Business Details
32 Years
experience
Your Trusted Harrogate Estate Agents
FSS Property is a Harrogate-based estate agency with over 30 years of combined expertise, offering comprehensive property services across Yorkshire. Established in 1994 by founding partners Jim Feather, Charles Smailes, and Peter Scales, the business is now led by Simon Croft, Richard Smailes, and Daniel Brumfitt. Our team of professionally qualified staff delivers sales, lettings, commercial property management, auctions, and surveying services with a commitment to innovation and client-focused solutions. We hold accreditations from leading industry bodies including The Property Ombudsman, The Tenancy Deposit Scheme, and the National Association of Estate Agents.Our approach combines local market knowledge with a national reputation for integrity, supported by a track record of successful transactions and consistently positive client feedback. With one of the largest teams in the district, we provide tailored support for residential and commercial clients, backed by advanced marketing strategies and transparent communication throughout every transaction process.
Services
Residential Sales
Property Lettings
Commercial Property
Property Auctions
Property Surveys
Details
- Year established: 1994
Highlights and features
- We offer 30 years of combined property expertise
- Our team includes professionally qualified surveyors and negotiators
- We implement a creative marketing approach for property sales
- We provide transparent communication throughout transactions
- Our staff maintain industry accreditations for professional standards
Associations and certifications
- The Property Ombudsman
- The Tenancy Deposit Scheme
- National Association of Estate Agents
- Association of Residential Lettings Agents
- National Association of Valuers & Auctioneers
What people say
Professional service
Efficient transactions
Knowledgeable staff
Excellent communication
Skilled negotiators
Services
Residential Sales
Our residential sales service combines local market expertise with innovative marketing strategies to maximise property value. With a dedicated team of experienced negotiators, we provide accurate valuations, professional photography, and targeted advertising campaigns. Clients benefit from regular transaction updates and skilled negotiation to achieve optimal sale prices, supported by our comprehensive knowledge of Yorkshire's property market and legal requirements.
Property Lettings
We offer complete lettings solutions for residential and commercial properties, including tenant sourcing, referencing, and ongoing management. Our services ensure compliance with current regulations while maintaining landlord interests. The team provides regular property inspections, rent collection, and maintenance coordination, supported by our extensive local knowledge and commitment to matching properties with suitable tenants efficiently.
Commercial Property
Our commercial property division specialises in sales, lettings, and valuations for business premises across Yorkshire. With dedicated experts understanding commercial market dynamics, we offer tailored marketing strategies, lease negotiation support, and property management services. Clients benefit from our extensive network and ability to match commercial requirements with appropriate properties while ensuring regulatory compliance throughout transactions.
Property Auctions
We conduct regular property auctions featuring residential and commercial lots, providing an alternative sales channel with transparent pricing. Our auction process includes professional valuations, legal pack preparation, and marketing to attract qualified buyers. The service offers sellers a time-efficient sales method while maintaining competitive bidding environments to achieve market-driven outcomes for various property types.
Property Surveys
Our RICS-accredited surveyors provide detailed property assessments for residential and commercial clients. Services include condition reports, valuation surveys, and auction-specific evaluations. We deliver accurate market valuations based on comprehensive analysis while identifying potential issues that may affect property value, supported by our team's extensive experience and commitment to professional standards.
People
Simon Croft
Partner
With over 25 years in property services, Simon leads FSS Property's strategic direction while maintaining hands-on client involvement. His expertise in residential transactions and market analysis ensures clients receive informed guidance throughout sales processes.
Richard Smailes
Partner
As a partner and auction specialist, Richard brings extensive experience in property valuations and commercial transactions. He oversees auction operations and contributes to strategic decision-making, combining technical knowledge with client-focused service delivery.
Daniel Brumfitt
Partner
Daniel manages the commercial property division, leveraging his 20+ years of industry experience to deliver tailored solutions for business clients. His focus on building long-term relationships supports successful property acquisitions and disposals across Yorkshire.
Kerry Grant
Sales Negotiator
Specialising in residential sales, Kerry has earned multiple client commendations for her attentive service and market knowledge. Her approach combines professional expertise with personalised support to guide clients through property transactions efficiently.
Erica Johnson
Lettings Manager
With 15 years in property management, Erica oversees residential lettings operations. Her team ensures compliance with regulations while maintaining positive relationships between landlords and tenants through proactive communication and problem-solving.
Questions
What property services do you offer in Yorkshire?
We provide residential and commercial sales, lettings, property auctions, and surveying services across Yorkshire with professional expertise and local market knowledge.
How does your property valuation process work?
Our valuations combine market analysis with property-specific assessments to provide accurate, evidence-based pricing recommendations tailored to current market conditions.
What makes your auction service different?
We offer regular property auctions with comprehensive marketing, legal preparation, and bidding support to ensure transparent, efficient sales for residential and commercial properties.
How do you handle property maintenance issues?
Our dedicated maintenance team responds promptly to repair requests while maintaining clear communication with landlords and tenants throughout resolution processes.
What accreditations do you hold?
We maintain memberships with The Property Ombudsman, The Tenancy Deposit Scheme, National Association of Estate Agents, and other leading industry regulatory bodies.
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Reviews (7)
Josh Ibbotson
Apr 22, 2022
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In terms of renting with FSS, they have been quick to sort out the initial contract to get me in, and have helped me with all queries thus far about the property! Can't fault them.
Harriet Buchanan
Feb 09, 2022
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I used FSS Property to get a survey for my first home. Gaynor was really friendly and helpful and provided a full explanation of the benefits of a survey as well as making a recommendation based on the age and type of house I was buying. Gaynor kept me updated on the progress of the report and was really quick to respond to any questions. The report was really detailed and well written and noted a number of things I hadn't even considered.
Vicki Linthwaite
Feb 07, 2022
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We got our building survey done with FSS and I couldn't be happier. The service was very quick and the contact throughout was very punctual. The information received makes me feel very informed about our house buying decision. Highly recommend
Ryan
Nov 06, 2021
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Great professional service. All the team are friendly and helpful. Would definitely recommend. Thanks for helping us with our move.
Tim Fawcett
Feb 28, 2021
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An excellent and very friendly service, despite the COVID restrictions everything as managed very quickly and we were kept informed on every step. Great staff and very friendly Since moving in we had one minor issue and this was attended to within 24 hours These are the best letting agency i have ever dealt with, would strongly recommend them
Chris Lumley
Feb 11, 2021
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At the end of a tenancy and after checkout, my deposit (held by FSS) was to be returned in full. 18 months later I have not received a penny from FSS. Initially, FSS claimed they were not responsible for holding the deposit. After I challenged that, they eventually admitted that it was their responsibility and moreover that they were required to handle my deposit in line with the Tenancy Deposit Scheme (TDS).
They have singularly failed to do that. I gave them my bank account details for repayment, which they ignored. And if that wasn't bad enough, after 16 months of silence, FSS have now made a claim that they gave my money to my estranged partner. Who incidentally, paid for nothing during the course of the tenancy and certainly didn't pay the deposit. I have had to resort to the Small Claims Court to get my money back. Atrocious Agent and Unprofessional
They have singularly failed to do that. I gave them my bank account details for repayment, which they ignored. And if that wasn't bad enough, after 16 months of silence, FSS have now made a claim that they gave my money to my estranged partner. Who incidentally, paid for nothing during the course of the tenancy and certainly didn't pay the deposit. I have had to resort to the Small Claims Court to get my money back. Atrocious Agent and Unprofessional
Nicholas Scott
Dec 16, 2020
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You typically only have to engage a professional to do something that you can't (or maybe don't want to) do yourself. So it's helpful when the professional takes time to explain what underpins his thoughts and influences his opinion. For a reasonable fee, I had the benefit of Richard's many years of experience in the local property market applied to a question of property valuation. Whilst it may not have been the answer I expected, I am confident in his judgment. I would certainly seek out his opinion on similar matters.
