting
First-class customer support
Services
Property Management
Comprehensive property management covering tenant placement, maintenance coordination, and legal compliance. Our full management service includes rent collection, deposit protection through SafeDeposits Scotland, and regular property inspections. Dedicated portfolio managers ensure landlords maximise rental returns while maintaining property condition.
Tenant Finding
Professional tenant placement service with rigorous referencing checks and market-tailored marketing strategies. We match qualified tenants to properties across Edinburgh and Lothians, ensuring swift lettings through our established network and online property listings.
Rental Appraisals
Accurate rental valuations based on current market conditions and property specifics. Our local experts provide data-driven recommendations to optimise rental income potential while maintaining competitive positioning in Edinburgh's dynamic property market.
Portfolio Management
Specialised services for landlords with multiple properties, including consolidated reporting and strategic maintenance planning. We offer tailored solutions for property investors seeking to streamline management while maintaining compliance with evolving Scottish rental legislation.
Emergency Repairs
24/7 emergency repair service for critical property issues outside standard office hours. Our dedicated out-of-hours team responds to heating, plumbing, and security emergencies, ensuring tenant safety and property protection throughout Edinburgh and surrounding areas.
People
John Blackwood
Managing Director & Founder
With over 20 years' experience in Scottish property management, John established Gladstones to provide transparent, client-focused services. His leadership ensures adherence to best practices while maintaining personal oversight of key client relationships and strategic direction.
Questions
What property management services do you offer?
We provide full property management, tenant finding, rental valuations, portfolio management, and 24/7 emergency repair services across Edinburgh and Lothians.
Are you a registered letting agent?
Yes, we're registered with the Scottish Government under LARN 1806008 and accredited by Landlord Accreditation Scotland.
Do you charge hidden fees?
No, we guarantee transparent pricing with no administration fees or hidden charges for any of our services.
How can tenants report repairs?
Tenants can email repair requests 24/7 or call during office hours. Emergency repairs are handled through our dedicated out-of-hours service.
What areas do you cover?
We operate throughout Edinburgh, East Lothian, and Midlothian, with local market expertise in all property types across these regions.
Reviews (5)
David Alves
Mar 06, 2025
Report
Gladstones took over the letting of my Portobello property some 2 years ago after tenants that Id found privately through friends handed in their notice after 7 years. The service Ive had from Gladstones has been absolutely first class. I had had no idea of commercial rent levels and the rent they obtained for me was a significant improvement from what I had been charging. Lynn has been exceptionally helpful, pleasant to deal with and has kept me abreast of all the various regulations of which I previously had no idea! I can thoroughly recommend their service to any potential or existing Landlord!
Rosemary Scott
Jun 18, 2022
Report
Have found the whole experience of looking for a place to live, made so much easier from beginning to end by the staff at Gladstone Ltd. I would recommend them to everyone.
Angela Fan
Mar 21, 2022
Report
I was a little anxious remotely finding a long term rental property in Scotland whilst still in England, especially as I had been told Scotland had a different system. Luckily I chose Gladstones Ltd who guided me seamlessly through the whole process. Lynn the office manager was so efficient and professional and responded to all my questions immediately, everything was finalized really quickly. I strongly recommend this company.
Mark Wilkinson
Dec 10, 2021
Report
Efficient and friendly service. Rapid response to problems, we received a new washing machine within a day or 2 of phoning to say ours had broken. And we got our deposit back, always nice.
Ferenc Havasi
Jun 21, 2021
Report
I've spent nearly 2 years at Gladstones as a tenant, but my previous flatmate spent 7 years with them and it's been always easy to reach them, if we had any problems and they were very helpful and willing to solve any issues which occured. They were always fair and quick when we moved properties within the agency. No hassle with deposit refunding and deductions were fair too. Very professional agency!