At Osprey, we like to consider ourselves a specialist property agency because we are wholly focussed on the process of selling, renting or managing our clients properties. We have over 60 years combined experience in property management and sales, ensuring Osprey Sales and Lettings delivers an experienced and professional service to you.At Osprey, people are at the heart of what we do, and we are proud of our teams of property professionals. Our staff are experienced, focussed and professional in all aspects of property sales, lettings and management. Our customer service is our core offering and we ensure best advice and best practice is maintained always.
Served areas
- South Yorkshire
Highlights and features
- Unrivalled service quality and expertise at competitive prices.
Associations and certifications
- Property Ombusman Lettings and Sales
Payment methods
- Cash
- Debit cards
- Credit cards
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Services
At Osprey, we like to consider ourselves a specialist property agency because we are wholly focused on the process of selling, renting or managing our clients' properties. We have over 60 years combined experience in property management and sales, ensuring Osprey Property delivers an experienced and professional service to you.
Selling a property is one of the most important, and often emotional transactions you may have to deal with in your life. Even if the property you're selling is a second home or investment property the process can be fraught with complications, frustrating jargon and confusing requests from local councils and solicitors.
We are specialists in managing property and have 60 years combined experience in the residential property market. We offer a range of services to maximise the rental returns you receive from your investment property. Osprey works with individual landlords, high net worth clients and institutions; in each case we try to combine value for money with a high level of service.
Osprey manages a wide range of properties from one bedroom flats to luxury country homes and in each case we pride ourselves on offering a professional, informative and friendly approach to our tenants. Our property managers are available to answer any questions you have regarding renting a property from Osprey and their knowledge of the local area and the rental market is invaluable.
The UK residential property market is widely viewed as a robust, stable and attractive asset class. In times of general market turbulence & uncertainty many investors are entering or expanding in the buy to let market, and overseas investors are more frequently seeing UK property as not only a good foothold in UK real estate, but one that is well insulated against the fluctuations and erratic natures of other markets and commodities.
Reviews (21)
Harriett Arnold
Jun 04, 2025
To be honest I never looked at reviews before renting through this company but obviously now I've read them I can see what has happened to us isn't anything new.
Communication is really bad, from reporting a fault or a change of circumstances they are very cold in response and have no empathy. They do phone calls a lot which I believe is so they can keep things off of paper to avoid any back fires.
This company has had 24 thousand pounds from us including a 2.7k deposit. Initially they couldn't rent the property out because it was very expensive for what it is. No driveway, no garage, and it's close to Oakham but not quite so I think that pushed the price up. It was on for rent for around 5 months before they put it up for sale as the landlady was desperate to get it shifted. We approached and offered somewhat less than advertised, 300 less to be specific but there was so many decorative issues that we said we would pay to tidy this up. We have several invoices which total around 3000 in costs to ourselves which we have no problem in accepting, we have lived in the house for 12 months and rent has always been paid. Our contract was originally for 12 months and the property was advertised as a minimum of 12 months and long term preferred. After a change in mobility for my daughter we cannot manage with her wheelchair and all the steps. We've also found the village to not be as peaceful and parking has been a problem. There are a multitude of issues that came to light over the last month such as leaking showers and bath into the kitchen below, door handle on the French doors fell off and is now lockable, steps and walls crumbling in the back garden making it really unsafe for little children, and no extractor fans in bathrooms causing damp smells. There is a cctv system here that never worked and is now bleeping constantly and we've no idea what to do with it as it's wired in and we've approached the agents and the landlady in a very nice manner to be created with being blocked by the landlady under agent instruction, and then the agents have refused our leaving early (13 months) because last minute the contract was changed to 2 years - foolishly on my own request as I had to pay a plasterer and electrician and plumber to fix so many problems that I was concerned I'd loose so much money if they decided to kick us out after 12 months. I had thought with how much we had spent and how little we had bothered them when smaller problems arise, that they'd of dealt with us fairly. Charlotte namely has had quite an attitude recently which has come as shock as she was quite wonderful at first, very relaxed but I actually feel now looking back, it was an incentive to get us to take on a house that she was struggling to shift. We've emailed so many times and asked for some help towards a payment for an oil tank repair which was not ours to pay but we had to get it done and as I used the plumber the landlady had sent me the number for I didn't think that would be an issue to go halves - they have agreed to let us leave the property to find a more suitable one level building so my daughter can navigate the house but only at a cost of 500+vat which I just am a bit flabbergasted by. It feels like a real cheek to ask considering, I've rented for years but now I am very concerned that as a possible tenant of this agent you should be more cautious. They're not a huge company, and I do think that's maybe why things are not streamlined and I knew the previous owner of the brand and she was working with them to try and help with the handover. So this is no reflection onto what she created but on the company who have taken over...
I really do not recommend and we are terrified that we will also loose deposit as per other reviews and so we are writing to the property ombudsman and propertymark to make sure they're doing things properly as it feels very corrupt currently.
Be warned. As the new rules come into play I feel this company will really notice because I imagine a lot of tenants are feeling ignored and treated with zero empathy.
We do hope that their own children never face the issues we have faced and that the same treatment doesn't happen to them. They are asking for signatures to confirm we will pay this huge fee before they will advertise the house and we have given our written notice and told them we would help accommodate viewings but we really won't be helping now.
It seems they have their own rules and I would say this is a corrupt agency and to avoid at all costs.
Communication is really bad, from reporting a fault or a change of circumstances they are very cold in response and have no empathy. They do phone calls a lot which I believe is so they can keep things off of paper to avoid any back fires.
This company has had 24 thousand pounds from us including a 2.7k deposit. Initially they couldn't rent the property out because it was very expensive for what it is. No driveway, no garage, and it's close to Oakham but not quite so I think that pushed the price up. It was on for rent for around 5 months before they put it up for sale as the landlady was desperate to get it shifted. We approached and offered somewhat less than advertised, 300 less to be specific but there was so many decorative issues that we said we would pay to tidy this up. We have several invoices which total around 3000 in costs to ourselves which we have no problem in accepting, we have lived in the house for 12 months and rent has always been paid. Our contract was originally for 12 months and the property was advertised as a minimum of 12 months and long term preferred. After a change in mobility for my daughter we cannot manage with her wheelchair and all the steps. We've also found the village to not be as peaceful and parking has been a problem. There are a multitude of issues that came to light over the last month such as leaking showers and bath into the kitchen below, door handle on the French doors fell off and is now lockable, steps and walls crumbling in the back garden making it really unsafe for little children, and no extractor fans in bathrooms causing damp smells. There is a cctv system here that never worked and is now bleeping constantly and we've no idea what to do with it as it's wired in and we've approached the agents and the landlady in a very nice manner to be created with being blocked by the landlady under agent instruction, and then the agents have refused our leaving early (13 months) because last minute the contract was changed to 2 years - foolishly on my own request as I had to pay a plasterer and electrician and plumber to fix so many problems that I was concerned I'd loose so much money if they decided to kick us out after 12 months. I had thought with how much we had spent and how little we had bothered them when smaller problems arise, that they'd of dealt with us fairly. Charlotte namely has had quite an attitude recently which has come as shock as she was quite wonderful at first, very relaxed but I actually feel now looking back, it was an incentive to get us to take on a house that she was struggling to shift. We've emailed so many times and asked for some help towards a payment for an oil tank repair which was not ours to pay but we had to get it done and as I used the plumber the landlady had sent me the number for I didn't think that would be an issue to go halves - they have agreed to let us leave the property to find a more suitable one level building so my daughter can navigate the house but only at a cost of 500+vat which I just am a bit flabbergasted by. It feels like a real cheek to ask considering, I've rented for years but now I am very concerned that as a possible tenant of this agent you should be more cautious. They're not a huge company, and I do think that's maybe why things are not streamlined and I knew the previous owner of the brand and she was working with them to try and help with the handover. So this is no reflection onto what she created but on the company who have taken over...
I really do not recommend and we are terrified that we will also loose deposit as per other reviews and so we are writing to the property ombudsman and propertymark to make sure they're doing things properly as it feels very corrupt currently.
Be warned. As the new rules come into play I feel this company will really notice because I imagine a lot of tenants are feeling ignored and treated with zero empathy.
We do hope that their own children never face the issues we have faced and that the same treatment doesn't happen to them. They are asking for signatures to confirm we will pay this huge fee before they will advertise the house and we have given our written notice and told them we would help accommodate viewings but we really won't be helping now.
It seems they have their own rules and I would say this is a corrupt agency and to avoid at all costs.
Neil Reed
May 13, 2022
George Bee
Mar 24, 2022
Rude and extremely unprofessional telephone manner. The agent who I spoke didn't like my questions and impertinently stated he was busy ("what's the reason for your call, I am busy"). Then when I said I'm busy myself his response was: "you don't sound busy". Think twice if you'd like to do business with such arrogant individuals.
Property Sourcing
Mar 23, 2022
Tejinder Rai
Feb 13, 2022
The Osprey team are awesome! This is the perfect team who can assist you with both your purchase and sale. Highly recommended! As well as handling the sale of our home, Osprey also helped us find the property we recently moved into. Jamie, Vicky, Maria, including the letting team assisted us from start to finish and they are all extremely professional and courteous. We were kept up to date on progress, provided brilliant advice and Osprey thoroughly assisted us through the whole process. A Big thank you!
Ben Powis
Nov 23, 2021
A delight to deal with! The Osprey team were fantastic in helping us secure our ideal property. From the initial home search, to helping negotiate and throughout the sales progression; Vicky, Maria and Jamie were on hand to ensure everything ran smoothly and efficiently right to completion. Now we're in and settled, I'm glad that I asked Osprey to help. Highly recommended.
Callum Marsh
Nov 19, 2021
This is a very good place to go through if you are looking to rent We have been with them over and year now and we have had no problems Everyone in the office we have spoken to is really nice. If you ever have a problem then they are quite quick to sort it out and if you are struggling with anything they are very understanding I would recommend osprey lettings to anyone and if you get Chloe managing you then you will have no problems She very friendly but very professional at the same time
Jenny Perkins
Oct 05, 2021
We are so glad that we used Osprey and are very happy with the service we received - Maria and Vicky were fabulous and managed the sale and buying process brilliantly! They kept us informed the whole way through and chased other parties to ensure we completed when we needed to. Would not hesitate to recommend to others.
Ben Jam In M.
Aug 31, 2021
What Can I say? Well, I can start with a HUGE thank you to Chloe - she has been amazing with the entire process and Osprey in general have been so helpful and responsive! I look forward to moving into my new hone very soon! Chloe has been patient, responsive and is a true asset to the Osprey team! I have dealt with a number of letting agents recently in the hope of finding my new home back in Peterborough and the entire process has been stress free, hassle free and I really can't thank them enough! Highly recommended and I am one happy new tenant! :-
Joe Hanlon
Aug 30, 2021
K. B.
May 15, 2021
Excellent service from Osprey Property Oakham. Jamie was proactive in getting the ball rolling and for contacting me back in February to see if I was ready to sell. Already having a possible buyer in mind it reassured me that this was the right time to sell and with the right agent. When it went live, the process was so quick and had my first viewing (and offer) within hours! Vicky, gave me weekly updates both with my sale and purchase.
I always found her very professional, efficient and friendly - valuable qualities in helping me feel reassured in the whole process which can be quite daunting at times. Overall an excellent service from the outset to completion. I would highly recommend osprey Property; thank you.
I always found her very professional, efficient and friendly - valuable qualities in helping me feel reassured in the whole process which can be quite daunting at times. Overall an excellent service from the outset to completion. I would highly recommend osprey Property; thank you.
Edwina Norton
Oct 06, 2020
Exceeded excellence when we decided to rent with Osprey. Received attentive and prompt service from both Chloe and Amanda. All referencing and tenancy agreements proceeded smoothly and efficiently, enabling us to move in to our rental property without delay. Highly recommend Osprey for their superb service and responsiveness
Charlotte L.
Sep 06, 2020
Thank you Osprey for a positive experience renting in Oakham. They have been professional, friendly and responsive whenever we've needed help with anything. We recently moved out of a property and Amanda ensured that this was as smooth as possible, which made a world of difference. I would definitely recommend Osprey to anyone looking to rent in Oakham. Thanks again team.
John Saville
Jul 14, 2020
Can not rate the team at Osprey highly enough. Had a offer for full asking price on our house in under 48hrs. This all happened Just before the start of Lockdown. Everything kept in place through them trying times of selling a house in Lockdown. The team provided us with all information needed and were extremely helpful. We even used them with the purchase of our new house. Excellent service and will use them again. Great local knowledge of Rutland.
Nigel Norton
Jun 12, 2020
To Amanda, Alice. Chloe and the rest of the team at Ospreys. Just want to record my gratitude to you all at this time of year. I have been with Osprey lettings for over 20 years now and have received the most wonderful level of service possible. Pleasant, polite hard working and efficient, I cannot praise you highly enough. You've looked after me and my property as if it were your own, new tenants always quickly found and repairs noted and carried out by local craftsmen, - many a time I would have been lost without you. So a big thank you to all of you and I wish you a peaceful Xmas and Happy New Year, you deserve it! Nigel Norton.
Henry George
Chloe Spencer
Viva Fusions
We have used Osprey Lettings for two years now. They are extremely efficient with great attention to details. They handle everything from letting the property, check in inventories and check out inventories, tenancy agreements in fact everything.We do not need to worry about anything as we know it will all be handled with their usual expertise.
Huw Parry
Following a review of all Estate Agents covering the Oakham area we selected Osprey Sales and Lettings to act as our agents in the sale of my parent's house. This selection was based on their detailed evidence based pricing alongside an appropriately professional approach. The property sold relatively quickly and we were kept up to date as the sales progressed through to completion.
I am based over 150 miles away in North Wales, therefore having confidence in the competence of the selected agents was imperative to us. I would therefore not hesitate to recommend Osprey Sales and Lettings to act as agents was others
I am based over 150 miles away in North Wales, therefore having confidence in the competence of the selected agents was imperative to us. I would therefore not hesitate to recommend Osprey Sales and Lettings to act as agents was others
Rachel Young
Sue Edwards