Business Details
16 Years
experience
Emergency
services
Your Trusted Partner for Real Estate Solutions in Swansea
Established in 2010, Swansea Property Agents is an independent sales and lettings agency dedicated to providing expert, professional service to all clients. Our team comprises experienced professionals from property backgrounds, including landlords and property developers, with extensive knowledge of sales and lettings. We offer a comprehensive range of services for landlords and tenants, including residential and commercial property management, student property specialism, and investment property support. Accredited by The Property Ombudsman and Client Money Protect, we adhere to strict standards of professionalism and client protection. Our commitment to transparency, combined with our local market expertise, ensures tailored solutions for every client. With offices in Swansea, we serve both private and corporate clients across residential and commercial sectors. Our approach prioritises clear communication, ethical practices, and efficient problem-solving to meet client needs. We maintain memberships with key industry bodies, reinforcing our dedication to quality and accountability. By combining decades of collective experience with modern property management techniques, we deliver reliable, client-focused outcomes. Our reputation for integrity and service excellence has been built through consistent delivery of value-driven property solutions since our founding.
Services
Sales
Lettings
Student Property Management
Investment Properties
Property Maintenance
Served areas
- Swansea, Neath and Port Talbot
Details
- Year established: 2010
Highlights and features
- We have over a decade of property market experience since 2010
- Our team comprises qualified property professionals with industry backgrounds
- Licensed by Rent Smart Wales for assured regulatory compliance
- Accredited members of The Property Ombudsman scheme
- Specialist student property management services tailored to Swansea's market
Associations and certifications
- The Property Ombudsman
- Client Money Protect
Services
Sales
We facilitate residential and commercial property sales with expert market analysis and negotiation. Our team provides accurate valuations, professional marketing, and transaction management. Clients benefit from our local market knowledge and established network of potential buyers.
Lettings
Our lettings service covers property marketing, tenant vetting, and contract administration. We ensure compliance with Welsh housing regulations and provide ongoing support for landlords. Tenants receive assistance with applications and property inspections.
Student Property Management
Specialist student accommodation services include property marketing to students and tailored management solutions. We handle tenancy agreements, maintenance, and compliance specific to student housing requirements in Swansea.
Investment Properties
We advise on investment property acquisitions and management strategies. Our services include market analysis, yield calculations, and portfolio diversification guidance for residential and commercial investments.
Property Maintenance
Emergency and routine maintenance coordination for rental properties with 24/7 emergency response availability during office hours. We arrange qualified contractors for repairs and property upkeep.
Questions
What property services do you offer?
We provide sales, lettings, property management, student accommodation services, and investment property support for residential and commercial clients in Swansea.
Are you licensed to operate in Wales?
Yes, we're licensed by Rent Smart Wales and follow all Welsh housing regulations for property management and lettings.
How can tenants report emergencies?
Tenants can text 07534 525132 for out-of-hours emergencies, providing property details and issue description for urgent maintenance requests.
What accreditations do you hold?
We're members of The Property Ombudsman scheme and Client Money Protect, ensuring professional standards and client fund protection.
What fees apply for landlords?
Fees start from £330 for full management set-up, 14.4% monthly management, and £54 for formal notice administration as detailed in our fee schedule.
Reviews (11)
Hollie Phillips
May 26, 2022
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I've been renting from Swansea Property Agents for about 5 years, from student to young professional. I can honestly say, I am sad to be moving on from them. What a lovely group of people, especially Hayley Williams. They been massively helpful and supportive throughout both my tenancies, and especially during Covid. I will always recommend this agency. Thank you so much.
Shinhay
Apr 23, 2022
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Best letting agents I have used. Super helpful, understanding and kind. I had to move property during my rent for personal reasons and they made the process stress free and offered me support during this time. I can't thank them enough and recommend them to anyone. Lovely people and a great company.
Neil Rogers
Aug 18, 2021
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As a landlord and having used other property management agents locally before, I have found Swansea Property Agents to be the best, for many reasons. They are extremely honest, dedicated and hard working. They have a lot of business and accordingly are very busy, but always find time to answer queries. The staff there are polite, courteous, and responsive. The role of management agents isnt an easy one, and it is clear they often find themselves as a 'go between' between landlord and tenant, sometimes in difficult circumstances, but Hayley, the office manager is very professional and extremely diplomatic in the methods she handles difficult situations, and is always fair, to both tenant and landlord, and above all else, she is honest and will 'say it as it is'.
She is fully conversant with lettings Law which is a huge bonus. All the staff do their best to accommodate both tenant and landlord, and in a very professional manner. I have had my multiple properties with them for a few years now, and I can relax, knowing my properties are in good hands, and the tenants are looked after.
She is fully conversant with lettings Law which is a huge bonus. All the staff do their best to accommodate both tenant and landlord, and in a very professional manner. I have had my multiple properties with them for a few years now, and I can relax, knowing my properties are in good hands, and the tenants are looked after.
Neil Rogers
Mar 01, 2021
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As a landlord and having used other property management agents locally before, I have found Swansea Property Agents to be the best, for many reasons. They are extremely honest, dedicated and hard working. They have a lot of business and accordingly are very busy, but always find time to answer queries. The staff there are polite, courteous, and responsive. The role of management agents isnt an easy one, and it is clear they often find themselves as a 'go between' between landlord and tenant, sometimes in difficult circumstances, but Hayley, the office manager is very professional and extremely diplomatic in the methods she handles difficult situations, and is always fair, to both tenant and landlord, and above all else, she is honest and will 'say it as it is'.
She is fully conversant with lettings Law which is a huge bonus. All the staff do their best to accommodate both tenant and landlord, and in a very professional manner. I have had my multiple properties with them for a few years now, and I can relax, knowing my properties are in good hands, and the tenants are looked after.
She is fully conversant with lettings Law which is a huge bonus. All the staff do their best to accommodate both tenant and landlord, and in a very professional manner. I have had my multiple properties with them for a few years now, and I can relax, knowing my properties are in good hands, and the tenants are looked after.
John Maughan
Dec 20, 2020
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As a landlord and having used other lettings agents, I am very impressed with the Service provided by Swansea Property Agents. They only have a small team, but for me that means that they value there clients more. Have helped us with refurbishment as well as managing our properties and even during Covid restrictions have provided a great service. Would recommend.
Amirreza Ramezani
Oct 25, 2020
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I saw one of this agency propertys yesterday in person, I liked the flat and I asked the agent to proceed the process to rent the property. Than, the agent said that he is going to send me forms to be filled and send them back to them. They never sent me any forms and after 30 min they called me saying that the property has been taken. I drove from far away to come and have a look at the property.
You have ruined my day. I can not allow you would take such action to others. People value their time. So who ever read this know that, this agency doesnt care. This lack of service could happen again at any stage of working with this agency
You have ruined my day. I can not allow you would take such action to others. People value their time. So who ever read this know that, this agency doesnt care. This lack of service could happen again at any stage of working with this agency
Ezreal X.
Feb 22, 2019
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Student at Swansea University here. This is the worst agency I've let with. Wouldn't recommend it to anyone. The staff may seem friendly before you let with them but then they are rude. Got a maintenance problem? Well too bad- it'll never be fixed. Got an issue? Gotta live with it. Wifi problems? I complained over 10 times via email and personally talking to them. They never resolved it. I ended up getting mobile data.
They sometimes visit properties with no previous notice even though the contract says that they have to give a 24 hours notice. They'll definitely try to charge you once you leave the property. High agency fee which you have to pay before moving in.
They sometimes visit properties with no previous notice even though the contract says that they have to give a 24 hours notice. They'll definitely try to charge you once you leave the property. High agency fee which you have to pay before moving in.
Lesley
Dec 02, 2018
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5 stars I honestly can't rate this company highly enough! Andy, Hayley and the staff have always been very informative, trustworthy and helpful from day 1. We've only ever had a couple of minor problems in the house over the last two years, but a quick phone call to the office and everything is generally resolved very quickly (normally with Andy assessing the situation first). Just last Friday there was a problem with one of the radiators and on the very same day that the call was made, Andy visited the house and resolved the problem so that there was heating available over the weekend.
Quality service! We also had a blockage with the new shower that was fitted last year, but we needn't have worried, it was sorted within 24 hours. SPA are extremely approachable and very thorough. I have no complaints, but I'm sure if I did, a call to the office would be all that was needed. Keep up the great service SPA
Quality service! We also had a blockage with the new shower that was fitted last year, but we needn't have worried, it was sorted within 24 hours. SPA are extremely approachable and very thorough. I have no complaints, but I'm sure if I did, a call to the office would be all that was needed. Keep up the great service SPA
Christine
Absolutely fantastic service, nothing was too much trouble, very, very helpful! Their customer service exceeded all my expectations, thankyou so much!
Ashley
Andy has been a pleasure to deal with. Always prompt, friendly, and professional. Moving is tough enough, but luckily a friend recommended us to go through Swansea Property Agents and Andy has made everything he has dealt with easy and straightforward. We can highly recommend him and his company, and if you choose them I'm sure you will not be disappointed. We will certainly call Andy if we move again in the future.
Charles G.
This agency is a forward thinking business that has found a gap in the market. With a blend of modern and the traditional but still keeps the personal touch. Andy is always quick in replying to your queries and keeps you informed every step of the way.