Business Details
28 Years
experience
Your Trusted Partner for Letting Solutions
Established in 1998, Lanes MK has been Milton Keynes' premier independent letting agent for over two decades. Our expertise lies in connecting landlords and tenants through tailored property management solutions, leveraging extensive local market knowledge. We offer three distinct service packagesTenant Find, Part Managed, and Fully Managedto accommodate diverse client needs. Our commitment to transparency is evident in our fee structure and no-obligation valuations. With a 99.7% rent collection rate over 25 years, we combine technological innovation with personalized service, including virtual property tours and a dedicated landlord portal. Our team's experience ensures compliance with all regulatory requirements while maintaining a focus on client satisfaction. We pride ourselves on straightforward communication and ethical practices, supported by comprehensive rent protection schemes and insurance options. Our reputation as a trusted partner in property management is reflected in consistently positive client feedback.
Services
Tenant Find
Fully Managed
Part Managed
Buy To Let
Virtual Tour
Rent Protection
Property Valuation
Landlord Portal
Compliance Services
Property Marketing
Served areas
- Milton Keynes & surrounding villages
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in Milton Keynes' property market
- Our 99.7% rent collection rate demonstrates proven reliability
- We offer three distinct service packages tailored to landlord needs
- Our team provides virtual property tours using Matterport 3D technology
- We include rent protection schemes with all managed services
Associations and certifications
- N.A.L.S.
- PROPERTY OMBUDSMAN
- N.F.O.P.P.
What people say
Excellent service
Very knowledgeable
Efficient and welcoming
Professional and reliable
Quick and easy process
Services
Tenant Find
Our Tenant Find service locates qualified tenants for your property. We conduct property appraisals, prepare marketing materials, and manage viewings. The package includes reference checks, contract preparation, and move-in inventory. This option suits landlords who wish to maintain direct control while benefiting from professional tenant acquisition.
Fully Managed
Our most popular service handles all aspects of property management. We manage maintenance requests, conduct regular inspections, and provide online portal access. The package includes rent collection, deposit registration, and compliance management. Ideal for landlords seeking comprehensive support while maintaining property ownership.
Part Managed
The Part Managed service combines tenant acquisition with selected management functions. We handle meter readings, deposit registration, and inventory preparation. This package suits landlords who want assistance with administrative tasks while retaining responsibility for property maintenance and tenant relations.
Buy To Let
Our Buy To Let service helps investors acquire profitable rental properties. We provide market analysis, property valuations, and yield calculations. The service includes mortgage referrals and investment risk assessments. Designed for both novice and experienced investors seeking expert guidance in Milton Keynes' property market.
Virtual Tour
Our Matterport virtual tours create immersive property experiences. Using 3D scanning technology, we produce interactive digital representations of properties. This service enhances marketing effectiveness by providing detailed spatial information. Available for all listed properties to improve tenant engagement and viewing efficiency.
Questions
What services do you offer for landlords?
We offer three packages: Tenant Find (tenant acquisition only), Part Managed (selected management services), and Fully Managed (complete property management).
How do you help tenants find properties?
We provide property valuations, virtual tours, and online portals to help tenants view and apply for rental properties in Milton Keynes.
What is your rent collection success rate?
We maintain a 99.7% rent collection rate across our portfolio, supported by rent protection schemes and thorough tenant vetting.
Do you offer virtual property viewings?
Yes, we provide Matterport 3D virtual tours for all listed properties to enhance viewing accessibility and detail.
How do you handle property maintenance?
Fully Managed clients receive complete maintenance support, including sourcing quotes, coordinating repairs, and regular property inspections.
What compliance services do you provide?
We assist with Energy Performance Certificates, gas safety checks, electrical compliance, and deposit protection schemes to ensure regulatory adherence.
Reviews (16)
Andrew Lawson
Jun 07, 2022
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We have used Lanes rentals for the last 23 years since 1999. I think that this period of time speaks for itself! Lanes have always dealt with any issues and problems with no hassle for us - we lived in New Zealand for some of this time. What I really like is that we have dealt with the same staff for many of these years. Anne, Mandi, Simon, Laura and Amber are all fantastic. Simon the Director, is always available to sort out any problems or concerns.
As well as looking after us, the management must also look after the staff, as they are not continually changing, Mandi has just celebrated 20 years with the company. Thank you! Would definitely recommend Lanes.
As well as looking after us, the management must also look after the staff, as they are not continually changing, Mandi has just celebrated 20 years with the company. Thank you! Would definitely recommend Lanes.
Matt Primus
May 30, 2022
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Lanes has eased my concern of letting out my property. From start to finish their staff have been brilliant and I would highly recommend their services.
Timothy Walden
May 08, 2022
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Lanes have looked after our buy to let property for many years and through several tenants. The team at lanes have dealt with all the problems with minimal intervention from us which has been perfect. I would happily recommend them.
Albana Kereci
Mar 16, 2022
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I don't usually post reviews, but on this occasion I like to help anyone who is reading this. Avoid if you can this letting agent, very unfriendly, they don't care and you can't count on them. Also they do give the highest price in the market, and you will never get your full deposit back.
Deana Clark
Nov 08, 2019
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I found Debbie at Lanes Sales & Lettings MK to be professional and efficient when we were selling our property. With Dave's enthusiasm and energy and Debbie's patience and negotiating skills they are a formidable team. From advice on presenting the property, getting viewings, negotiating with buyers and then liaising with the solicitors, Debbie took a lot of stress out of the whole process. I can't thank her enough. I would highly recommend Lanes.
Andrea Sheldon
Nov 24, 2018
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We recently sold our house through Debbie at Lanes. She was absolutely fantastic, right from the valuation through to completion. Her communication was amazing, she kept us informed every step of the way. Her advice was valued, and she clearly has a lot of experience. The rest of the team were also very helpful, friendly and approachable. I'd highly recommend Lanes for your sales or Lettings requirements.
Tony Lorefice
Nov 08, 2018
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My wife and I can't speak highly enough of our experience with Lanes Estate Agents, Milton Keynes. We were so fortunate to have found Lanes when we moved to Milton Keynes, most of the time we were assisted by Laura Hughes. She is brilliant, extremely responsive and very pro-active on communicating with us and helped us find the right apartment in the right neighbourhood for the right price to rent.
During all the process we had the chance to interact with the other members of the team and we can guarantee that all of them are fantastic. In short, they have been always on our side working to make our beautiful apartment as simple and successful as possible that met our needs. We couldn't be happier with how we have been treated. Lastly, we would recommend Lanes to anyone.
During all the process we had the chance to interact with the other members of the team and we can guarantee that all of them are fantastic. In short, they have been always on our side working to make our beautiful apartment as simple and successful as possible that met our needs. We couldn't be happier with how we have been treated. Lastly, we would recommend Lanes to anyone.
Pam Davis
Sep 16, 2018
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Lanes rental team are amazing very friendly and helpful.Any issues you have are dealt with really quickly.I would highly recommend them to anyone who is thinking of renting.
Doug Muirhead
Dec 10, 2017
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I have been using Lanes for the letting of my properties for 6 years and for the entire time I have had just 2 weeks not rented. The team are always on top of tenant issues and never even bother me for minor gripes or maintenance requests. The annual electrical and boiler servicing are dealt with automatically and so I am hardly ever bothered with any issues. Rent is always on time every month, with a modest increase each year. Even our tenant is complimentary of their service! I have no experience of any other MK agency.....because I dont need to!
Sdrakeford
Oct 28, 2017
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Used the Lanes managed property service for 12+ years. Found them very efficient and they provided very good long term tenants. More recently sold two houses with them and again, very efficient and hands on, especially as both sales were quite difficult through no fault of Lanes. Thanks to Craig and Louise who were my most recent contact points.
Steve Rowlands
Jul 25, 2016
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What can I say apart from the fact these guys are a professional outfit and make rental simple. No hidden fees, everything transparent and educated staff who know their business. We viewed a number of properties before we decided which one to go for and for every viewing we requested the guys where punctual and knowledgeable and made our lives so much easier by managing to fit our requests into the slim time windows we had available. Have to give special thanks to both Sian and Laura who went the extra mile for us, we couldn't recommend them enough!!
Hassan Abouzeid
Mar 15, 2015
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I have been using Lanes Rentals for the past 14 years. They have taken care of my property and provided excellent service. As an overseas landlord, knowing that my property is in safe hands is paramount. Last week I was in Milton Keynes searching for a second Buy-To-Let property, and Lanes really amazed me with how helpful and proactive they were, helping me scout and evaluate the rental potential of alternative properties.
I know my investment will be in safe hands with Lanes. Special thanks to Laura, Dave, Mandy, Anne and the team for consistently exceeding my expectations. The epitome of professionalism, reliability, care and excellent service.
I know my investment will be in safe hands with Lanes. Special thanks to Laura, Dave, Mandy, Anne and the team for consistently exceeding my expectations. The epitome of professionalism, reliability, care and excellent service.
David Ash
We placed our property with Lanes as the competitors made various errors in the description and marketing details whereas Lanes were on the ball straight away. Advertised by Lanes on the Friday and sold by the following Thursday to a really nice couple. Sounds silly but we wanted our much loved house to go to people who cared. Lanes ensured this was the case and also achieved a good price. Debbie and Craig were super from start to finish.
Bobby Voakes
I've been renting through Lanes for years, and I've never had any issues with the service provided. I often speak to Amber if i have any problems and she's always happy to help. I recommend Lanes to anyone looking to rent a property.
Tony Lorefice
My wife and I can't speak highly enough of our experience with Lanes Estate Agents, Milton Keynes. We were so fortunate to have found Lanes when we moved to Milton Keynes, most of the time we were assisted by Laura Hughes. She is brilliant, extremely responsive and very pro-active on communicating with us and helped us find the right apartment in the right neighbourhood for the right price to rent.
During all the process we had the chance to interact with the other members of the team and we can guarantee that all of them are fantastic. In short, they have been always on our side working to make our beautiful apartment as simple and successful as possible that met our needs. We couldn't be happier with how we have been treated.
Lastly, we would recommend Lanes to anyone.
During all the process we had the chance to interact with the other members of the team and we can guarantee that all of them are fantastic. In short, they have been always on our side working to make our beautiful apartment as simple and successful as possible that met our needs. We couldn't be happier with how we have been treated.
Lastly, we would recommend Lanes to anyone.
Sue Itzinger
I have used Craig for many a house move and he is exceptional, nothing is too much trouble. On our most recent move I had the pleasure of also dealing with Debbie, she is so knowledgeable and lovely. Thank you both