Ashmore Lettings & Sales Limited

Our property letting service provides comprehensive tenant acquisition and management solutions. We conduct thorough tenant referencing, negotiate optimal rental terms, and ensure legal compliance through our UKALA-accredited processes. Landlords benefit from our local market expertise and 35+ years of experience in matching quality tenants to properties. We offer flexible service levels including full property management, rent collection only, or tenant finding services.

We specialise in residential property sales across Walsall and surrounding areas. Our services include professional property valuations, targeted marketing campaigns, and streamlined transaction management. With online property portal integration and high street presence, we maximise exposure for every listing. Our team handles all aspects from viewings to completion, ensuring smooth sales processes for vendors.

Our rent-to-own scheme offers a structured pathway to homeownership. Tenants build equity through monthly payments that contribute to a future property purchase. This solution benefits landlords through guaranteed long-term tenancies and reduced void periods, while tenants gain time to improve creditworthiness. We manage the legal framework and financial arrangements for both parties' protection.

We provide end-to-end landlord services including tenant acquisition, rent collection, maintenance coordination, and legal compliance. Our UKALA-accredited accounting practices ensure secure financial handling. Landlords receive regular property updates and benefit from our local market insights. We handle all aspects of tenancy management, from initial valuations to end-of-tenancy procedures.

Our tenant services include property searches, application support, and tenancy management guidance. We offer competitive tenant insurance through Alan Boswell Group and provide comprehensive move-in/move-out assistance. Tenants benefit from our property alerts system and expert advice throughout the rental process, ensuring clear understanding of rights and responsibilities.

Request a free instant online valuation through our website or contact us directly for a professional assessment by our experienced team.

We provide full property management, rent collection, tenant referencing, legal compliance support, and maintenance coordination for Walsall landlords.

Yes, our rent-to-own scheme allows tenants to build equity towards property purchase while enjoying secure long-term tenancies.

We are UKALA-accredited and members of the Property Redress Scheme, ensuring professional standards and client protection.

We primarily serve Walsall and surrounding areas including Oldbury, Bloxwich, Pelsall, and Tame Bridge.

Use our online maintenance reporting system or contact our office directly during business hours for urgent matters.

My experience with this lettings company was shockingly unprofessional and, in my opinion, borders on discriminatory. After providing all requested information and expressing clear interest in a property, I was effectively dismissed solely because I have a child. This behaviour is completely unacceptable. Not only does it demonstrate a total lack of integrity and respect toward prospective tenants, it also raises serious concerns regarding potential family-status discrimination, which is something the Equality Act 2010 is meant to protect people from.

I left the interaction feeling judged, excluded, and treated as though being a parent made me less worthy of housing. No responsible organisation should operate this way. I strongly advise anyoneespecially familiesto think twice before dealing with this company. In my view, their practices are deeply unfair, and I hope they urgently review their approach to ensure they treat future applicants lawfully, ethically, and with the basic respect they deserve
NO TO LETTING AGENCY WHO IS AGAINST THE CHILD

Business response
Dear Mr Sah, thank you for the review. Your review is exactly the same content as your correspondence to us prior. We responded to that correspondence accordingly and we re-iterate here for everyone's benefit. We do not have a blanket policy regarding children in properties. However, we do have a duty of care to landlords and tenants to ensure all properties are let appropriately/ sensitively in terms of; size of property, size of family, restrictions in the head lease or by the superior landlord.

The property was advertised as per instructions we received from the leaseholder (the client). The first line of the advert mentions the property is not suitable for children or pets yet, you decided to apply. You are then holding us responsible for not proceeding with your application as though we have some ulterior motive. You also made a claim to our regulator the Property Redress Scheme (PRS), on the same basis which was rejected as there is no case to answer.

Thank you for informing prospective landlords and agents as to the type of tenant you clearly are.

I cant speak highly enough of my experience with Ashmore Lettings. I was in a bit of a tight spot becuase my family had outgrown our current flat, and with a new baby on the way, space was becoming a real issue. I reached out to several agents, but most gave me generic responses or said Id need to wait weeks before anything suitable might come up. Then I got in touch with Ashmore. From the very first phone call, the difference in service was clear.

They took the time to understand my situation properly, and within just a couple of days, they found me a property that ticked every box and more. It wasnt just about getting a place; they genuinely cared about getting the right place for me and my family.

Salek was brilliant throughout. He kept me updated at every step, was always available to answer my questions and made the paperwork side of things incredibly easy.

He even followed up after we moved in to check everything was okay. A small touch that meant a lot.

Moving can be a stressful experience, but Ashmore made it feel surprisingly simple and smooth. If youre looking for an agent who combines professionalism with a personal touch, I honestly couldnt recommend them more.

I have been utilising Ashmores services for many years and cannot taste them high enough! They are a professional knowledgeable business who have capacity to adapt to situations to ensure your needs are accommodated. If you want a swift tailored professional service and advice you cannot go wrong here

Searching for a property I found the process with Ashmore to be simplified. Made easy by the excellent referencing system they use that allows easy uploading of essential documents. Any tenancy issues are dealt with promptly and professionally. An agency easy to recommend which I have done to many family and friends.

I would not recommend this Letting Agency. Their rental application process is questionable and the landlords seemingly cooberate.

Business response
Dear Mrs Agbe, the reason your application failed has been explained to you.
The holding deposit was paid on the 17.03.25. The deadline for agreement was 01.04.25. On instructions from our client this date was extended for your benefit, in order that you could provide the necessary information requested.
Whilst your application was in progress there were no other enquiries undertaken.
Your application was cancelled, and your holding deposit was retained in full for the following reasons:
1. Providing false or misleading information undisclosed CCJ
2. Failed to take all reasonable steps to enter an agreement second guarantor unwilling to complete application process
The signed Rental Viewing Application Form which you completed detailed further options if you disagreed with our decision. Our client is entitled to the recompense for keeping the property empty for approximately 25 days.
It seems to us that because you didnt get the end result that you wanted, that you have vindictively taken out your frustration by providing a 1 star Google review and encouraged other family members to do the same. By the same token we can alert prospective landlords and agents as to how you conduct yourselves when making an application for a property.

I have use used Ashmore Lettings for the past 5 years for lettings couple of my properties. Service has always been great and I have always received my rents directly into my acc on time every month. I would highly recommend them

Ashmore Lettings are professional and are good agents. I have been in my flat for 6 months all requests have been managed in a timely and efficient way and both Salek and Kay are nice people.

Salek and Kay have been nothing but supportive since moving into our property. Absolutely outstanding service all round, from the initial phone call to our first inspection they have kept great communication with us to make sure we have settled into our home nicely. Would recommend to anyone who is thinking of opting for this estate agents.

Compared to my previous landlord/agent, who tried to hamstring me by overcharging me and illegally charging me extra money for the privilege of being allowed to rent a place, Ashmore Lettings is. not that bad at all. So far, they've given me tips on how to maintain the property I'm renting, and have been pretty reasonable with me. A good liaison between me and the landlord behind the scenes. Every issue I've had so far has been dealt with eventually, though I can't really blame them if the landlord decides to delay works.

Of course, I still run into my usual bout of issues dealing with people. My usual honesty and directness combined with a lack of tactfulness has occasionally led to misunderstandings where I'm sure the agent thought I was trying to get out of my responsibilities. Luckily, they've always remained professional enough for these situations to resolve themselves, which is appreciated. Note however that I have no other experiences with letting agents across the UK to compare them with, though my lack of any real complaint should speak for itself.

Salek has been a great help from the start. He and his wife have suggested many items to help with a few teething problems we were having. They are both friendly and make you feel at ease. In comparison to our last rented property where we had no contact with the agency, this has been very helpful.

Ashmore Lettings have been my management company for a few years now and I am 100% satisfied with their work. They are highly professional, and have a no nonsense approach to their high standards in maintaining my property as well as managing my tenants.

We have been working with Salek of Ashmore Lettings & Sales for over 9 years managing one of our properties in Walsall. He is very professional, polite and he knows his stuff. He gives his professional opinion and his reasoning behind it and lets us decide. We have never had an issue with him. Prior to engaging his company, we called other letting agencies but he stood out. He takes up the management of our property as if it was his own personal house. We will strongly recommend Ashmore Lettings & Sales to anyone who wants great value for money.

As a 1st time landlord I am very happy with the service and professionalism that Salek provides. His company stood out highly in between the other big boys that I had been considering. Salek gave me all the advise and help I needed to get me on the long and confusing letting track. Always available to talk and advise. My house was accupied within a week of it been advertised and he does his best to find the best tenents available. Polite and professional always. Hope to work with you for a long time. Thanks Salek

I am very pleased with the service provided by Ashmore Lettings and the Tenancy Manager Salek Miah, which I have been receiving for the past 3 years. They are 100% professional, knowledgeable and fully supportive, and I know the renting of my property is in the best hands. If I could give more than 5 stars I would! I would give them 10 out of 10, as due to their hard work and expertise, I have been able to avoid any painful headaches in the renting of my property and the looking after of my tenants. I couldn't ask for better!

Excellent service, excellent communication throughout from Salek. They went above and beyond when letting out a flat on my behalf and in my view have set a new standard in terms of a fully managed service, I write this as an expat landlord with various properties in the UK let out through other estate agents. I feel that Salek knows the local property market inside out, and has my best interests at heart, as well as those of the tenants. He has a holistic approach to this business, it's not just about the bottom line but building a long term relationship. Thoroughly recommended.

A fantastic service offered by Salek. First time letting my house out and what a hassle free process. Advice was sound and they he has always gone the extra mile for me. Will definitely recommend!

For the last 4 years as a tenant, the communication has been good. If anything has needed fixing, it has always been completed in a timely manner.

Great people to work with. They are professional and also very helpful. They have good knowledge of the local area and they are always willing to go the extra mile for tenants and landlords alike.

Really friendly and give the best advice. For people who dont know much about housing Ashmore lettings will definitely support you and give the right direction.

We have rented a property from Ashmore Lettings we found the service to be professional and friendly. Easy to recommend.

When looking to purchase my first home, I needed all the advice I could get. I cannot thank Salek and the team at Ashmore Lettings enough for the support and sensible advice that they gave me, saving me time and money. Great service. Definite recommend!

Fantastic experience, Salek couldn't have been more helpful. Ever so Polite and professional in his approach and fantastic customer service delivery. Look forward to dealing with you in the future.

As an experienced landlord I have had to deal with many lettings agents and can honestly say that Ashmore understand the needs of a landlord and a tenant. Their service and importantly their ability to find tenants is way above the normal. Highly recommend.

Ashmore Lettings have always been extremely professional and have always provided excellent advice when I have dealt with them. I would have no problem in recommending this company to anyone looking to let their property out. Well done Ashmore keep the good work up :-)

Great service, cannot thank you all enough for your sound advice and support when it came to the legalities of letting my home which seemed such a daunting task to begin with.

Most definitely the best Letting agent in the area. Salek is very knowledgeable and helpful. Any issues are dealt with promptly and I'm always kept informed. I would definitely recommend Ashmore Lettings to anyone.

I realy like this company. Very friendly staff. Always there for advice. Top quality service. Thank you so much

Excellent letting agent. Friendly staff and always helpful. Always quick at getting problems solved in the house that I'm letting through them

Salek's knowledge of the Walsall property market is second to none, this is evidenced by his excellent blog all about the Walsall property market. He is very approachable, down to earth and will do his best to help you. Therefore I would recommend anyone who has a property to let in the Walsall area to get in touch with Salek and Ashmore Lettings!