Business Details
We have accumulated years of experience guiding landlords, tenants, and investors through the complexities of the property letting sector. Our team holds accredited membership with ARLA Propertymark, demonstrating our adherence to the highest professional standards. We operate dedicated offices in Darlington and South Shields, ensuring local expertise across the North East region. We have developed three distinct management packages to solve the varying needs of property owners, from tenant finding to full management. Our Fully Managed service resolves maintenance issues, conducts regular inspections, and handles eviction proceedings when necessary.
We partner with CJK Legal to provide seamless legal support for repossession notices and tenancy disputes. Our tenant-focused approach treats renters with the same thorough advice and clarity that we extend to landlords. We maintain an extensive database of properties and prospects to secure optimal investment opportunities for portfolio builders. We prioritise transparent communication, providing monthly cost breakdowns and annual statements for complete financial visibility. Our commitment to client satisfaction drives every interaction, from initial valuation to the final handover of keys.
We partner with CJK Legal to provide seamless legal support for repossession notices and tenancy disputes. Our tenant-focused approach treats renters with the same thorough advice and clarity that we extend to landlords. We maintain an extensive database of properties and prospects to secure optimal investment opportunities for portfolio builders. We prioritise transparent communication, providing monthly cost breakdowns and annual statements for complete financial visibility. Our commitment to client satisfaction drives every interaction, from initial valuation to the final handover of keys.
Highlights and features
- We are accredited members of ARLA Propertymark.
- We offer three distinct landlord management packages.
- We provide integrated legal services via CJK Legal.
- We operate local offices in Darlington and South Shields.
- We leverage an extensive property database for investors.
Services
Find a Tenant
Our Find a Tenant package markets your property through online and offline advertising, accompanied viewings, and thorough referencing. We prepare the tenancy agreement to ensure legal compliance from the outset. This service suits landlords seeking a professional let without ongoing management commitments.
Rent Collection
The Rent Collection package includes full tenant finding services plus monthly rent collection and arrears chasing. We provide timely remittance, monthly cost breakdowns, and annual statements for accountancy purposes. Landlords benefit from reduced administrative burden while retaining control over property maintenance decisions.
Fully Managed
Our Fully Managed package covers every aspect of the letting lifecycle, from marketing to tenant eviction if necessary. We handle utility transfers, regular inspections, maintenance resolution, and repossession notices. This comprehensive service protects landlords against emergencies and ensures full regulatory compliance throughout the tenancy.
Tenant Referencing
We conduct comprehensive tenant referencing as a standard component of our letting packages to verify affordability and rental history. This process minimises the risk of arrears and ensures reliable occupants for your property. Landlords gain peace of mind knowing prospective tenants have been rigorously vetted before agreement signing.
Legal Services
We partner with CJK Legal to provide specialist legal support for tenancy disputes and repossession proceedings. This collaboration ensures landlords receive expert guidance on serving notices and navigating court processes. Clients benefit from seamless access to qualified solicitors without the need for separate legal instruction.
Reviews (5)
Andrea I.
Mar 07, 2022
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The three ladies at the South Shields office are very kind and helpful! They assisted me in getting the property I wanted, fixed up everything I asked and have been swift to respond to my concerns and questions. It's really feels like they are signing a good balance between serving the tenants and landlords. Moreover they placed the right urgency upon the different pieces of written that needed to get done! Recommend working with them!
David Elliott
Jan 12, 2022
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Today is the 8th of January 2022, yesterday I put the viewing for place in South Shields. I turned up at the property with 10 minutes to spare, nobody shows up. So I rang them, only to be told that the property I had came review you had already been let a couple of days before. Nobody recognise the mistake and nobody called me to tell mei to tell me this information. Not the best start for my first dealings with this company.
Keitt Adriene
Apr 05, 2021
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Excellent service. They are very polite and super professional. I highly recommend it to all my friends. Thank you Nicola and Demi.
Kevin Dickinson
Mar 31, 2021
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I would certainly recommend The Letting Group to any landlords looking to find a tenant. Demi and Nicola great at there job and very friendly service
Iain Fox
Mar 23, 2021
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Excellent service! First time using a letting agency. Everything was smooth from start to finish. Thank you to Demi and Nicola for all their help and support. Would highly recommend.