Business Details
36 Years
experience
Emergency
services
Trusted Property Lettings & Management in Bristol
Established in 1990, Sarah Kenny Residential Lettings has built a reputation as a trusted and professional lettings agency in Bristol. Our team specialises in residential property lettings, management, and refurbishment, serving landlords and tenants with a client-focused approach. With over three decades of local expertise, we combine in-depth market knowledge with a commitment to exceptional service, evidenced by our consistent ranking among Bristol's top letting agents.Our ARLA registration and membership of the Property Ombudsman underscore our adherence to industry standards. We pride ourselves on maintaining long-term relationships with clients, delivering tailored solutions that reflect our deep understanding of Bristol's property market.
Services
Residential lettings
Property management
Property refurbishment
Property investment
Tenant referencing
Details
- Year established: 1990
Highlights and features
- 30+ years of specialist lettings experience in Bristol's property market
- Dedicated team of ARLA-registered professionals with industry-recognised accreditation
- Ranked second top letting agent in key Bristol postcodes by Rightmove Intel
- Transparent pricing structure with no hidden fees
- Award-winning customer service with dedicated 7-day support
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman
What people say
Excellent service
Reliable and flexible
Go the extra mile
Professional team
Transparent fees
Services
Residential lettings
We specialise in residential property rentals across Bristol, offering a comprehensive service from property valuation to tenant placement. Our team provides professional photography, targeted marketing, and thorough tenant referencing to ensure quality matches between landlords and tenants. With access to Bristol's prime residential areas, we deliver tailored solutions that maximise rental returns while maintaining high occupancy rates.
Property management
Our property management service covers all aspects of landlord responsibilities, including maintenance coordination, rent collection, and regular property inspections. We maintain properties to high standards using trusted contractors while providing landlords with regular updates and financial reporting. This service ensures minimal void periods and long-term tenant retention through proactive management.
Property refurbishment
We offer property refurbishment services designed to enhance rental potential through strategic improvements. Our team identifies value-adding upgrades that attract quality tenants while maintaining budget efficiency. The service includes project management from initial assessment to completion, with transparent pricing and regular progress updates to ensure client satisfaction.
Property investment
Our investment service provides expert guidance on property acquisition and portfolio growth in Bristol's competitive market. We offer market analysis, rental yield projections, and off-market opportunities through industry connections. Clients receive tailored advice on property selection and management strategies to maximise long-term returns.
Tenant services
We support tenants throughout their tenancy with dedicated assistance for maintenance issues and administrative requirements. Our team provides 24/7 emergency support for managed properties and regular communication to address any concerns promptly. This service ensures a smooth rental experience from initial move-in to tenancy renewal or termination.
People
Peter Allen
Director
With over 30 years in Bristol's property market, Peter brings extensive industry expertise to his director role. He specialises in property investment strategies and has developed strong relationships with local developers and landlords.
Rebecca McKelvey
Director
Rebecca oversees key client relationships and investment property services. Her background in property portfolio management informs strategic decision-making for clients seeking to expand their holdings in Bristol's competitive market.
Sarah Kenny
Founder
As founder, Sarah established the company's client-centric ethos. With a background in HR, she focuses on team development and service quality, ensuring the company maintains its reputation for exceptional customer care.
Hayley Simpson
Head of Property Management
Hayley leads the property management team with over 15 years of experience in Bristol's rental sector. She specialises in maintaining high property standards and resolving tenant issues efficiently to ensure client satisfaction.
Alex Jenkins
Head of Finance
Alex manages all financial operations with a focus on transparent accounting practices. His expertise ensures timely rent collection and accurate financial reporting for landlords across the portfolio.
Questions
What areas of Bristol do you cover?
We operate across Bristol including BS1, BS2, BS6, BS8, and BS9 postcodes, focusing on prime residential areas like Clifton, Sneyd Park, and the Harbourside.
Are you ARLA registered?
Yes, we are fully ARLA Propertymark registered and members of The Property Ombudsman scheme for consumer protection.
What property management services do you offer?
Our management service includes maintenance coordination, rent collection, quarterly inspections, and 24/7 tenant support with regular landlord reporting.
How do you handle property viewings?
We offer accompanied viewings seven days a week conducted by experienced team members to ensure professional presentation of properties.
What fees do you charge landlords?
We provide transparent pricing with no hidden fees. Our let-only and full management packages have clearly defined costs detailed during initial consultations.
Can you help with property refurbishment?
Yes, our refurbishment service identifies value-adding improvements with transparent 12% management fees and preferred supplier discounts passed to clients.
Reviews (4)
Katie Jones
Jun 15, 2022
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Found a really nice property through Sarah Kenny. Staff are incredibly nice and efficient. Recently our washing machine broke and I rang them up in the morning and it was fixed by the afternoon. Very happy with this agency. We love our new home, thank you!
Craig Taylor
Jun 09, 2022
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As a landlord, Sarah Kenny have managed my Clifton property for around 15 years. Always efficient, friendly, helpful and accommodating for my requirements. In particular a mention to Hayley and Rebecca, who most recently aided in managing a small renovation project and subsequent letting out of the property. Seamless and great communication. When living abroad, your property in a safe pair of hands is paramount.
Dimitris Gouskos
May 08, 2022
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I very recently rented an one bedroom flat in BS2 area. Their team was very helpful so that my moving in to be as quick as possible. My experience with Sarah Kenny Residential Lettings is definitely positive.
Honor Fouracres
May 02, 2022
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I can't recommend Sarah Kenny enough. The whole process of finding a property and getting the paperwork sorted to moving in has been so easy and the wonderful team have been so helpful every step of the way! Communication has been great and I'd in particular like to mention Katie, Ben and Laura for their quick responses and helpfulness - it seems that no question is too big or too small!
