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Your Trusted Estate Agent in Leicester
Established as a trusted local estate agency in Leicester, we combine the efficiency of online platforms with the personal touch of traditional high street service. Our dedicated team prioritises client needs through transparent practices, meticulous attention to detail, and proactive property marketing strategies. With expertise in sales, lettings, and property management, we deliver tailored solutions for vendors, landlords, buyers, and tenants across Leicester and surrounding areas.

Our commitment to staying current with property legislation ensures clients receive legally compliant and secure services. By eliminating upfront fees and offering flexible valuations, we provide accessible, client-focused real estate support that prioritises long-term relationships over transactional interactions.
Client Money Protection. The Client Money Protection (CMP) Scheme is a compensation scheme run by the National Federation of Property Professionals (NFoPP) which provides compensation to landlords, tenants and other clients should an agent misappropriate
Services
Property Sales Property Lettings Property Management Free Valuations Mortgage Guidance
Served areas
  • Leicester, Leicestershire, East Midlands
Highlights and features
  • We offer free no-obligation valuations with same-day appointments available
  • Our proactive approach secures buyers for properties efficiently
  • No upfront payments required until transaction completion
  • We combine online innovation with traditional high street service values
  • Our team maintains full compliance with property legislation changes
Associations and certifications
  • The Property Ombudsman
  • Client Money Protection
Services
Property Sales
We specialise in selling residential properties through proactive marketing strategies and extensive buyer networks. Our no-upfront-fee model ensures financial accessibility while maintaining professional standards. The team provides regular progress updates and market analysis to achieve optimal sale prices.
Property Lettings
Our lettings service connects landlords with suitable tenants through rigorous referencing processes. We offer flexible management options from basic tenant placement to full property management, ensuring compliance with current rental legislation and tenant protection schemes.
Property Management
We provide comprehensive property management including rent collection, maintenance coordination, and legal compliance. Our tailored solutions help landlords maintain property value while minimising operational burdens through regular property inspections and financial reporting.
Free Valuations
Our valuation service offers accurate property assessments based on current market conditions. Available without obligation, these valuations include comparative market analysis and are conducted by experienced property professionals with local market expertise.
Mortgage Guidance
We assist buyers in securing competitive mortgage products through our market knowledge. Our guidance covers mortgage options, application processes, and eligibility criteria to streamline property purchases while maintaining regulatory compliance.
Questions
What property services do you offer?
We provide property sales, lettings, and management services for residential properties in Leicester and surrounding areas.
How does your valuation process work?
We offer free, no-obligation valuations with same-day appointments available at your convenience.
Are there any upfront fees?
No upfront payments are required - nothing to pay until transaction completion.
Do you offer weekend appointments?
Yes, we provide evening and weekend valuations and viewings to accommodate client schedules.
How do you handle property complaints?
We have a formal complaints procedure with written responses within 15 working days, plus access to independent review through The Property Ombudsman.
Reviews (21)
Devia Badiani
May 25, 2022 Report
I was really very impressed with the service I got from Nina the agent. She was very helpful and very polite. Nina went out of her way to help me. I was very happy with the service that I was given.
Shaheen Memon
Jun 02, 2021 Report
Nina is brilliant! She has a friendly approach and tries really hard to find me the right tenants as quickly as possible. She is thorough with her checks and is always honest with her advice. I would thoroughly recommend.
Shaheen Memon
Jul 14, 2020 Report
Nina is brilliant! She has a friendly approach and tries really hard to find me the right tenants as quickly as possible. She is thorough with her checks and is always honest with her advice. I would thoroughly recommend.
Russell Brown
Mar 06, 2020 Report
I have been trying to reach one of the admins in the Lotus team in Leicester for last 9 days regarding an update with a property I already viewed, provided all required documents for. I only looked for an application result (negative or positive) so I can wait or move on. nothing heard from the person (Nina Chana) who is dealing with the property even though I was told that they were going to call me back with an update.
Matthew R.
Feb 20, 2020 Report
Brilliant service. Feel very comfortable working with them to secure a move in to new home. Very trustworthy!!
Isaac McKenzie
Feb 14, 2020 Report
This has been the worst experience of my life by a long long way. Nina does not reply. No one replies. They have taken all our information done every check, taken a 250 retainer, to message 4 weeks into the process, unfortunately the landlord does not want to accept your offer to rent. This has no explanation have not even had a call, just a credit note for the retainer. Gob smacked, furthermore we chase them once a day, honestly never have I ever, they should be bust.
Sajid Abubaker
Apr 05, 2019 Report
Exceptional service from an independant agency. I have used Haart, Connells in Leicester and they don't come close to the level of service I have received from Lotus Residential. Having a reliable and honest agency for me is crucial as I live 120 miles form Leicester. I would highly recommend Nina and her team if you need a trustworthy agency. Truly a hidden gem.
M. Abbakyari
Dec 30, 2018 Report
I left a review on the 18/01/2018 about my concerns with my property as unsuitable for living -seen in the attached screenshot. Shortly after that Nina contacted me and promised to resolve all my issues by end of the month. I was glad that we were finally making good progress but up till today which is about 6 months now, she was only able to clear the garage. I was hoping they would change the cooker as well because it had no safety device and we had 2 incidences of gas leak.

But for my safety and that of my kids I had to buy a new cooker. However Nina was swift in sending an engineer to remove the old and fit mine. Unfortunately, my issues have not been resolved because the garden has not been sorted. The worst part of it is she doesn't return my calls or reply messages. So, I ended up paying to clear out a bit so we could open the windows without all sorts of insects flying in - as seen in the pictures attached. Anybody willing to rent from this agent should beware because, apparently, they are more interested in letting the property without regard for safety and maintenance.
F. Suleman
Jun 13, 2018 Report
Excellent, professional and personal service from Nina, always very efficient. Dealt with a few high street agencies previously and Lotus residential is spot on with that personal touch and competitive prices.
Bola Ore
Mar 02, 2018 Report
Lotus Residential provide a very professional and transparent service. The manager Nina is quite pleasant to work with and very responsive to the management and care of my properties. I will definitely recommend the company for your letting and estate management needs.
Urvashi Gupta
Jul 25, 2017 Report
Best Property management Company with the best team. Especially Nina is very kind and professional who sticks to her words. I have had many issues with other agents as they never delivered their commitments. I definitely recommend Lotus Residential. You would not need to ring her twice for anything !!
Parladh Bhachu
Feb 08, 2017 Report
Lotus residential have been really good and very helpful in finding university accommodation for my brother in the LE3 area. Nina in particular was very efficient and had a variety of locations which suited our requirements, we were fully informed from the start of our enquiry to completion of the letting agreement. Was a smooth and easy experience dealing with lotus residential. Keep up the good work.
Anita
Jan 29, 2017 Report
Lotus Residential provides excellent customer service since the staff are extremely co-operative & reliable. They listened and understood my situation carefully & offered splendid support & advice. We didn't face any problems in terms of communication as they provided an entrepreneur who remained friendly with us throughout the procedure! Definitely recommended!
Gurkiran Chana
Nov 08, 2016 Report
The team of Lotus Residential has been fantastic at helping me out with my 'perfect home' search. A huge thank you to the company director- Nina for all the advice and support, a gem of a person to work with. They ensure the whole process of property buying and selling runs smoothly. You guys are great at what you do. Emails, phone calls and queries are replied to as soon as possible. I would definitely recommend Lotus Residential to all! Really impressed with the whole process.
Parmjit Singh
Lotus Residential are professional estate and letting agents with up to date knowledge &experience legal & legislators rights. I' m landlord Nina Chana promised me that she can find me a tenant immediately. To my superise she lined up a tenant within 24hrs. I'very been very happy & fully satisfied with their services. What they promised, they delivered. They manage all my propertit's now.

There charges are very reasonable with full transparency (no hidden extras charges). I would highly recommend their servicess to anyone who either wishes to sell or rent the property. I would only say "'You have tried rest, now try best"
Daya Scorpio
Lotus Residential let my property in LE3 overnight even before getting it on the market, whilst keeping me in the loop during every stage. I'm impressed with their professionalism and ability to work around my circumstances making the entire lettings process so smoothly. Thank you to the team at Lotus Residential!
Anita
Lotus Residential provides excellent customer service since the staff are extremely co-operative & reliable. They listened and understood my situation carefully & offered splendid support & advice. We didn't face any problems in terms of communication as they provided an entrepreneur who remained friendly with us throughout the procedure!
Hafsa Ghaswala
Excellent Service! Really good with her words! Went out her way to do everything! Service was brilliant, great price, professional attitude, definitely recommend! Cannot thank her enough made a stressful situation smooth and easy transition.
Gurkiran Chana
The team of Lotus Residential has been fantastic at helping me out with my 'perfect home' search. A huge thank you to the company director- Nina for all the advice and support, a gem of a person to work with. They ensure the whole process of property buying and selling runs smoothly. You guys are great at what you do. Emails, phone calls and queries are replied to as soon as possible. I would definitely recommend Lotus Residential to all! Really impressed with the whole process.
R. Panchal
A highly professional service which I would not hesitate to recommend to anyone. From start to finish Nina has taken care of every aspect of my letting both promptly, effectively and efficiently. She is responsive and goes the extra mile for her clients. RP Evington
Bola Ore
Lotus Residential provide a very professional and transparent service. The manager Nina is quite pleasant to work with and very responsive to the management and care of my properties. I will definitely recommend the company for your letting and estate management needs.