Business Details
Your Trusted Property Lettings Partner in Norwich
Coley & Co Lettings & Co Lettings has been serving homeowners and tenants in Norwich and surrounding areas for over 25 years. Our deep local knowledge enables us to guide clients through property transactions with confidence and clarity. Specialising in both residential and commercial property management, we prioritise transparency in all dealings while maintaining a personal approach to client relationships. Our dedicated lettings team combines expertise with a commitment to quality, ensuring properties are matched with suitable tenants through rigorous vetting processes. We maintain strict compliance with safety regulations for gas, electrical systems, and furniture, while offering competitive insurance packages to protect landlords' investments.Our fee structure remains refreshingly straightforward, with no hidden charges and inclusive management services. With a comprehensive database of trusted contractors and nationwide advertising through leading platforms, we deliver tailored solutions for property owners and tenants alike. Our reputation for integrity and client-focused service has been built through consistent dedication to exceeding expectations in the lettings market.
Services
Property Management
Lettings Advice
Tenant Vetting
Insurance Services
Property Advertising
Highlights and features
- 25+ years of local property market expertise
- Transparent fee structure with no hidden charges
- Competitive insurance packages for landlords
- Rigorous tenant vetting and property compliance checks
- Personalised service for both landlords and tenants
Services
Property Management
Our comprehensive property management service ensures landlords' investments are maintained to the highest standards. We handle regulatory compliance, safety inspections, and maintenance coordination while providing regular updates to property owners. With dedicated support for both residential and commercial properties, we guarantee professional oversight throughout the tenancy lifecycle.
Lettings Advice
Expert lettings advice covers market positioning, pricing strategy, and legal requirements for property owners. Our team provides tailored recommendations based on current market conditions and property characteristics. We ensure landlords understand their obligations while maximising rental returns through proven marketing techniques and tenant selection processes.
Tenant Vetting
Rigorous tenant vetting includes credit checks, employment verification, and previous landlord references. We conduct thorough background assessments to ensure tenancy security while maintaining compliance with housing regulations. Our process protects property owners' interests while facilitating smooth tenancy transitions for qualified applicants.
Insurance Services
Competitive insurance packages include rental guarantees and property protection plans tailored for landlords. Our policies cover potential income loss and property damage risks while maintaining compliance with safety standards. We offer customised insurance solutions that provide peace of mind for property owners across various tenancy types.
Property Advertising
Strategic property advertising combines local print media with national digital platforms to maximise exposure. We utilise targeted marketing through parish magazines, council brochures, and leading property websites like Rightmove. Our comprehensive advertising approach ensures properties receive maximum visibility across both local and national markets.
People
Andrew Coley
Manager
Andrew Coley & Co Lettings & Co Lettings leads our Norwich office with over 25 years' experience in property management. He specialises in matching landlords with suitable tenants while maintaining strict compliance with housing regulations. His approach combines local market knowledge with modern lettings practices.
Questions
What areas do you cover for property lettings?
We primarily cover Norwich and surrounding areas within a 30-mile radius, though we consider properties beyond this range on an individual basis.
What types of properties do you manage?
We handle properties ranging from studio flats to country homes, including maisonettes and mansions, provided they meet our maintenance and safety standards.
How do you vet potential tenants?
Our thorough vetting process includes credit checks, employment verification, and previous landlord references to ensure tenancy security and property protection.
What fees do you charge for tenant administration?
Our standard administration fee is £75 for the first applicant and £50 for each additional applicant or guarantor, covering all application processes.
Do you offer insurance options for landlords?
Yes, we provide competitive insurance packages including rental guarantees and property protection plans tailored to landlords' specific needs.
How do you advertise properties?
Properties are advertised through local press, parish magazines, council brochures, and national platforms like Rightmove to maximise market exposure.
Reviews (7)
Oliver Meddick
Aug 22, 2021
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I have used Andy for over 10 years and he manages properties all over the Country for me. Whenever I looking to add to my portfolio I take his advice. He ensures everything is in order and is a wealth of knowledge in the industry. If you want to rent a property without the stress use Andy, can genuinely not recommend enough.
Morgan Child
Aug 02, 2021
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Rented a place from coley and co for 1 year and was very happy with results, the property manager Andy was responsive and helped us with any enquiries we needed Would recommend :
James Ward
Jun 02, 2021
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Amazing service, incredibly friendly and always responsive! Have been in my property for four years plus and Andy has always been great at resolving any issues promptly, thanks again for all your help!
Luke McEvoy
Mar 05, 2021
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Had an amazing experience working with Andy. He went above and beyond to get my new flat ready for me to move in. Picked up the keys today. He made it all the better!
Jim Rosarti
Feb 08, 2021
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Former lettings agent, absolutely 1st class and would be happy to do business with them again. fair enough we didnt think of this towards end of tenancy but compared to who we have now. he was a real gent.
Lauren Cooper
Nov 26, 2020
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Andy was our letting agent from Aug 2019 to May 2021 and was amazing! As first time renters he gave us lots of advice and was happy to explain everything about the process when moving in and out. Couldn't recommend him more - always very helpful and easy to reach if something happened.
Sam Hunt
Feb 18, 2019
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Andy was very professional, passionate and knowledgeable about the property I had viewed. He gave a swift and helpful responses to all enquires. Coley & Co lettings certainly have a personal approach, which was genuinely a pleasure in comparison to past experiences I have had with large high street companies. So far I am very impressed with the service provided.
