Business Details
39 Years
experience
Emergency
services
Trusted Estate Agents in Cardiff
Established in 1987, Michael Graham Young Estate Agents & Chartered Surveyors has built a reputation as a trusted independent property partner across Cardiff, South Wales, and surrounding regions. Our team of 40+ property experts combines deep local market knowledge with RICS-accredited professionalism to deliver exceptional outcomes in residential sales, lettings, commercial property, and surveying services. With a proven track record of achieving 98.4% of asking prices and leading market share in the CF postcode area, we prioritise ethical practices, cutting-edge marketing strategies, and personalised client support. Our long-standing relationships with developers, landlords, and homeowners are founded on transparency, expertise, and a commitment to exceeding client expectations through every property transaction.
Services
Residential Sales
Property Lettings
Commercial Property
Chartered Surveying
Property Management
New Homes Sales
Built-to-Rent
Planning Consultancy
Market Analysis
Development Sales
Served areas
- Cardiff
Details
- Year established: 1987
Highlights and features
- 36 years of local property market expertise in Cardiff and South Wales
- RICS-accredited surveyors ensuring professional property valuations and assessments
- Achieved 98.4% of asking price for properties sold in 2024
- Leading market share in the CF postcode area for residential sales
- Dedicated team providing personalised property solutions for buyers, sellers, and landlords
Associations and certifications
- Royal Institution of Chartered Surveyors (RICS)
What people say
Exceptional local knowledge
Professional and reliable service
Accurate property valuations
Efficient transaction process
Excellent communication
Services
Residential Sales
Our residential sales team specialises in marketing and selling homes across Cardiff and South Wales. With local market expertise and innovative marketing strategies, we achieve exceptional results, recently securing 98.4% of asking prices on average. Our RICS-accredited valuers provide accurate property assessments to maximise returns for sellers.
Property Lettings
We offer comprehensive lettings services for landlords across Cardiff, Penarth, and Barry. Our dedicated team manages property marketing, tenant vetting, and ongoing property management, ensuring hassle-free rental experiences. With seven local offices, we maintain a strong network of prospective tenants for quick lettings.
Chartered Surveying
As RICS-accredited surveyors, we provide professional property valuations, condition reports, and surveying services. Our experts offer detailed property assessments for residential, commercial, and development properties, supporting informed decision-making for buyers, sellers, and developers.
Commercial Property
Our commercial property team handles sales, acquisitions, and valuations of business premises across South Wales. With specialist knowledge of local market dynamics, we represent occupiers, investors, and developers in transactions involving retail units, offices, and industrial properties.
Development Sales
We specialise in marketing and selling new build developments across Cardiff. Our services include site marketing, sales management, and developer partnerships for residential schemes ranging from city centre apartments to luxury countryside homes, leveraging our local market expertise.
People
Mark Iles
Director
A RICS-accredited surveyor with over 30 years' experience at Michael Graham Young, Mark leads the survey and valuation department while managing commercial property and land development relationships. He combines technical expertise with local market knowledge to support clients across South Wales.
Michelle Bishop
Director
With over 30 years at Michael Graham Young, Michelle transitioned from sales negotiator to director, now managing operations and HR. Her organisational skills and people-focused approach ensure smooth business operations and staff development across the company's seven offices.
James Thomas
Director
A former professional rugby player, James has progressed through Michael Graham Young's ranks since 2012. As director, he oversees brand strategy and marketing, applying his property expertise and leadership skills to maintain the company's market-leading position in Cardiff.
Oliver Karamouzis
Residential Sales Manager
Leading sales teams across Cardiff Bay, Pontcanna, and Penarth since 2014, Oliver combines property expertise with local knowledge. His leadership style fosters collaboration and professionalism, delivering strong results for clients in prime Cardiff locations.
Nicola Taylor
Residential Lettings Manager
With over 20 years at Michael Graham Young, Nicola leads the lettings team across Cardiff, Penarth, and Barry. Her extensive experience in property management and tenant relations ensures efficient rental solutions for landlords across the region.
Questions
How do I arrange a property valuation with MGY?
Contact your local MGY office or complete our online valuation request form to schedule a free, no-obligation property valuation with an expert agent.
What areas does MGY cover for property sales and lettings?
We operate across Cardiff, Penarth, Barry, and surrounding areas in South Wales, with seven local offices providing comprehensive property services.
Are MGY's property valuations accurate?
Yes, our RICS-accredited surveyors and experienced agents consistently achieve 98.4% of asking prices, demonstrating our accurate valuation expertise.
What property types does MGY handle?
We specialise in residential properties, commercial premises, new build developments, and luxury homes across Cardiff and South Wales.
Does MGY offer 24/7 property support?
While our offices operate Monday-Saturday, we provide emergency maintenance support for managed properties outside regular business hours.
How can developers work with MGY?
We partner with developers for sales, marketing, and consultancy services, leveraging our local expertise to maximise returns on residential and commercial schemes.
Reviews (27)
Bianca Protheroe
Jun 07, 2022
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I recently signed a lease on a property for my business and from my first initial viewing to everything that followed after, Cheryl in particular was fantastic. Any questions I had I would get a reply straight away, Cheryl was very supportive, and made the whole process run smoothly and far less stressful than I thought it would be, very happy with MGY!
Bjorn Friedrichs
Jun 03, 2022
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We have just went through our second move with MGY and their services have been very, very good. We always get a prompt response to our requests that will either outright address any problem or at least will try to find a good solution. Specifically Jonathan is a fantastic agent.
Kirsten Tierney
Jun 01, 2022
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Jonathan has been a great help throughout our tenancy application. From start to finish there was transparency in the communication we received, and everything run so smoothly! Any questions and queries we had were answered with clarity. The welcome brownies after signing were also a lovely surprise, would 100% recommend using MGY to find a property.
Luke Ford
May 08, 2022
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MGY have been fantastic and supportive throughout the duration of our sale. Oliver, in particular provided expert advise from the onset. We received a quick valuation and the photographer was here the next day. The process was long and Oliver showed great patience, knowledge and helped unblock some points with the solicitors. 5* Service would highly recommended!
Brendan Hardiman Bren
Apr 15, 2022
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Recently sold a property through MGY Cardiff Bay office. Everything was perfect from Oliver and the whole team, from initial survey, arranging photos and EPC survey through to completion with the final sales and aftercare team. Have no hesitation whatsoever in giving a 5* rating, especially compared to the service of various other agents we went through with our purchase
Dominic Cummings
Feb 18, 2022
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Recently purchased a property through MGY, from the first initial viewing, to organising further viewings simply to take measurements etc. they couldn't have been more accommodating, communicating with everyone was effortless thanks to Oliver! As first time buyers we're feeling very thankful that MGY made the whole process feel a lot less stressful than we initially thought it would have! Thanks again Oliver and the team!
Alina S.
Feb 14, 2022
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Becky gave us an excellent service from viewing to completion when purchasing our apartment. She was very professional, knowledgeable and always answered any queries very promptly. Thank you so much Becky and MGY.
Philip Dixon
Jan 20, 2022
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The simplest of transactions - no chain, first time buyers - took six months to complete! Cost extra 1200+ in stamp duty. Agents apparently unaware of restrictions on buyers when they introduced them. Unaware or not prepared to share issues with similar sales. Little or no contact during the six months. Complaints whitewashed. Have been engaged in buying/ selling 10 times in past 20 years. This is by far worst experience. AVOID!
Beth Warwick
Jan 05, 2022
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Fantastic service from Becky and Oliver who sold my apartment, as well as my partner's. Big thank you to the sales progression team, for assisting during the sale process. Will highly recommend.
Jodie Thomas
Dec 21, 2021
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Oliver and Becky were excellent in their communication throughout my recent property sale. Becky provided prompt feedback after each viewing and Oliver chased the solicitors to ensure we met the deadline of before Christmas, updating me every step of the way. I'd recommend MGY to family and friends and would use them again in the future.
Jamie Gregory
Dec 14, 2021
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Many thanks to the team at MGY (Bay) - Jonathan, Sian and Nicola - for your recent services! Very pleased and would recommend
Luke Hutchence
Dec 02, 2021
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I highly recommend MGY with my recent purchase, Oliver has always been around to answer any queries which helped the process through and will also be having the lettings team manage my investment. Will happily buy through these guys again in the future! many thanks!
Gareth MacGillivray
Nov 20, 2021
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Have just purchased a property from MGY. Exvellent service, very professional, polite and helpful. Highly recommend
Ellie Scoones
Oct 25, 2021
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Oliver has been great throughout the purchase of my first home. Always quick to respond and made sure I was happy along the way! Wouldn't hesitate to recommend MGY, they've been fab!
Tham Adan
Oct 17, 2021
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Anti-student agency! What a horrible attitude you will see when you tell your profession if you are a student. Being postgrad or undergrad is the same from their narrow viewpoint. I think the problem back to the lack of qualified people working for this agency. More workshops are urgent for better service quality.
Khaled Nour Eldin
Sep 26, 2021
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Very helpful, and professional. I forgot my keys in the apartment and locked myself out. I found the emergency number. Then Toby ( one of the agents) had to leave his commitment and help me to assess my flat again and that was very quick. They are supportive.the flat I rented has abeautiful view on a reservoir located in the twon Center close to the bay, good affordable rent price. And the agency is considering and understanding to any changes
Lisa Roszkowski
Sep 20, 2021
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Toby & Nicola have been incredibly helpful & proactive. The communication has also been great. Highly recommend them
Mathew Phillips
Sep 16, 2021
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Both Oliver and Becky were a pleasure to deal with from start to finish. They sold my flat in the Cardiff Bay area and kept me updated every step of the way with viewings, offers and the conveyancing process. Highly recommend!
Charlotte Robinson
Aug 30, 2021
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Used to sell flat in Cardiff City centre. Really good value fees, great advertising pictures, and always very quick to reply to messages and calls. Flat sold on first day! Helpful and accommodating on day of completion with moving out time / came to collect keys. Would recommend!
Natasha Perera
Oct 30, 2020
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Excellent service from MGY Heath branch. Steph, Meriel and the team were fantastic at selling my flat and helping us to buy our next property all within a week. They went above and beyond what we expected of them. Would highly recommend
Benjamin Tossell
Aug 12, 2020
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MGY went above and beyond to sell my flat. There were some issues with our building but MGY's service continued and got it sold, for a price that I was extremely happy with. Definitely recommend them and Oliver who looked after me was 5 stars.
Liz Cosslett
Apr 18, 2020
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James and his team at MGY at Radyr branch worked hard on the sale of our house, even through this difficult time. They were unfailing in finding clients to view our property and arranged the visits to fit in with our requirements. I would recommend them to anyone wishing to sell their property
Nicola Thomas
Oct 07, 2019
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I ve just have just had my kitchen fitted by Chris and Andrew. I am absolutely delighted with the result. Chris and Andrew completed the job to a very high standard and I would thoroughly recommend them. I had some extra work done when they were here. Nothing was too much trouble. Every evening they cleaned up any mess. The kitchen has surpassed my expectations. Thank you so much.
David Busson
Feb 11, 2017
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We've just bought a house in Radyr through MGY Radyr branch and James was absolutely brilliant. We had our heart set on the perfect house, and despite complications with probate, he assured us throughout every step of the process. I wouldn't have any hesitation selling my home with MGY!
Samna
Feb 17, 2015
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Having had such poor service from another company, we were hesitant to use another to arrange the setting up of the contracts etc. We settled on the MGY office in Birchgrove and have been so exceptionally pleased by the ease of the service, the friendliness and efficiency that all our rental queries have been handled with. So pleased we chose them, I would 10/10 recommend
R. E. N. T. K. N. I. G. H. T. M. A. R. E.
Sep 06, 2013
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I have been a tenannt with MGY for 2 months now, and i can safely say it is the worst letting agents i have ever dealt with, and theres been a few. Firstly we paid them 300 in fees. Extortionate. Then on our move in date the place was literally filthy. Complained and asked for a reduced rate in rent for the first month as it was unliveable. They told us we signed the contract we had to pay the full amount.
It was that bad we didnt move in for 7days until we had it professionally cleaned ourselves. Customer service is terrible. We are still in the process of claiming back the money we lost. Please never use this letting agents.
It was that bad we didnt move in for 7days until we had it professionally cleaned ourselves. Customer service is terrible. We are still in the process of claiming back the money we lost. Please never use this letting agents.
Anna T.
Jun 16, 2010
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Used these to help find me a Cardiff by flat and while we didn't end up getting it through them I thought they offered a very good service. Unlike some they didn't show us ground floor flats when we has said we didn't want them and they listened to what we could afford. Everytime I went into the branch I was welcomed. its also a very nice office with comfortable waiting space. They had a good selection of properties and really knew all the bay properties. I also thought the staff were super helpful.