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Business Details
17 Years
experience
Your Trusted Real Estate Partner in Hampshire
Charters Estate Agents has been delivering exceptional property services since 2009, combining local expertise with a commitment to innovation. Our team of award-winning professionals specialises in residential and commercial property sales, lettings, and management across Hampshire and Surrey. With over 50 industry accolades and 3,000+ five-star reviews, we maintain market-leading standards through transparent advice and tailored solutions.

Our proprietary Propertycloud platform streamlines property management while our deep understanding of regional markets ensures optimal outcomes for clients. Recognised for both professional excellence and customer satisfaction, we continue to set benchmarks in the real estate sector.
Services
Property Sales Property Management Lettings Services New Homes Sales Land Acquisition
Served areas
  • Winchester
Details
  • Year established: 2009
Highlights and features
  • Award-winning property experts with 15+ years' local market experience
  • Proprietary Propertycloud platform for seamless property management
  • Over 3,000 verified five-star reviews from satisfied clients
  • Comprehensive services covering all property lifecycle stages
  • Dedicated team of specialists in residential and commercial property
What people say
Excellent service Reliable advice Market-leading standards Personalised support Seamless transactions
Services
Property Sales
Our property sales service combines local market expertise with national reach to maximise your property's value. With dedicated marketing strategies and professional valuation tools, we ensure competitive pricing and swift transactions. Our team handles everything from viewings to legal formalities, providing transparent communication throughout the sales process.
Property Management
Comprehensive property management solutions cover tenant sourcing, rent collection, and maintenance coordination. Our Propertycloud platform offers real-time portfolio oversight while our compliance experts ensure adherence to evolving regulations. We provide regular property inspections and financial reporting to protect your investment.
Lettings Services
Our lettings service matches quality tenants with suitable properties through rigorous referencing checks and targeted marketing. We handle lease agreements, deposit protection, and ongoing tenant communication. The service includes market analysis for optimal rental pricing and legal compliance with current tenancy legislation.
New Homes Sales
Specialist new homes sales service offers bespoke marketing strategies for property developers. We manage land acquisition, sales campaigns, and client relations for residential developments. Our team provides market analysis and pricing strategies to maximise returns on new build projects.
Land Acquisition
Professional land acquisition service identifies development opportunities and negotiates site purchases. We conduct market feasibility studies and provide strategic advice on land valuation. Our industry connections help secure prime locations for residential and commercial developments across southern England.
Questions
What services does Charters Estate Agents offer to property investors?
We provide comprehensive investment support including property sourcing, market analysis, and portfolio management. Our Investment Centre offers tailored opportunities in high-growth southern locations.
How does Propertycloud benefit property owners?
Propertycloud offers a digital platform for document management, maintenance tracking, and financial reporting. It provides 24/7 access to property information and streamlines communication with our management team.
What areas does Charters Estate Agents cover?
We operate across Hampshire, Surrey, and surrounding counties with 16 local branches. Our service areas include Southampton, Winchester, Portsmouth, Fleet, and Alton.
How does Charters Estate Agents handle property valuations?
Our expert valuers combine market data with local knowledge to provide accurate property assessments. We offer both online valuations and in-person appointments with local branch experts.
What makes Charters Estate Agents different from other estate agents?
We combine award-winning service with innovative technology, including our proprietary Propertycloud platform. Our team's local expertise and comprehensive service range cover all property lifecycle stages.
How does Charters Estate Agents support first-time landlords?
We offer complete guidance from property preparation to tenant sourcing. Our management services handle day-to-day operations while our compliance experts ensure adherence to rental regulations.
Reviews (19)
Sue Caswell
Mar 30, 2026 Report
Charters letting agents are super efficient and a pleasure to deal with. Sarah Bainbridge has looked after me with great professionalism and kindness and has always kept me fully informed.
Lewis Young
Dec 18, 2025 Report
I used Charters Winchester to help me find my new apartment thatll Ill be renting. The whole process was made easy and was kept up to date all the way through by Dylan Albrighton, He was quick, friendly and professional in dealing with all aspects from the viewings to the referencing process. Highly recommend!
Sue Caswell
Jan 28, 2025 Report
Gary Brown and Sarah Bainbridge are quite excellent. They are kind, thorough and very competent. I highly recommend them.
Vic Stenning
Jun 16, 2022 Report
We exchanged contracts this lunchtime. Ever since our first contact with them, everyone at Charters has been friendly and really helpful. The process of selling and buying houses can be really stressful, but Charters was supportive throughout, answering any questions we had, being really patient and always allowing us to be control. And communication was first-class -- we always knew exactly where we were. Thank you.
Vera Silva
May 24, 2022 Report
We needed to find a house with some urgency. Charters has excellent customer service and a massive thank you to Sarah Bainbridge from the Winchester office for going above and beyond in helping us and constantly sending over any new properties. I definitely recommend Charters Estate Agents for anyone looking to rent. If you want quick, friendly and professional help choose Charters.
Cecelia Butters
May 22, 2022 Report
Brilliant from start to finish. Regular updates each week with a progress report on viewings and then our subsequent sale. From the very beginning Peter was so positive and gave us the confidence to go ahead with Charters Winchester. We didn't bother asking anyone else as first impression was so encouraging. An offer on our property was accepted within 3 months and the after sales service with Jo continued with the professional knowledge we'd become accustomed to.

Totally efficient, once again, weekly updates liaising with both solicitors acting for the sale. Both my husband and I can't thank them enough for a seamless, professional and friendly service from the first day to the last. Highly recommended for anyone wanting to sell in Winchester.
Anna Shugol
May 22, 2022 Report
Many thanks to Charters and especially Sarah Bainbridge for helping me to find the apartment of my dreams! Sarah was extremely helpful and resourceful, gave me a lot of options to choose from and helped to secure the apartment that I really liked! Such a smooth stress free experience and Sarah supported me all the way up and responded to calls and emails almost 24/7. Excellent client service, definitely recommend Charters, they are the A team in the real estate business.
Archara Tooke
May 16, 2022 Report
Charters has a very professional teams, the staff who accompanied us on the viewing are very knowledgeable, giving suggestions what can be possible improve the property. Although we didn't purchase the house from them due to we have particular area we would like to be but the staff had shown us alternative area with pleasant manner especially Cameron, he is willing to listen and try to find properties we require.

He always follow up and return the call as soon as possible. He even congratulate and wish us well when we purchase the house from the other estate agent and make us welcome to come back if our purchase is unsuccessful. Many thanks to you all who involve with our viewing.
Nadia Pond
Apr 09, 2022 Report
We have been searching to secure a rental property since the beginning of Jan 2022. During this search I have dealt with numerous Lettings Agents. There were only two which went beyond my expectations and I felt worked consistently in assisting me, in what is an extremely competitive market. I found Sarah to be extremely responsive and dedicated to her role. She is a credit to Charters as was the professional services of Christina, when we conducted our viewings.

Thank you to you both for your help during what has been a stressful period for us both. I will most certainly return to Charters; specifically Sarah, should I require your services in the future. Wish you all the best.and thank you again :
Louis Du Mont
Apr 06, 2022 Report
Our experience with finding a rented property though Charters was exemplary. Sarah was very personable and seemed driven to ensure we found a property we liked. She lined up a full day of viewings, which we were shown by the equally pleasant Rosie and Gary, including a last minute addition that we ended up putting in an offer for.
Judit Bornemissza-Balogh
Mar 20, 2022 Report
Charters once again has proven the excellent customer service they offer. Massive thank you to Sarah and her team from the Winchester office for their above and beyond help despite the high-demand market and Covid restrictions. Would 100% recommend Charters Estate Agents for anyone looking to rent or sell.
Charlotte Draper
Jan 19, 2022 Report
I have nothing but good things to say about Charter's Winchester! From first viewing to exchanging contracts, the whole team has been incredibly responsive, friendly and always professional in everything they've done. In particular, Peter and Stephanie have been so helpful and are always willing to go the extra mile to help get things done. They really are a level apart from other agents I've dealt with and I wouldn't hesitate in using them in the future. Thank you Charters!
Andrew C.
Aug 22, 2018 Report
Sold our house with Charters. Got weekly update calls and if we ever asked a question by email between these calls we got an answer same day. Nony and Jo were both particularly helpful during the long process.
Christian Osorio
We have recently exchanged on a new build property that has been sold through Charters of Winchester and the advice, support and general contact and information has been fantastic from the day we offered.
Fiona showed us around our future house (that was a building site when we saw it) 6 months ago and form that day until exchange in June has always been on the end of the phone keeping us up to date and informed of how everything is progressing. Fiona has managed to liaise between us and the developer over the last 6 months to make some minor changes to the house that has resulted in us getting our dream home.

I have no doubt that without her help and support we would not be in the position we are now; about to move into our lovely new property! Thank you for everything and if anyone is wondering which agent to go for I would thoroughly recommend Charters of Winchester.
Carol Sherman
We have recently sold a piece of land with Charters and after meeting many potential buyers introduced by Brett Coleman and his team, we chose a small developer whom we feel comfortable with and who could complete the sale promptly. We found Charters very professional, providing us an excellent service. We would certainly use their services again and would not hesitate to highly recommend them.
Rebecca Lester
We bought a house through Charters and from the initial viewing through to the completion they couldn't have been more customer focused. We needed to view the property multiple times, they arranged this with the owner and obliged each and every time. They supported us through the negotiations, and provided us with access to useful services during the move, such as an excellent removal company. They are professional, accessible and supportive. It is a stressful process and they helped by accommodating all our requirements. I wouldn't hesitate to use them again or recommend them to friends and colleagues.
Richard Costard
Liz Paul's was quite excellent in both our search for a property - she became a friend- and also in advising us on the sale of Donnington Court. Jo Goddard chased solicitors and buyers assiduously on our behalf over four months on a threefold chain which proved to be most complex at the bottom of the chain.
Carole Penny
Wonderful! I dealt with them on a day to day basis and they always follwed up and reported back when they said they would. Ive experienced the moving process for a fair few years and they made it seamless!!! From viewings to exchange and completion.
Mark Spinner
I had a flyer through the door about selling my home and I made the free valuation call out of curiosity. Steve visited and valued it, he said he had buyers who'd be interested. I started to look, found something better suited and central and before I knew it Charters had found a buyer for mine and the rests history! I put my trust in them and it paid off!