Business Details
We founded Village Properties in 2005 with the aim of making the property market more human and clientcentred. Since then, we have celebrated 21 years of continuous operation, remaining independent and free from corporate influence. Our team is exclusively female, having worked together for 19 of those years, which gives us unrivalled consistency and a deep understanding of our local market. We hold all professional lettings and propertymanagement qualifications and are longstanding members of PropertyMark, ensuring that we meet industry standards at every step. We have built our reputation on honest, noscript advice, transparent communication, and a genuine interest in the wellbeing of buyers, sellers, landlords and tenants alike. We conduct free, nopressure valuations to help clients gauge the true value of their assets without any commitment.
We focus on listening carefully, following up promptly, and maintaining regular contact throughout the process, which our clients say makes the experience less stressful. We maintain full transparency in our fees, publishing detailed landlord and tenant fee schedules so that no hidden costs arise. We have earned a 4.9 rating from over 120 reviews, a testament to the trust and satisfaction of those we serve. We are proud of the strong, longterm relationships we have nurtured with the community, shaping neighbourhoods through our sales, lettings and management work. We look forward to continuing to support the SouthWest London and Surrey communities with integrity, expertise and personal care.
We focus on listening carefully, following up promptly, and maintaining regular contact throughout the process, which our clients say makes the experience less stressful. We maintain full transparency in our fees, publishing detailed landlord and tenant fee schedules so that no hidden costs arise. We have earned a 4.9 rating from over 120 reviews, a testament to the trust and satisfaction of those we serve. We are proud of the strong, longterm relationships we have nurtured with the community, shaping neighbourhoods through our sales, lettings and management work. We look forward to continuing to support the SouthWest London and Surrey communities with integrity, expertise and personal care.
Highlights and features
- We have 21 years of local property expertise.
- We are an allfemale team with 21 years together.
- We pass all professional lettings and property management exams.
- We offer free, nopressure valuations.
- We maintain continuous relationships, avoiding staff turnover.
Services
Sales
Our Sales service ensures that each home sale is handled with precision and care, guiding clients through every step of the process. We leverage deep local knowledge of SouthWest London and Surrey to secure competitive offers and achieve timely settlements. Clients benefit from transparent communication, bespoke marketing plans, and a dedicated team that prioritises their financial goals.
Lettings
Our Lettings service provides landlords with professional property management, from tenant sourcing to rent collection, ensuring a seamless experience. We conduct thorough background checks, set competitive rent levels, and maintain properties to the highest standards, protecting landlords investments. Tenants receive prompt support, clear communication, and a welcoming environment, fostering longterm tenancy and reduced vacancy rates.
Reviews (6)
Carolyn Barker
Feb 24, 2022
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Sam manages rental properties with the perfect blend of professionalism, efficiency and an empathetic understanding of both the needs of the tenant and of the landlord. Her attention to detail and smooth administration is truly remarkable. And she's a lovely person!
Reg Balmer
Feb 20, 2022
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I have used the services of Village Properties for many years now in connection with my rental properties. Sam and her excellent team have always provided a thoroughly professional, helpful and friendly service to find high quality and reliable tenants. I can highly recommend them to anyone wanting an excellent service with that personal touch.
Lisa O'Donoghue
Feb 12, 2022
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I feel very lucky to have found this gem of a letting agent, their professionalism and customer service is second to none. They are always on hand and clearly take pride in the service they offer, I have never been left waiting for a response, it is almost immediate. I highly recommend Village Properties, Sam, Anna and Jo.
Richard Storer
Jan 09, 2022
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Gold Winners For The British Property Awards! The ladies from Village Properties have done it again! Well done everyone and, it has to be said, the award is richly deserved; I have been dealing with them now for several years and have found them to be nothing but knowledgeable, professional and extremely helpful. A good moment for me to say a big 'thank you!'
Ned Kelly
Jan 08, 2022
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Sam, Jo and Anna have provided us with a first class service. Professional, attention to detail and prompt communication. The balance between residential landlords and tenants can be a fine balance and the team handles it with a light touch. Good to see recognition via their deserved 2022 BPA Award.
Andy R.
Jan 06, 2022
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We are long-standing clients and couldn't be happier with the service provide by the Village Properties team. They manage and market our properties with the best interests of the tenants and landlord taken into consideration at every step. A stress free arrangement for us, highly recommended.
