Business Details
36 Years
experience
Your Trusted Partner for Real Estate Solutions in Chatham & Maidstone
Established in Chatham over three decades ago, Kent Residential has grown into a trusted name in property sales and lettings. Our merger with Seekers in 2023, another esteemed Maidstone-based agency, strengthened our commitment to delivering personalized service rooted in family values. We prioritize honesty and trust, ensuring clients feel comfortable discussing their property needs without formal appointments. Our locally based team, many of whom hold ARLA qualifications, combines modern technology with traditional relationship-building to meet client requirements.Properties are showcased on leading portals like Rightmove and Zoopla, alongside targeted social media campaigns. With offices in Chatham and Maidstone, we serve clients across Kent, valuing feedback to maintain our high standards reflected in numerous five-star reviews.
Services
Property Sales
Lettings
Property Management
Mortgage Advice
Valuation Services
Details
- Year established: 1990
Highlights and features
- We have over 30 years of combined experience in Kent's property market.
- Our team includes ARLA-qualified professionals committed to industry standards.
- We utilize modern technology while maintaining personalized client relationships.
- Our five-star reviews reflect consistent client satisfaction and trust.
- Local offices in Chatham and Maidstone ensure tailored regional expertise.
Associations and certifications
- ARLA Property Ombudsman
What people say
Efficient and professional
Fantastic service from Gemma
Knowledgeable local team
Seamless property transactions
Dedicated and supportive staff
Services
Property Sales
We specialize in residential property sales across Kent, leveraging local market insights and extensive marketing networks. Our team provides tailored valuation advice, professional photography, and negotiation expertise to secure optimal sale prices. With offices in Chatham and Maidstone, we serve sellers throughout Medway and surrounding areas.
Lettings
Our lettings service connects landlords with quality tenants through comprehensive property marketing and rigorous applicant vetting. We offer rental valuations, tenancy agreements, and ongoing management support. Local knowledge ensures properties in Chatham, Maidstone, and Medway achieve competitive rental yields.
Property Management
We provide full-cycle property management, including maintenance coordination, rent collection, and compliance oversight. Our dedicated team ensures landlords receive regular updates and tenants benefit from prompt issue resolution. Services cover both short- and long-term tenancies across Kent.
Valuation Services
Accurate property valuations combine market analysis with local expertise to determine realistic sale or rental prices. Our qualified team conducts thorough assessments considering location, condition, and market trends, ensuring clients make informed decisions in Chatham, Maidstone, and Medway markets.
Mortgage Advice
We connect buyers with mortgage solutions through partnerships with trusted lenders. Our advisors explain options for first-time buyers, remortgaging, or investment properties, ensuring clear guidance on affordability and application processes specific to Kent's property market.
People
Claire Harvey
Director
With over 25 years in real estate, Claire leads Kent Residential's strategic direction, leveraging deep industry knowledge to maintain service excellence and drive innovation in property solutions.
Zoe Hadley
Assistant Branch Manager Medway
Zoe manages Medway operations with 12 years' experience, ensuring client needs are met through personalized service and market expertise, supported by her extensive property industry background.
Hayley Burgess
Branch Manager Maidstone
Hayley oversees Maidstone branch operations, combining leadership skills with property market insights to deliver efficient service and support team performance across sales and lettings.
Gemma Porter
Tenancy Manager
Gemma manages rental portfolios with seven years' experience, ensuring smooth landlord-tenant relations through proactive communication and adherence to compliance standards in property management.
Molly Lee
Lettings Consultant
Molly supports lettings in Medway, applying two years' industry experience and local knowledge to match tenants with suitable properties while maintaining high client service standards.
Questions
What areas do you cover for property sales and lettings?
We operate across Chatham, Maidstone, Medway, and surrounding Kent areas, with local expertise in market trends and property values.
How can I get an accurate valuation for my property?
Contact us for a free valuation, where our qualified team will assess your property's condition, location, and market demand to provide a realistic price range.
What support do landlords receive with tenancy management?
We offer rent collection, maintenance coordination, compliance checks, and regular updates to ensure hassle-free property management for landlords.
Are your staff qualified in property services?
Yes, many team members hold ARLA qualifications, ensuring professional standards in sales, lettings, and property management practices.
How do you market properties for sale or rent?
Properties are advertised on Rightmove, Zoopla, OnTheMarket, and social media platforms, alongside professional photography and targeted local campaigns.
Can first-time buyers get assistance with mortgage arrangements?
Yes, we connect buyers with trusted mortgage advisors to explore financing options, ensuring clear guidance on affordability and application processes.
Reviews (7)
Robert Lewer
Jan 04, 2022
Report
As a landlord, I have been using KRL for over 30 years. While always operating on a friendly basis, they have managed to cope well with all kinds of problems that have arisen during this time. Full marks to Stephen and his team.
Philip Corr
Oct 15, 2021
Report
Kent Residential has managed my property for nearly 4 years, and have been excellent. They are very professional and one can simply forget about it and leave it in their capable hands. My tenants sometimes fails to pay but she has always been brough back on track by Stephen and his team. Gas certificate has always been on time, and any repairs are done quickly and cheaply. Accounts for tax purposes are alway provided upon request and quickly. Not sure how they could be any better, to be honest - and if they were not this good I would be the first to tell the world. Keep up the good work!
D. Sheehan
Aug 05, 2021
Report
"I have used Kent Residential Lettings for 25 years, initially as a tenant and then as a landlord. Their professionalism and experience is second to none and they also provide the personal touch of a family run company. I thoroughly recommend their services to landlords and tenants alike"
Martyn
Jul 18, 2021
Report
Critical: Professionalism, Quality, Responsiveness, Value all landlords, i wouldnt bother paying 15% for a bad service.,g as checks lapsed, inaccurate property inspection reports, and every effort made so landlords dont claim for damage out of deposit.many other estate agents more proffessional and cheaper. Only interested in the money they make out of your property.give them a wide berth
Nikolay Evtov
Oct 31, 2019
Report
Highly recommend. Absolutely brilliant, efficient and helpful. I was renting a house from them for 8 months. From the application form to the check out nothing was too much trouble for them. I have been dealing with another estate agents in the past, but Kent Residential will be my choice if i ever need property again.
John Dallman
Jul 22, 2019
Report
Myself and my partner previously rented a 1 bedroom flat with KRL, Dot was fantastic both at showing us around and also any maintenance issues, she also done our check out where we got 100% of our deposit back! Unfortunately we moved out the area so no longer with KRL! EDIT* Also the fees are straight forward, unlike other estate agents, no hidden cost or check out fees at the end of the tenancy. John and Mike
Jade Wells
Apr 15, 2019
Report
Absolutely fantastic lettings agency! Rented a flat from Kent Residential Lettings over the last six years. And they were a very stress free six years! Any problems I had with the flat they would always sort things out ASAP. Very professional and friendly members of staff including the contractors they use! I 100% recommend!
