Bristol Lettings, With a Conscience
As a team with over 60 years combined experience as Bristol letting agents, weve been there and done it. And, trust us, it can be wild out thereThere are two key parties in successfully letting a property a landlord and a tenant. Our core value and strength is building strong, trusting, relationships with both. People always come first.
Were experts in our field. We know what were doing, and we do it well.
We offer services across all aspects of residential lettings, from identifying and marketing great homes, to rent collection and full property management.
Served areas
- Bristol and surrounding areas
Business details
- Year established: 2020
- Employees: 10
- Licensed
- Insured
Highlights and features
- Friendly, ethical letting agency serving Bristol landlords and tenants
- Over a decade of Bristol lettings market experience
- Award finalist with strong local and national recognition
- Personal, professional service for landlords and tenants alike
- Strong student and residential lettings market expertise
Payment methods
- Mobile payments
- Bank transfers
Services
Entrusting your property to a managing agent is a major decision, and we recognise the responsibility that brings. We approach property management with professionalism, diligence and complete end-to-end support for both landlord and tenancy matters. After carefully selecting the right tenant for your property, you can step back with confidence. We ensure full compliance with legislation and remain consistently available whenever you require assistance.
Our Let Only Plan is built on the principle that the right tenant is essential to a successful tenancy. We dedicate time and expertise to matching suitable applicants to each property. We keep landlords informed of legislative responsibilities while striving to secure strong investment returns. We also prioritise a smooth start for tenants. Ongoing support remains available beyond move-in.
We outline our tenant fees with full transparency to reflect the shared responsibilities between landlord and tenant. A holding deposit equal to one weeks rent secures a property, while security deposits are set at five or six weeks rent depending on annual rent levels. Interest may apply to late rent, and charges cover lost keys, contract variations, changes of sharer, and early termination requests.
People
Reviews (26)
Kyunyeop Kwon
Nov 29, 2025
Amit Bhutani
Nov 26, 2025
Erin Brady
Oct 25, 2025
Ryan Mears
Oct 23, 2025
Sandra Barker
Oct 19, 2025
R. Lalkimi
Oct 15, 2025
Orlando Harding
Sep 29, 2025
Jack Watkins
Sep 27, 2025
I had a great experience with Balloon. Megan was fantastic during the viewing friendly, informative, and made everything clear. On move-in day, Beth was super helpful and made the whole process really smooth. We applied for the property really close to the move in date and were lucky to have everyone make the application smooth despite the rushed timeline. Everyone involved was professional, approachable, and made me feel well looked after. Id definitely recommend Balloon!
Tanya Mushi
Sep 25, 2025
Reyna Amir
Sep 02, 2025
Sophia Robbins
Sep 01, 2025
We had such a brilliant experience with Beth at Balloon Letting Agent! From start to finish, she made the whole process so easy and stress-free. She took the time to explain everything clearly, answered all of our questions quickly, and was always so friendly and helpful. Her efficiency and support made moving into our new property an absolute breeze, and we couldnt be happier with the service. Thank you so much, Beth, for going above and beyond we Are very greatful for your help into moving to our first Bristol student property!!
Anna Benton
Aug 19, 2025
John Emma
Aug 19, 2025
Jen Jeffries
Aug 16, 2025
Balloon have been amazing with our move-in, tenancy sign-ups and everything in between! Megan and Lucy have been absolute stars always so quick to answer every question and calm us down whenever we panicked. They reassured us and sorted everything so smoothly. Were so glad we went with Balloon couldnt have been luckier!
Joshua Samara Jxshs
Jul 28, 2025
Natalya Pulver
Jul 03, 2025
Balloon Letting have been excellent in helping us to find a flat to rent in Bristol. Bethany, in particular, was super helpful every step of the way and was happy to answer all the questions we had, and quickly too. She really went above and beyond to help make this move as easy and as seamless as possible for us. We have really appreciated it.
All in all, a great company that care about their customers! Thanks everyone.
All in all, a great company that care about their customers! Thanks everyone.
Charlotte McIntyre
Jun 08, 2025
As a landlord letting out our home, it's still early days in the tenancy but we've had an incredible experience so far with Balloon, who have really gone above and beyond consistently! Gerald was great when undertaking viewings and was very communicative and answered any questions. Then Lucy was absolutely brilliant, and I really felt like the team were working with us as landlords rather than against us. I cannot thank Lucy and now Kieran who is managing the property enough for making us feel like our house is in good hands. Kieran in particular went out of his way to help us with an unexpected issue, which is definitely above the job description! I have no doubt that the property will be handled well and we are all working together to make sure the tenants settle in well which is unheard of with most managing agents. I can also confirm that any services they procure are always similar, if not cheaper, than if I source myself! I can't thank the team enough so far and am looking forward to working with them for the duration of the letting.
Bryan Legg
Jun 03, 2025
I had been trying to let my flat for 7 weeks with a different company (The Letting Game), and I was fed up with the lack of communication and poor service.
So, I switched to Balloon Letting Co. and from day one Ben and his team were amazing! The difference in service between Balloon Letting Co. and The Letting Game was night and day!!
From the day I first met Ben at the flat until we had a serious offer and a holding deposit was in total 5 working days!
Please dont make the same mistake I did at the start by going with a company (The Letting Game) that didnt have the capacity to give me a good level of service (it cost me thousands in lost earnings!).
Go with Balloon Letting Co. you will not regret it!
So, I switched to Balloon Letting Co. and from day one Ben and his team were amazing! The difference in service between Balloon Letting Co. and The Letting Game was night and day!!
From the day I first met Ben at the flat until we had a serious offer and a holding deposit was in total 5 working days!
Please dont make the same mistake I did at the start by going with a company (The Letting Game) that didnt have the capacity to give me a good level of service (it cost me thousands in lost earnings!).
Go with Balloon Letting Co. you will not regret it!
Deborah Smith
Jun 03, 2025
What a refreshing change to be able to communicate with a real human rather than deal with automated responses to my queries! Great communication! Lucy was very helpful when I wasnt sure how to access and upload some information for my application. She did some research for me and I was able to complete the task following her advice. She appears to be a real people person and she seems to really care, assisting me with a friendly, sensitive attitude. Five stars indeed!
Isaac Rippin
May 20, 2025
The process from start to finish was very good. They were very accommodating with viewing the property and offered support with any issues we had. Steph was great assisting with the move out process and Sarah was also helpful whilst we had a boiler issue over the Christmas period. Overall brilliant team.
Nubia AwureOG
May 17, 2025
Alec Brothwood
Apr 30, 2025
Gemma Lee
Mar 30, 2025
Have just started my process with Balloon Letting Co and so far the experience has been quick easy and the team have been very responsive. Having direct contact with Lucy who is managing our property directly has been a huge help in looking into things for us. She has offered to help with bills and anything we need which has really helped us go through the stressful process of a move! They are a very personal and friendly team who we hope to stay with for years to come!
Seren Weaver
Mar 29, 2025
I had such a great experience working with Lucy. She was incredibly helpful and supportive, especially when it came to sorting out a guarantor for my upcoming student house. She made the whole process smooth and stress-free, always quick to respond and super friendly throughout. I genuinely appreciate her help andcouldnt have asked for better service. Thank you, Lucy!
Mirela Buzila
Mar 08, 2025
I cannot recommend Ballon Letting highly enough!
From start to finish, they have been attentive to our queries, going above and beyond to assist us. Their communication is excellent, and the service is truly outstanding.
Ben was incredibly patient, always happy to help, and nothing was ever too much trouble for him. He supported us through every challenge with a positive attitude.
Overall, it was a fantastic experience with a professional and friendly team. Thank you so much for everythingyou've made the process seamless, and we will definitely return in the future!
From start to finish, they have been attentive to our queries, going above and beyond to assist us. Their communication is excellent, and the service is truly outstanding.
Ben was incredibly patient, always happy to help, and nothing was ever too much trouble for him. He supported us through every challenge with a positive attitude.
Overall, it was a fantastic experience with a professional and friendly team. Thank you so much for everythingyou've made the process seamless, and we will definitely return in the future!
Jamilah
Feb 08, 2025
Were currently in the process of renting a student property through Balloon Letting Company, and so far, the experience has been great! Megan showed us around the property and answered all our questions, making the viewing process really smooth. We've also had some challenges with changing tenants, but Lucy has been amazingshe's reassured us every step of the way and has been really helpful in sorting everything out. Both Megan and Lucy have been brilliant, and their support has made the process so much easier. Would definitely recommend Balloon Letting Company based on our experience so far!