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Business Details
14 Years
experience
Trusted Property Sales & Lettings in Guildford
We are a local, independent firm specialising in Residential Property Sales & Lettings and Property Management. With over 30 years property experience working with owners and landlords, we provide comprehensive property sales and lettings advice. Our team is managed by a successful family partnership offering a personal and friendly service while maintaining high standards of competence, professionalism, and integrity.

Our in-depth knowledge of Lease Options Sales or 'Rent to Buy' transactions gives us a niche in the current market. Based in Godalming, we cover Guildford and surrounding villages, offering virtual marketing services for fast and effective property solutions.
Services
Residential Property Sales Lettings Property Management Lease Options Property Maintenance
Served areas
  • From Guildford, Surrey to Nation Wide
Details
  • Year established: 2012
Highlights and features
  • We have over 30 years of property experience in Guildford and surrounding areas.
  • Our expertise in Lease Options provides unique solutions for buyers and landlords.
  • We offer a personal, family-run service with high professional standards.
  • Our virtual marketing solutions ensure fast and effective property exposure.
  • We provide comprehensive property maintenance and management services.
Associations and certifications
  • The Property Ombudsman
  • Client Money Protect
What people say
Fantastic cleaning standards Prompt maintenance Transparent and flexible Well-maintained properties Professional and friendly team
Services
Residential Property Sales
We market and sell residential properties locally and nationally. Our competitive fees ensure value for money while providing expert guidance for sellers and buyers. With extensive market knowledge, we deliver efficient transactions tailored to client needs.
Property Lettings
Specialising in student and professional rentals, we match landlords with vetted tenants. Our thorough selection process ensures timely rent payments and property care. We handle legal compliance and ongoing management for hassle-free letting.
Lease Options
We facilitate Lease Option agreements combining rental and purchase benefits. This niche service offers flexible pathways to homeownership while providing landlords with secure income. Our expertise ensures compliant, mutually beneficial arrangements.
People
Vivien Mitchell
Director
With over 30 years in property management, Vivien leads New Leaf Homes' operations. Her expertise in Lease Options and tenant relations ensures reliable service for landlords and tenants across Guildford.
Ray
Property Manager
Ray oversees property maintenance and client relations. His hands-on approach ensures properties remain in excellent condition, addressing issues promptly while maintaining strong landlord-tenant relationships.
Questions
What areas do you cover?
We operate in Guildford, Godalming, and surrounding villages with virtual marketing services available nationwide.
Do you offer Lease Options?
Yes, we specialise in Lease Options (Rent to Buy) for buyers and landlords seeking flexible property solutions.
How are maintenance issues handled?
We provide 24/7 reporting with prompt resolution through approved contractors to ensure tenant and landlord satisfaction.
What fees do you charge?
Our fees are competitive and transparent. Contact us for a detailed breakdown tailored to your property needs.
Can I get a free property valuation?
Yes, we offer free online valuations and in-person assessments to determine your property's market value.
Reviews (7)
Charlie Fox
Feb 01, 2022 Report
Aside from the lack of cleaning when I arrived in the 'professionally cleaned' room (I let it slide as I cleaned it myself) my 6 month tenancy was great until I decided to leave. I left the room cleaner than when I found it but was still somehow charged 50 out of my deposit for not cleaning the room (might I add that another tenant leant our only hoover to a neighbour on my move out date, so it was agreed with Vivien herself that I wouldn't pay cleaning charges) to top it all off I was refunded an entire months rent that I paid early as I moved out EXACTLY a month before my end date back in August, to which I received an email 3 months later stating that this was an error and I now owe 70 with no reason or cost breakdown.

After questioning this I got a response saying that they were wrong and I owe nothing, I then hear back from them after a month saying I still owe 42 as they miscalculated. Anyway Long story short DONT SIGN A CONTRACT WITH NEW LEAF
Russell Beese
I had been struggling to find a tenant in a property I own in Sheffield for a couple of months, even though it was being advertised by two local agencies. The property is a smallish three bedroom semi, but well decorated, and I could not understand why it would not let.

Vivien's details were passed to me by a friend. She came across as a very pleasant person always willing to help me so I provided her with all the details she needed.

Within five days she had managed to line up four viewings, double what the previous agencies had acheived in a month, and after four weeks of showing people around, it was finally let to a single lady who is now well settled.

Had it not been for all the help and hard work from Vivien and her team at New Leaf Homes, I may well still be trying to find a tenant now costing me lots of money in lost rent. Thank you Vivien for everything you have done.
Brigitte Carbonare
We just wanted to say a big thank you to you for everything you've done with regard to the finding of a new fantastic family home for us in London, Hampstead. From the outset right through to the fine tuning we have been impressed with the approach and professionalism of Vivien and Sarah. We found their enthusiasm and energy refreshing, they inspired confidence, used innovative and very smart negotiation tactics and were very helpful, friendly and approachable - quite a contrast to the stereotyped image of the Estate Agent.

Once we signed the tenancy agreement the support was on going and liaising between us and owners invaluable. During our 11 years in London we have dealt with many other (London based) estate agents, and I would rank New Leaf Homes as head and shoulders above the rest. Professional, focused, determined and attentive - a real breath of fresh air! With your knowledge, decades of expertise, innovative service, we would certainly recommend anyone selling or letting a property, to use New Leaf Homes.Thanks again and should we move again, we will definitely be in touch!
Tom and Tana Richards
We had been renting and have gone through 2 properties in 18 months and we needed some stability for our daughter. Without having enough of a deposit to buy conventionally, we decided to find out what a Lease Option was all about. The agent, Vivien was great and explained the whole process which was simple and an honest way of getting onto the property ladder. After viewing the property we put in an offer immediately, it was signed by the owners 30 minutes later and we celebrated together over a cup of tea; without the fear of being gazumped. The house is ours, we can renovate, add an extension and convert the garage - making it home.
David Orto
I am writing to thank you and Sarah for your help in progressing the lease option on our house in Brixham, South Devon. After months of shilly-shallying with other agents (and eighteen months of no sensible offers when the house was advertised on a straight sale basis) things really took off when we put finding a tenant buyer in your hands. The new tenant buyers are delighted that they have the opportunity to get back on the housing ladder and we of course are pleased that a house which was costing money is now producing an income and we know exactly how much we will receive when the option to purchase is exercised.

It was particularly helpful that you were able to deal both with the tenancy and the option agreement, and to liaise with the appropriate solicitors. Thank you again, and if we have any other similar deals in the future we know where to come.
A. Strong
My wife and I needed to sell our shared ownership house asap in late 2010. Our previous buyers had pulled out and we were due to move into our rental property in December. After trying and failing to sell through the shared ownership websites, we asked New Leaf Homes to Market our house. The house sold within a week! The service did not stop there, as they continued to smooth the exchange and completion between the parties especially as the buyers solicitors were very poor. Thank you New Leaf Homes.
Nikki Cullis
I can't tell you how much stress you have taken out of my life, it has been wonderful dealing with you and your New Leaf Homes' team this year. Thank you so much!