Business Details
26 Years
experience
Your Trusted Real Estate Partner in Horsham
Lines and James is a family-run lettings and sales agency established in 2000, serving Horsham and surrounding areas. With nearly two decades of local expertise, we combine professionalism and a deep understanding of property markets to deliver tailored solutions. Our reputation for exceptional service has been built through a commitment to honesty, transparency, and client satisfaction. As members of ARLA and NAEA Propertymark, we adhere to strict industry standards while maintaining a personal approach to property management. Our team's local knowledge ensures we provide informed guidance to landlords and tenants alike. 
Services
Lettings
Sales
Property Management
Rental Valuation
Tenant Find
Details
- Year established: 2000
Highlights and features
- We have over 20 years of property experience in Horsham
- Our team offers in-depth local market knowledge
- Tailored property management services for individual needs
- Members of leading property industry regulatory bodies
- Proven track record of client referrals and recommendations
Associations and certifications
- ARLA
- NAEA Propertymark
- The Property Ombudsman
- Tenancy Deposit Scheme
What people say
Excellent service
Highly recommend
Quickly resolved issues
Thorough tenant assessment
Valuable support
Services
Residential Lettings
We specialise in residential lettings with a rigorous approach to property presentation and tenant selection. Our service ensures landlords receive quality tenants while maintaining property standards. With local market expertise, we provide accurate rental valuations and comprehensive management solutions.
Property Sales
Our sales service combines traditional professionalism with modern marketing strategies. We offer expert property valuations and targeted marketing campaigns to achieve optimal sale prices. The team maintains clear communication throughout the transaction process for vendor peace of mind.
Property Management
We provide comprehensive property management including routine inspections and maintenance coordination. Our service includes two annual inspections and approved contractor networks for efficient repairs. Landlords benefit from tailored management packages matching their specific requirements.
Rental Valuation
Our rental valuation service utilises local market knowledge to determine accurate pricing. We consider property condition, location, and market demand to maximise returns while maintaining tenant appeal. Free valuations are available for prospective landlords.
Tenant Find
We offer professional tenant matching services with thorough applicant assessments. Our process includes referencing and suitability checks to ensure reliable tenancies. The service maintains compliance with statutory requirements while prioritising landlord preferences.
Questions
What areas do you cover for property services?
We primarily serve Horsham and surrounding areas including Southwater, Crawley, and Wisborough Green.
What lettings service levels are available?
We offer three service levels: Tenant Find, Rent Collection, and Fully Managed, with custom options available.
Are you members of property industry bodies?
Yes, we are members of ARLA, NAEA Propertymark, and The Property Ombudsman scheme.
How can I pay my rent?
Rent payments can be made online through our secure payment portal.
What property management services do you provide?
Our services include property inspections, maintenance coordination, rent collection, and full management packages.
How do you assess rental property values?
We use local market expertise to provide free, accurate rental valuations considering property condition and location factors.
Reviews (4)
Jo Henson
Dec 15, 2021
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We have rented a house in Horsham for 3 years and are grateful to have had Line & James as the managing agent. We have dealt with many different agents in our time around the world and in the UK and they are beyond a doubt one of the best. They were always responsive, went out of their way to find information for us when required and always got stuff fixed efficiently. They made our lives easy and the tenancy enjoyable. We'd highly recommend renting through them.
Pat Chipping
Sep 06, 2021
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Having never rented through agents before being an older person and on my own, I would just like to say that I cannot fault Lines and James in anyway. They have been so helpful and professional right from the day I viewed the property with Amy through to moving in and dealing with Abie and then Louise all very professional and caring easy to talk to. I would highly recommend them. Can't praise them enough.
Rosie Hewitt
Apr 21, 2021
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I have been a tenant with Lines & James for 5 years now and I cannot fault the service. Issues are dealt with quickly and resolved usually within days, in one case early in the tenancy something was dealt with within the hour! Nothing is ever too much trouble despite how busy they must be. Would really highly recommend to anyone and we are very happy Lines & James tenants! Thank you especially to Alison and Louise!
Samir Abid
Mar 17, 2021
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Highly recommended. Lines & James have looked after my rental property for nearly two decades. Nothing is too much trouble. They always find great tenants. Have a good network of trusted contractors to get issues resolved quickly. As a family run business they take extra special care - a personal touch that you simply don't get elsewhere. The definition of good customer service.
