Business Details
40 Years
experience
Your Trusted Residential Lettings Partner in Cambridge
Established in 1986, Inter Let has been providing residential lettings and property management services in Cambridge and surrounding villages. Our approach combines personal service with professional expertise, ensuring landlords and tenants receive tailored support. We limit the number of managed properties to maintain high standards, with each partner overseeing all aspects of property management. As members of Propertymark and participants in The Property Ombudsman scheme, we adhere to strict regulatory standards. Our team prioritises transparency, offering clear fee structures and comprehensive client protection through Client Money Protection and deposit schemes.With decades of local market knowledge, we specialise in serving professionals, academics, and visiting scholars. Our services include full property management, tenant referencing, and let-only options, all underpinned by professional indemnity and public liability insurance. We maintain compliance with statutory provisions and provide guidance on rental legislation. Our commitment to quality has been recognised through continuous membership in leading industry bodies since our founding.
Services
Residential Lettings
Property Management
Tenant Referencing
Deposit Protection
Market Rent Assessment
Contract Negotiation
Inventory Preparation
Compliance Guidance
Accompanied Viewings
Insurance Claims Management
Details
- Year established: 1986
Highlights and features
- We have over 35 years of experience in Cambridge's residential property market
- Our partner-led approach ensures dedicated management for every property
- We operate under Propertymark's strict professional conduct and membership rules
- Client funds are protected through Propertymark's Client Money Protection scheme
- Our fee structure complies with government regulations on tenant charges
Associations and certifications
- Propertymark
- The Property Ombudsman
Services
Residential Lettings
We specialise in residential lettings across Cambridge and surrounding villages. Our service includes market rent assessment, property marketing, accompanied viewings, and tenancy agreement preparation. With deep local knowledge, we match properties to tenants while ensuring compliance with current legislation and landlord requirements.
Property Management
Our full management service covers all aspects of property maintenance and tenant relations. This includes rent collection, deposit handling, compliance checks, and property inspections. We provide ongoing support for landlords while maintaining strict adherence to regulatory standards and client money protection protocols.
Tenant Referencing
We conduct comprehensive tenant referencing including credit checks, employment verification, and landlord references. Our process ensures financial reliability and suitability assessments for both tenants and guarantors, with detailed reports to support informed letting decisions.
Deposit Protection
We manage deposit protection through the Tenancy Deposit Scheme, ensuring compliance with legal requirements. Our service covers deposit registration, dispute resolution, and adherence to prescribed processes for both assured shorthold and non-assured tenancies.
Compliance Guidance
We provide expert guidance on rental legislation compliance including Right-to-Rent checks, energy performance certificates, and safety regulations. Our advice helps landlords meet legal obligations while maintaining property standards and tenant safety requirements.
People
Eliza Creighton
Eliza Creighton manages property portfolios with attention to detail, ensuring landlords receive comprehensive support while maintaining compliance with industry regulations and client protection standards.
Penny Whittle
Penny Whittle oversees tenant relations and property management, combining local market knowledge with regulatory expertise to deliver professional services that meet both landlord and tenant requirements.
James Whittle
James Whittle specialises in property compliance and contract management, ensuring all lettings adhere to current legislation while maintaining the high service standards established by the company since 1986.
Questions
What areas do you cover?
We operate in Cambridge and surrounding villages, specialising in properties for professionals, academics, and visiting scholars.
What accreditations do you hold?
We are members of Propertymark and participate in The Property Ombudsman scheme for independent redress.
What fees do you charge?
Our fees range from 12% management fees to £105 tenant referencing charges, with full transparency in our pricing structure.
How do you protect client money?
Client funds are protected through Propertymark's Client Money Protection scheme as required by regulatory standards.
What services do you offer landlords?
We provide full management, let-only services, tenant referencing, compliance guidance, and deposit protection solutions.
How are deposit disputes handled?
Disputes are resolved through the Tenancy Deposit Scheme's arbitration process with independent case examination.
Reviews (6)
Sam Wardill
May 06, 2022
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It is good news that the government is finally planning to ban no-fault evictions. I was evicted from a property by Inter-let for no reason (other than the fact that I had to raise a complaint to fix a persistent drain smell). I'm still fighting them for return of the deposit. Rogue agents like Inter-let will soon finally be kept in check!
Alexander Montag
Apr 05, 2022
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Eliza is extremely professional and manages everything from viewings over maintenance to end-to-tenancy. She always attended to queries promptly and reliably. Great service all round.
Edvardas Kozlovas
Mar 10, 2022
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The Inter-Let is the best letting agency that me and my partner ever come across. We were renting from Inter-Let for the past 3 years. Our Letting agent, Eliza helped us through the process and was extremely helpful. She replied super quickly and helped us with any issues we had with the place and arrange for someone to come and fix it as soon as possible. Overall we were very pleased with Inter-Let and couldn't recommend them enough.
Gonca Bayraktar
Feb 08, 2022
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We have lived in a property in Cambridge run by Inter-let Property Management. Eliza has been our contact person. She has gone above and beyond with the service she provided. She is not only very friendly, but also very good in communication and responsive. She is a great problem solver and manages the property, tenant, and the owner very well. We highly recommend Inter-let.
Daniyal Labib
Feb 03, 2022
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We rented a property in the heart of Cambridge through Inter-let for four years. We dealt with Eliza, who had always been very decent, professional, communicated promptly, and dealt with all our queries/property related problems in a timely fashion. The onboarding process at the beginning of tenancy was seamless. Throughout the tenancy, Eliza resolved the property's wear and tear issues promptly.
We found the agency to be highly reasonable in terms of covering the usual wear and tear costs (as per the tenancy agreement) which are usually passed on to tenants, while also ensuring the landlord's best interest. Overall our experience had been excellent, and we have absolutely no hesitation in recommending Inter-let to someone looking to rent a property in Cambridgeshire. We also highly recommend Inter-let to landlord(s) looking for a professional and trustworthy property agent. Inter-let has the knowledge, the experience and the resources to ensure that the landlord(s) interests are met at the highest professional level.
We found the agency to be highly reasonable in terms of covering the usual wear and tear costs (as per the tenancy agreement) which are usually passed on to tenants, while also ensuring the landlord's best interest. Overall our experience had been excellent, and we have absolutely no hesitation in recommending Inter-let to someone looking to rent a property in Cambridgeshire. We also highly recommend Inter-let to landlord(s) looking for a professional and trustworthy property agent. Inter-let has the knowledge, the experience and the resources to ensure that the landlord(s) interests are met at the highest professional level.
Kiran Cm
Jan 15, 2022
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We stayed for 5 years in a Cambridge property managed by Inter-let Property Management. Eliza was our contact person there, very professional and responsive. We were warned agency relationship could be tricky in Cambridge, but with Eliza we never had any issues, she always made sure we were comfortable and plumbing and maintenance were promptly addressed. Will recommend Eliza any day!
