Business Details
21 Years
experience
Your Trusted Letting Partner in Edinburgh
Established in 2005, we are a dedicated letting agency based in central Edinburgh, committed to delivering exceptional property management services for both landlords and tenants. Our approach combines professionalism with a personal touch, ensuring every property is cared for as if it were our own. Accredited by Landlord Accreditation Scotland, we leverage over 15 years of local market expertise to provide tailored advice and proactive support. Our team prioritises transparency, fairness, and long-term relationships, offering full management or set-up services to suit individual landlord needs. For tenants, we ensure comfortable living environments with prompt maintenance solutions and ongoing support throughout their tenancy.
Services
Full Management Service
Set Up Service
Tenant Application
Property Valuation
Property Management
Served areas
- Central Edinburgh
Details
- Year established: 2005
Highlights and features
- We have over 15 years of Edinburgh property market experience
- Our LAS accreditation demonstrates industry-leading standards
- Personalised service with dedicated landlord contact points
- Proactive property maintenance and tenant vetting processes
- Free no-obligation property valuation consultations
Associations and certifications
- Landlord Accreditation Scotland
Services
Full Management Service
Our comprehensive management service covers every aspect of property letting. From tenant vetting and compliance checks to rent collection and maintenance coordination, we handle all responsibilities professionally. Landlords benefit from regular updates and a dedicated contact point, ensuring complete peace of mind throughout the tenancy period.
Set Up Service
Ideal for self-managing landlords, this service includes property advertising, tenant screening, and essential paperwork preparation. We ensure all legal requirements are met before tenancy begins, providing expert guidance while allowing landlords to maintain day-to-day control of their properties.
Tenant Application
Our streamlined application process ensures fair tenant selection while maintaining property standards. We conduct thorough background checks and provide clear guidance to applicants, creating positive landlord-tenant relationships from the outset while protecting property investments.
Property Valuation
We offer free, no-obligation property valuations to determine competitive rental pricing. Our local market expertise helps landlords maximise returns while ensuring properties remain attractive to quality tenants through appropriate pricing strategies.
Property Management
Our ongoing management ensures properties remain well-maintained and compliant. We handle maintenance requests promptly, conduct regular inspections, and provide landlords with detailed property status updates, maintaining high standards throughout the tenancy lifecycle.
People
Katrina Walker
Director
With over 15 years in Edinburgh's property market, Katrina leads our team with expertise in landlord-tenant relations and property compliance. She ensures our services maintain the highest professional standards while delivering personalised solutions.
Sally Williams
Director
Sally specialises in property portfolio management, bringing extensive experience in rental market trends and regulatory compliance. She focuses on building long-term relationships with landlords while maintaining our commitment to ethical property management.
Lucy Foley
Property Manager
Lucy oversees day-to-day property operations, ensuring prompt maintenance solutions and tenant support. Her background in property maintenance helps maintain our high standards across all managed properties.
Karien Robbie
Property Manager
Karien manages tenant communications and property inspections, combining local knowledge with practical experience to ensure smooth tenancy transitions and ongoing property care.
Lynne Moore
Property Manager
Lynne specialises in tenant support and compliance documentation, ensuring all legal requirements are met while maintaining our commitment to fair, transparent property management practices.
Questions
What services do you offer for landlords?
We provide full property management including tenant vetting, compliance, maintenance, and rent collection, plus a set-up service for self-managing landlords.
Are you accredited by any professional bodies?
Yes, we hold accreditation with Landlord Accreditation Scotland, demonstrating our commitment to industry-leading standards.
How do you handle property maintenance emergencies?
While we don't offer 24/7 emergency services, we prioritise prompt resolution of maintenance issues during regular business hours.
What areas do you cover?
Our primary focus is Edinburgh city centre, including New Town and surrounding central Edinburgh areas.
Can tenants apply directly through your website?
Yes, we offer an online tenant application portal for all our available properties.
Reviews (26)
Will Walker
Nov 13, 2025
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Great company that's managed my property in central Edinburgh for close to 20 years. They know their stuff & keep the flat in great condition. I feel completely confident in trusting their advice - we've had back-to-back lets the whole time & I know they're really taking care of my investment. Would absolutely recommend.
Cara Dillon
Nov 04, 2025
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The top property management company in Edinburgh provided my partner and me with a solely positive experience while we rented a flat in the city for two years. All of our requests were addressed promptly, the rent was quite reasonable, and the team members were extremely pleasant and responsive. I highly recommend this company, giving it a perfect score of 10 out of 10.
Charlotte S.
Aug 10, 2024
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I was a tenant with A Flat in Town and couldn't have wished for better agents for my first rental. Lynne was my property manager and was really friendly and helpful in response to any queries I had, always going above and beyond. Any issues that did arise with the flat were handled quickly and efficiently. I would thoroughly recommend A Flat in Town to anyone looking to rent in Edinburgh in future!
Jack McDonald
May 20, 2024
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The best property management company I've ever come across. Respond quickly and take action on things immediately. Very professional, friendly and an office with good vibes in it. They even gave us a welcome hamper when we moved in. A company you can really trust to do right by tenant and landlord both.
Yous
Jul 17, 2021
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Not professional. WEnt for a viewing little late and found noene there. Despite I srnt them an email before the appointment saying I'll be 30 min lates. When i called them, she just told mr our agent has even left the appart before the appointment.
Jake Lester
Aug 06, 2020
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I rented from A Flat In Town from February 2020 to July 2020 for work. They were fantastic letting agents and were always helpful whenever any issues came up, and replied quickly to emails. The staff are attentive, understanding and friendly. The deposit was returned very quickly and all documentation (EPC certificates, inventory etc) was sent promptly both at move in and move out dates. In particular the cleaning list was very well detailed which was good so both parties know what is required upon leaving a flat. I would highly recommend them for their professionalism and quality of accomodation and I would rent from them again!
Codrin Hora
Jun 10, 2020
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Rented a property for a bit over a year. The property great and the interactions with A Flat In Town were amazing. Highly recommend them.
Pedro Almada
Feb 25, 2020
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Melanie Campbell was our tenant manager and she was great throughout. We always had our concerns listened to and taken care of and when one thing didn't get solved in a timely manner she personally came over and took care of it herself! We highly recommend, certainly one of our best experiences!
Gary Wilkie
Oct 19, 2019
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Fantastic experience. Myself and my flatmate were in desperate need of a short-term let and found Lance to be quick to respond, very helpful, and overall solved our situation with apparent ease, but importantly he maintained communication along the way and never left us hanging like some other letting agencies. The flat itself was clean, modern, great central location, and overall met all our expectations. Would highly recommend Lance and A Flat In Town.
Julie Watson
Aug 05, 2019
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Rented from this company for a month. They were very professional and approachable. Nothing was too much trouble and they went out of their way to make sure everything was as it should be. Would definitely recommend them and will definitely use them again.
Richard Leavy
Jul 05, 2019
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For the month of May 2019 we let a flat on Rose Street in Edinburgh. We were delighted with the flat: it was charming and its location was perfect. Many of the major attractions of the city---the Royal Mile, Princes Street Gardens, art galleries--- along with restaurants, shopping, grocery stores and public transportation were within an easy walk. The size of the flat was just right and we found it clean and well maintained, with all the amenities we needed to make the stay pleasant.
We live in the United States and had never stayed abroad for a month. As we arranged to let the flat, the staff at A Flat in Town was consistently helpful and accommodating, patiently answering questions. When we arrived there were a few minor hiccups (connecting to WiFi, having lightbulbs replaced) that Lance quickly corrected. We rate our experience with A Flat in Town a 5 out of 5 stars and have told family and friends about their wonderful service. We would definitely use their services again.
We live in the United States and had never stayed abroad for a month. As we arranged to let the flat, the staff at A Flat in Town was consistently helpful and accommodating, patiently answering questions. When we arrived there were a few minor hiccups (connecting to WiFi, having lightbulbs replaced) that Lance quickly corrected. We rate our experience with A Flat in Town a 5 out of 5 stars and have told family and friends about their wonderful service. We would definitely use their services again.
Callum Lackie
Jun 20, 2019
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Have been applying for a flat through this agent (fingers crossed), and throughout the process they have been speedy repliers and my point of contact Louise has gone above and beyond her call of duty when chasing up references on my behalf. Hopefully we get the flat and these good folks will be my letting agents for years to come :D
Sarah Pepys
Dec 20, 2018
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A Flat in Town is the best letting agency we have ever used. The staff were prompt, effective and friendly. The home they provided was very well maintained, thanks to them. Of course, there were a few issues but nothing was too much trouble. We would definitely recommend them.
Ab A.
Dec 18, 2018
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Would recommend careful consideration before letting your property with this business: became apparent after a number of years letting my property with them that they had become very complacent ( unable to follow up outstanding issues etc and unable to provide breakdown of costs for work they had provided quote for). Level of rental income they obtained was also substantially below what new leasing agent obtained/ general market when o carried out further research myself. Overall, would avoid.
Jana Scholtzova
Jul 27, 2017
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A Flat in Town were extremely helpful and so very kind to us. We were moving from London to Edinburgh, and they made it that much more an easier transition. Special thank you to Nicola from the team who has been looking after us. Would highly recommend.
K. Schroder
Jul 29, 2016
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I had an excellent experience with this agency. I was looking for a short term let as I was coming to Edinburgh as a student for a semester abroad. The flat was exactly as they had advertised it and everything from communication, signing the letting agreement and staying at the flat was great! I highly recommend choosing this agency when looking for a let in Edinburgh.
Jose Manuel Granadino Roldan
May 31, 2016
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Perfect if you plan to rent a home from abroad and need to trust that what you see is what you get. I rented I flat for 4 months with a reasonable price, perfect location, and excellent service. Thanks from here to all their workers. I am looking to find a way to come back to Edinburgh!
Stephen Cairns
Dec 18, 2015
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Having rented from a flat in town for over 2 years I can honestly say they have been an absolute pleasure to deal with. All the staff are extremely helpful professional and friendly. They are without doubt the best landlords I have ever had. If you get the chance to rent from this company then grab it with both hands!
Propertyowner
Aug 05, 2011
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We were one of the first Owners to join A Flat in Town when Katrina and Susanna set up their new venture 2005. Nothing was, and is too much trouble for their team. Their team are charming, and efficient, as are the Contractors they provide for plumbing/electrical and joinery work. We have been delighted with their service since inception. We had a New Town flat for 12 years until Jan of this year and it was always let in our period of ownership with delightful tenants.
Our cottage nearby has also been let continuously since we purchased in Jan 2008. I have recommended them to two friends who let their flats via their agency and they have been delighted with the service provided.
Our cottage nearby has also been let continuously since we purchased in Jan 2008. I have recommended them to two friends who let their flats via their agency and they have been delighted with the service provided.
David Kelly
A Flat in Town has managed my rented property for over 10 years now and I cannot recommend them enough. Their whole team go above and beyond to give an impeccable service to both me, and my tenants. No problem is too big or too small; they take care of everything (with a smile)!
Chema Granadino
Perfect if you plan to rent a home from abroad and need to trust that what you see is what you get. I rented I flat for 4 months with a reasonable price, perfect location, and excellent service. Thanks from here to all their workers. I am looking to find a way to come back to Edinburgh!
Yvonne Kerrigan
We rented a flat for 3 months this year and we were absolutely over the moon with the property and also the team at A Flat in Town. They were very attentive and responded very quickly to anything we asked about. I highly recommend them and will be using them again in the future.
John McTaggart
We rented out our flat with A Flat in Town for 10 years. They were first class in every respect. They found good tenants for us. Anytime we needed to make any repairs, AFIT found good tradesmen quickly at a competitive price. They kept our tenants happy, they took our mind completely off renting the property, whch, for a landlord is the main point of any rental agency. They look after both tenants and landlords equally well. I know all our tenants found AFIT very easy to deal with. I can highly recommend A Flat in Town.
Catriona Rist
We had a fabulous experience with A Flat in Town from beginning to end. We rented a lovely 1 bedroom in central Edinburgh for 8 months and they were to great to deal with from the application stage, as landlords and then on departure as well. Lucy is always so friendly and warm in communication (which really makes a difference as its definitely not always the case). I would wholeheartedly recommend them to anyone looking to rent a flat in Edinburgh and wed definitely use them again.
Barry Fitzpatrick
Had a really great experience with A Flat In Town. Very attentive, professional and friendly staff. Would highly recommend and would not hesitate to use again.
Vivek Arora
Excellent letting agents and I would highly recommend them.
Got a good choice of properties to choose from and excellent communications maintained throughout the tenure of the let. Very nice people to deal with and would use them again in the future. A shout out to Melanie who was my main contact for the most of the time for making everything so easy ..
Got a good choice of properties to choose from and excellent communications maintained throughout the tenure of the let. Very nice people to deal with and would use them again in the future. A shout out to Melanie who was my main contact for the most of the time for making everything so easy ..