Business Details
19 Years
experience
Trusted Letting Agents in Bexhill-on-Sea
Ark Residential Letting is a dedicated rental agency specialising exclusively in property lettings. With eighteen years of experience serving Bexhill, Hastings, St Leonards, and surrounding rural areas, we focus on matching quality tenants with landlords while maintaining high standards of property management. Our services include property valuation, tenant referencing, rent guarantees, and comprehensive tenancy administration. We prioritise clear communication, legal compliance, and local market expertise to ensure landlords maximise returns while tenants find suitable homes. As an ARLA-registered agent, we adhere to strict professional standards and offer membership in client money protection and redress schemes for added security.
Services
Property Valuation
Tenant Sourcing
Rent Guarantees
Full Management
Buy to Let Advice
Details
- Year established: 2007
Highlights and features
- We have 18 years of experience in East Sussex property lettings.
- Our services include rent guarantees and comprehensive tenant referencing.
- We are ARLA registered, ensuring adherence to professional standards.
- We offer tailored solutions for both new and professional landlords.
- Our local expertise covers Bexhill, Hastings, and surrounding rural areas.
Associations and certifications
- Propertymark
- The Property Ombudsman
What people say
Highly recommended
Professional and friendly
Excellent service
Best letting agents
Went the extra mile
Services
Let Only
Our Let Only service handles property valuation, tenant matching, and tenancy setup. We market properties on major portals, conduct tenant referencing, and manage legal documentation. This option suits landlords seeking hands-on involvement while leveraging our local expertise and tenant database.
Full Management
Full Management covers rent collection, maintenance coordination, and tenant communication. We handle arrears, property inspections, and compliance checks, ensuring hassle-free ownership. This service includes all Let Only benefits plus proactive property upkeep and annual reporting for tax purposes.
Questions
What areas do you cover?
We operate in Bexhill-on-Sea, Hastings, St Leonards-on-Sea, and surrounding rural areas including Little Common, Ninfield, and Cooden.
What fees do you charge tenants?
Tenants pay a holding deposit (1 week's rent), a deposit (5 weeks' rent), and up to £50 inc VAT for tenancy alterations. No other fees apply.
Are you a member of professional schemes?
Yes, we are members of Propertymark Client Money Protection Scheme and The Property Ombudsman redress scheme for client security.
What services do you offer landlords?
We provide Let Only and Full Management services, including property valuation, tenant referencing, rent guarantees, and comprehensive property management solutions.
How do you handle property maintenance?
Our Full Management service includes prompt repair coordination, annual gas safety checks, and regular property inspections with detailed feedback.
Reviews (16)
Andrew Sullivan
May 28, 2022
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Friendly and understanding staff, made the whole moving process very easy and simple. Ensured we were settling-in well, would recommend to friends and family!
Tony Upton
May 04, 2022
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We lost our long standing tenant through illness and also needed work done on the flat. Ark quickly found new tenants and managed the installation of new windows and carpets in a very timely and efficient manner. We would thoroughly recommend them.
Neil Challis
May 04, 2022
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We tried other agents before for Ark and they weren't very helpful, but the lovely ladies at Ark made the whole process from start to finish a dream, I could not recommend them enough. Give them a try you will not be disappointed.
Andy Williams
May 04, 2022
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Fantastic service we received from Holly and Kate when we recently moved into our new home. We would highly recommend Ark Residential Lettings.
Kimberley Harris
Apr 11, 2022
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My fiance and I have moved into our first ever home, it was the most easiest and quickest process we could have ever imagined! All thanks to the wonderful staff at Ark Residential Lettings, everyone is so friendly and very accommodating to whatever needs you require. Thank you all for making our first move the least stressful part of all! Kim and Matt
Annette Perry
Feb 26, 2022
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We have used Ark Residential for the past 2+ years and have always been really happy with the service they have provided us. As we don't live close to the property that we rent out with them, we rely on Ark to find suitable tenants and deal with any issues as and when they arrive. Ark have always been very efficient, helpful and friendly.
Aminah Moussavi-Azad
Feb 08, 2022
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Ark Residential have been fantastic in helping me find a property and helping my move go smoothly. They respond quickly and efficiently, they are always pleasant and happy to help. Holly Frost has particularly been wonderful and a pleasure to talk to. Thank you Ark Residential. Keep doing what you are doing.
Finefeline
Sep 14, 2021
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Ark has been managing my two properties for over 16 years which speaks for itself. They are a friendly professional team that has taken care of all aspects of property management including maintenance, renovation and the increasing burden of regulation. With Ark, I have true peace of mind.
M. Gk
Dec 20, 2020
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Probably the best letting agency in East Sussex. After having some bad experiences with various agencies in London/Brighton I was relieved having to deal with the agency that works like every agency should work - customer service at its finest. Very professional, responsive knowledgeable and effective team of people. I haven't been let down at any stage since moving to my new property and any request I have made has been dealt quickly. Highly recommending, talking from my own recent experience. 10 out of 10.
John Gibson
Nov 19, 2020
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We have recently moved into a new flat with Ark and have been thoroughly impressed throughout. Ark made every step of the process straight forward and easy, which is appreciated amidst the hassle of a move. Ark have also been very quick to answer our questions and queries since moving in. Resolving any teething pains we have had with our new flat. I would highly recommend letting through Ark Residential.
Dennis Treleaven
Nov 05, 2020
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Recommended manager of property. This is my second time letting property in Hastings via Ark and again the level of service and communication was excellent.
Mike McCabe
Sep 14, 2020
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We arrived in the UK at a very tumultuous time in the world considering Covid and an upcoming lockdown. Prospects of finding a rental property were looking incredibly bleak. Enter Holly and her helpful, can-do attitude. She was amazing and very professional in every aspect. She managed to find a house within our budget (which in itself was no small miracle) and handled every aspect of negotiation with the owner on our behalf. She too assisted with all the utilities changeover, taking care of any potential stressors before they arose. We cannot recommend Holly's services highly enough. Thank you Holly and Ark Residential!
Derek Van Der Westhuizen
Sep 04, 2020
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Holly has been incredible throughout my first renting journey, I have rented my first flat through Ark after struggling with lockdown and various other issue and Holly has supported me throughout and always kept in contact with updates. Thank you so much for everything!
Sarah Michelle
Oct 04, 2018
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Couldn't thank the lovely ladies at Ark enough for their support in helping us find our beautiful family home.
Barry B.
Jul 01, 2018
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We rented through ARK for 6 months and our experience was that they are honest, friendly, professional and flexible. So, we would certainly recommend them if you wish to rent in the Bexhill area.
Delroy Dixon
Oct 19, 2015
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The team at Ark are great - I have used them as my agent for the past 9 years. They get the job done and take away the stress of being a landlord.