Business Details
21 Years
experience
Your Trusted Property Management Partner in Glasgow
Founded in 2005 by Wendy Fuller and Willie Jamieson, we established One Stop Properties to address the poor reputation of Glasgow's private letting sector. Our mission was to redefine standards through exceptional service, prioritising transparency and client satisfaction over scale. With a fully qualified Chartered Institute of Housing (CIH) team, we manage hundreds of properties across Glasgow, offering end-to-end property management as if they were our own. Our growth reflects our commitment to client-centric service, evidenced by nominations for Residential Letting Team of the Year 2020. We combine over 100 cumulative years of industry experience with local market expertise to guide landlords on investment opportunities and rental yields.Our approach focuses on communication, competence, and long-term relationships, ensuring landlords achieve optimal returns while tenants receive professional support. We protect investments through proactive management, timely maintenance, and impartial advice tailored to individual needs. Our team includes specialists in property management, finance, and lettings coordination, ensuring comprehensive support for all client requirements. Recognised as Glasgow's Letting Specialist, we continue to uphold our founding principles of integrity and excellence in property management.
Services
Property Management
Tenant Placement
Rent Collection
Maintenance Services
Investment Advice
Details
- Year established: 2005
Highlights and features
- We have over 100 cumulative years of letting industry experience
- Our team holds Chartered Institute of Housing professional accreditation
- We provide personalised property management as if managing our own investments
- We offer local market expertise across Glasgow's property landscape
- We maintain transparent communication throughout the landlord-tenant relationship
Associations and certifications
- Chartered Institute of Housing (CIH)
- Scottish Letting Agent Registration Scheme
What people say
Excellent property management
Very professional
Easy to deal with
Individual attention
Peace of mind
Services
Property Management
We provide comprehensive property management services for Glasgow landlords. Our team handles maintenance, tenant relations, and regulatory compliance while ensuring optimal property condition. With proactive oversight and regular reporting, we protect investments and maximise rental returns through strategic management.
Tenant Placement
Our tenant placement service matches quality tenants with suitable properties. We conduct thorough background checks, verify references, and facilitate viewings to ensure compatible landlord-tenant relationships. This process minimises void periods while maintaining high occupancy standards across our managed portfolio.
Investment Advice
We offer expert investment advice for Glasgow property acquisitions. Our local market knowledge identifies areas with strong rental yields and growth potential. Through detailed market analysis and location-specific insights, we help investors make informed decisions aligned with their financial objectives.
Rent Collection
Our rent collection service ensures timely payments and accurate financial records. We manage payment processing, issue receipts, and handle arrears resolution while maintaining transparent accounting practices. Landlords receive regular income reports and guaranteed payment tracking.
Maintenance Services
We coordinate comprehensive maintenance services for managed properties. Our approved contractor network handles repairs, inspections, and emergency call-outs while maintaining compliance with safety regulations. This proactive approach preserves property value and tenant satisfaction through consistent upkeep.
People
Wendy Fuller
Managing Director
Co-founder with extensive property management experience, Wendy leads strategic operations while maintaining client relationships. Her industry expertise ensures service excellence across all managed properties in Glasgow's competitive market.
Willie Jamieson
Co-Founder
Established the company with Wendy Fuller to improve Glasgow's letting standards. His industry knowledge contributes to operational frameworks that prioritise landlord investment protection and tenant satisfaction through professional management practices.
Denise Mellin
Office Manager
Oversees daily operations and administrative functions, ensuring efficient service delivery across property management activities. Her organisational expertise maintains smooth coordination between landlords, tenants, and maintenance teams.
Melanie Gibbons
Accounts & Finance
Manages financial operations including rent collection, payment processing, and financial reporting. Her expertise ensures accurate accounting practices and timely financial communications for all managed properties.
Jacquie Shields
Property Manager
Handles property inspections, tenant relations, and maintenance coordination. Her hands-on approach ensures properties meet regulatory standards while maintaining high occupancy rates through proactive management.
Questions
What property management services do you offer?
We provide full-service property management including tenant placement, rent collection, maintenance coordination, and regulatory compliance for Glasgow landlords.
How experienced is your team?
Our Chartered Institute of Housing-accredited team has over 100 combined years of letting industry experience managing properties across Glasgow.
What areas do you cover?
We specialise in property management across all Glasgow areas, with local market expertise to optimise rental yields and investment returns.
How do you handle property maintenance?
We coordinate repairs through approved contractors, manage emergency call-outs, and conduct regular inspections to maintain property condition and tenant safety.
What fees do you charge?
Our transparent fee structure covers property management services with no hidden charges. Specific pricing details can be provided upon request.
How do you select tenants?
We conduct thorough background checks, verify references, and assess affordability to ensure reliable tenant placements that protect landlord investments.
Reviews (5)
Karen Miller
May 07, 2022
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I have been a landlord with One stop for the last few years and i couldnt be happier with the onestop team, they keep all our properties in great condition, find us awsome tenants which they treat with care and respect, they take great care of us making sure we are doing all the right things, couldnt recomend One Stop Properties highly enough to both landlords and tenants.
Iain Reid
Jan 05, 2022
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I've been renting a property via One Stop Properties for over 3 years and they have been professional and helpful throughout my tenancy. They have done everything you could possibly expect from a letting agent, been extremely good at communicating and are very professional and above board in all their interactions. I would not hesitate to recommend them.
Andrea Ohanian
Sep 20, 2021
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I have been with One Stop for 5 years at a flat they manage, and had a great experience with them dealing with everything in relation to my lease flat. Kirsty Olgive and Melanie Gibbons were always very sweet and quick to respond to inquiries or issues, either by email or phoning. There were never any major problems, and I really felt like they cared incredibly for their customers. I would highly recommend them for any future property management or lease situations.
Liz Duncan
Sep 17, 2021
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I have no hesitation in recommending One Stop Properties. They managed our property for some nine years and that speaks for itself. They arranged reliable tenants, responded quickly and efficiently to every request from us or our tenants, carried out all routine inspections and reported any issues. They have a great knowledge of the rental market in the area. Each and every one of the staff is friendly and pleasant and it has been a pleasure dealing with them over the years.
Liz Duncan
Sep 16, 2021
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I have no hesitation in recommending One Stop Properties. They managed our property for some nine years and that speaks for itself. They arranged reliable tenants, responded quickly and efficiently to every request from us or our tenants, carried out all routine inspections and reported any issues. They have a great knowledge of the rental market in the area. Each and every one of the staff is friendly and pleasant and it has been a pleasure dealing with them over the years.
