Business Details
35 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Peterborough
Letters Group is a family-run independent real estate agency with over 32 years of experience serving Peterborough and surrounding villages. Established in 1991, we prioritise our clients' best interests throughout the property selling, buying, and renting processes. Our team is committed to delivering a professional and enjoyable experience, supported by partnerships like Dwellworks' Relocation Agent Network for nationwide assistance. Properties are marketed to high standards with 3D floor plans and video tours, advertised on leading portals including Rightmove and Zoopla. We also offer block management services, ensuring seamless day-to-day operations for property owners. Our reputation for transparency, exceptional customer service, and market expertise has been built through consistent client-focused practices and positive word-of-mouth recommendations.
Services
Property Sales
Property Lettings
Block Management
Home Conveyancing
Mortgages and Re-Mortgages
Served areas
- Peterborough
Details
- Year established: 1991
Highlights and features
- We have over 32 years of experience in Peterborough's property market
- Family-run business with personalized client-focused service
- Exclusive Dwellworks Relocation Agent Network partnership
- Properties presented with professional 3D floor plans and video tours
- Consistently praised for exceptional customer service in reviews
Associations and certifications
- ARLA
What people say
Excellent service
Professional and helpful
Knowledgeable and approachable
Smooth transactions
Fantastic communication
Services
Property Sales
Our property sales service combines market expertise with personalized marketing strategies. We offer professional valuations, high-quality property presentations including 3D floor plans, and nationwide exposure through leading property portals. Our experienced team guides clients through every stage from listing to completion, ensuring transparent communication and optimal outcomes for residential property transactions in Peterborough and surrounding areas.
Property Lettings
Comprehensive lettings solutions covering property management, tenant sourcing, and compliance support. We provide accurate valuations, marketing across major platforms, and thorough tenant referencing. Our dedicated team ensures smooth tenancy agreements and responsive maintenance support, maintaining strong relationships between landlords and tenants while adhering to current regulations for residential properties in the Peterborough area.
Block Management
Professional block management services handling day-to-day operations for residential developments. We coordinate maintenance, manage service charges, and ensure compliance with relevant legislation. Our proactive approach maintains property values while addressing owners' concerns promptly. This service includes financial reporting, contractor coordination, and emergency response systems to ensure smooth running of multi-occupancy buildings.
Home Conveyancing
Streamlined conveyancing services for property transactions, managed by experienced legal professionals. We handle all legal aspects including title checks, contract preparation, and completion processes. Our dedicated conveyancing team works efficiently to minimize delays, providing regular updates throughout the process. This service ensures compliance with legal requirements while maintaining clear communication between all parties involved in residential property transfers.
Mortgages and Re-Mortgages
Expert mortgage advisory services covering initial purchases and re-mortgaging options. We connect clients with qualified mortgage brokers and provide market insights to help secure competitive rates. Our support includes guidance through application processes and documentation requirements. This service assists both first-time buyers and experienced property owners in navigating current mortgage products and lending criteria.
People
Robert Jarvis
Sales Agent
Experienced sales professional with extensive local market knowledge, providing personalized guidance throughout property transactions. Recognized for exceptional client communication and commitment to successful outcomes.
Gary
Team Leader
Senior team member responsible for cultivating a dynamic, customer-focused team environment. Demonstrates strong leadership in property services while maintaining high operational standards across departments.
Tracey
Lettings Advisor
Dedicated lettings professional with expertise in landlord and tenant relations. Provides comprehensive support for property management and rental agreements while ensuring regulatory compliance.
Simon Smith
Legal Conveyancer
Specialist conveyancer offering expert legal guidance for property transactions. Known for thoroughness and clear communication during complex legal processes involved in residential property transfers.
Questions
What property services do you offer in Peterborough?
We provide property sales, lettings, block management, home conveyancing, and mortgage assistance across Peterborough and surrounding villages.
How long has Letters Group been operating?
We've been serving the Peterborough area since our establishment in 1991, providing real estate services for over 32 years.
Do you offer online property valuations?
Yes, we provide property valuation services with booking options available through our website for both sales and rental assessments.
Are you part of any relocation networks?
We're Dwellworks' exclusive Relocation Agent for Peterborough, connecting clients with trusted partners nationwide for seamless moves.
How can tenants report maintenance issues?
Tenants can report non-urgent maintenance through our online form or contact us directly at 01733 567 124 for urgent matters.
What makes your agency different from others?
Our family-run approach combines personalized service with modern marketing techniques, consistently praised in client reviews for transparency and professionalism.
Reviews (11)
Alex Synowiec
Feb 19, 2022
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Letters have sold 2 of my properties within the last 6 months and have done a fantastic job and made the whole process hassle free. Their approach is so refreshing in these times where good service is so hard to come by. Rob went above and beyond; nothing was too much trouble. Chris Synowiec.
Sophie Power
Jan 21, 2022
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Absolutely disgusting company. I rented a property from letters home rental for two years and the whole experience was extremely poor. When I first moved in there were items that still hadn't been removed from previous tenant and weren't removed the whole tenancy. I was then sent a charge after I moved out for the removal of these items. I spent two years with a broken side gate to my garden meaning anyone and everyone had access.
When I tried to resolve these issues as well as MANY more, Sophia and Tracey ignored my calls or said they weren't available at that time. I left the property cleaner than I moved into and they tried charging me over 200 for the cleaning of the property. I do not recommend this letting agent what so over they rob young renters out of money they do not have because 'they can'. I'm sure you're rated high for people who are renting out their own house as you really do ruin renters' financial situations. Shame on you karma will come
When I tried to resolve these issues as well as MANY more, Sophia and Tracey ignored my calls or said they weren't available at that time. I left the property cleaner than I moved into and they tried charging me over 200 for the cleaning of the property. I do not recommend this letting agent what so over they rob young renters out of money they do not have because 'they can'. I'm sure you're rated high for people who are renting out their own house as you really do ruin renters' financial situations. Shame on you karma will come
Laura Scholes
Nov 22, 2021
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I could not recommend this estate agents any more highly than I already do. Being first time buyers we were entering the unknown and Robert was there to guide us each and every step of the way. Robert was so helpful, from when we first viewed the property all the way through to the end completion. Both myself and my partner are so grateful and so excited to be starting our new adventure in our house! Thank you!
Mark Walden
Oct 21, 2021
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Dealt with Robert and all I can say is I have never had such a competent and professional estate agent before. The team are all polite, courteous, and really care about their customers and the experience they deliver is outstanding. I cannot recommend these guys highly enough. I'll definitely be using them for any future properties, thanks guys and keep up the impeccable work.
Nyari Alexandra
Sep 15, 2021
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This is the agency who helped me a lot and Robert was just brilliant. He adapted to my time schedule and he was available anytime I needed him. Robert supported me throughout this period and I am really greatful for him. He is very professional, kind and explained everything as I was new in this industry. I would definitely recommend him to everyone.
Emily Hudson Emalemon
Aug 20, 2021
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Rob was brilliant from start to finish! So friendly, professional and such a nice agent to work with, on my first house purchase, really put confidence in the whole process for me. Couldn't ask for a better agent to work with.
Karolina Piotrowska
Jul 02, 2021
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I will recommend Letters Group and State Agent Robert Jarvis he was extremely helpful, in fact was way more helpful then my solicitors, whenever I asked him something he has always helped me, his service was always up to high standards, he was always very professional, I can defiantly say that he made buying my first property experience more easy and smooth. I wish every company will have employees like Robert.
Tim Lee
Dec 19, 2020
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Rob and the team were fantastic. From beginning to end they were communicative and helpful. Rob was professional and managed to get our house on the market and sold quickly. We received updates regularly and they made every effort to chase the other parties for updates their end too. Without Rob and the team, we probably wouldn't be writing this review in our new house. There were many times where the other parties were not very helpful, but Rob was committed in providing us the best service and we can't thank him enough. Thanks again, highly recommend Letters Group.
Samantha Town
Aug 31, 2020
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Letters Group were excellent through the whole process of our move. During these tough times it wasnt easy purchasing a house but Robert Jarvis did it with ease and excellence! Highly recommend!
Giovanni Fiore
Jul 09, 2020
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I started the process of buying my house just before covid-19 came full force into the Uk, so naturally i was filled with indecision and uncertanty, letters was very professional the hole time, kept in regular contact and was honest with me as to how things were going, when i did decided to complete they were very resonsive and manged to work to the new tight time scale. overall very happy with them.
Kevin Blackledge
Feb 06, 2020
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Been a tenant for around 5 years now and Letters have been great from the beginning. Would happily recommend them to anyone