Business Details
17 Years
experience
Trusted Letting Agents in Shifnal, Telford
Established in 2009, Oak County Property Management has built a reputation as a trusted residential lettings and property management company serving Telford and surrounding areas. With over two decades of combined experience in property, finance, and marketing, we prioritise integrity, fairness, and value for both landlords and tenants. Our services include property lettings, full management, tenant referencing, and rent collection, supported by a no-let-no-fee guarantee for added confidence. We maintain client money protection through segregated accounts regulated by the FCA and utilise the Deposit Protection Service for tenant deposits. Our competitive pricing, transparent fee structure, and commitment to regular property inspections ensure landlords receive reliable, cost-effective solutions. Tenant applications are streamlined with clear documentation requirements, while our proactive approach to property maintenance and dispute resolution fosters long-term tenancies. Backed by referrals from satisfied clients, we combine local market expertise with professional accountability to deliver tailored property services that meet evolving needs.
Services
Property Lettings
Property Management
Tenant Referencing
Rent Collection
Inventory Services
Served areas
- Telford
Details
- Year established: 2009
Highlights and features
- We offer 14 years of local property market expertise since 2009
- Our no-let-no-fee guarantee provides financial security for landlords
- Client money is protected through FCA-regulated segregated accounts
- We maintain a 95% tenant retention rate through rigorous referencing
- Regular property inspections ensure proactive maintenance and compliance
Associations and certifications
- Financial Conduct Authority (FCA)
- Deposit Protection Service (DPS)
Services
Property Lettings
We specialise in residential property lettings across Telford and surrounding areas. Our services include property valuation, professional photography, and multi-channel advertising. With a 95% success rate in placing tenants within 6 weeks, we offer a no-let-no-fee guarantee for added financial security.
Property Management
Our full management service covers rent collection, property inspections, and maintenance coordination. We handle tenant communications and legal compliance, including gas safety certificates and EPC requirements. Landlords receive monthly statements and annual tax reports for streamlined property ownership.
Tenant Referencing
We conduct comprehensive tenant referencing including credit checks, income verification, and rental history assessments. Our process meets Right-to-Rent requirements and includes guarantor validation for housing benefit claimants, ensuring reliable tenant placements with minimal risk.
Rent Collection
Monthly rent collection and disbursement service with automated payment tracking. We enforce late payment policies at 3% above Bank of England rate and provide detailed statements showing all income and expenditure related to your property.
Inventory Services
Professional video inventory creation documenting property condition before tenancy. We conduct check-in/check-out inspections and manage deposit dispute resolution through the Deposit Protection Service, ensuring transparent condition reporting for landlords and tenants.
Questions
What fees do you charge landlords?
We offer three packages: Tenant-find Only (£325), Let Only (£425), and Fully Managed (£275 + 10% of rent) with clear pricing and no hidden charges.
How do you protect tenant deposits?
All deposits are protected through the Deposit Protection Service (DPS) and held in FCA-regulated segregated accounts, ensuring secure handling throughout the tenancy.
What tenant referencing checks are performed?
We verify ID, employment status, rental history, and creditworthiness. Housing benefit claimants require guarantors who must prove financial capability to support the tenancy.
Do you offer guaranteed rent services?
We provide a free rent guarantee for the initial six-month tenancy period, with optional extensions available to protect against payment defaults.
How are property maintenance issues handled?
We coordinate repairs using vetted contractors, manage emergency call-outs, and conduct quarterly inspections to maintain property standards and address maintenance needs promptly.
Reviews (3)
Ahmed Alkhatib
Mar 24, 2021
Report
Asked for oven to be fixed they said some one will be touch then they forgot about, I didn't bather also just left. Asked for a reference few months after i lift, took ages for the response and they charge a fee for the reference letter. Left 3 stars cos some what they are alright.
Clinton Dales
We used Oak County as mortgage advisors for our first home, and they were fantastic! Excellent communication, brilliant service and most importantly, got us a good mortgage deal. Thanks.
Adrian Hall
I use Rachael Tyrrell IFA from Oak County, she has dealt with Mortgages for my last 3 properties and I have always been very impressed to say the least. She also looks after my friends and family's mortgages as well. The service received is second to none. All members of staff I have found to be professional, polite and knowledgeable. Oak County has always put our needs first and offered the best advice. I recommend anyone looking for mortgages or related products to try this company first! Many thanks to the team there for the years of support.