Business Details
24 Years
experience
Award-Winning Letting Experts in Leamington Spa
Established in 2002, The Letting People has built a reputation as a trusted independent letting and property management agency serving Leamington Spa and surrounding areas. Our team combines extensive local knowledge with innovative technology to deliver tailored solutions for landlords and tenants. With expertise in property preparation, marketing, and compliance, we prioritise transparency and client satisfaction. Our membership in UKALA and NLA underscores our commitment to professional standards. We offer online portal access for property management, 24/7 support for urgent matters, and flexible viewing options including virtual tours.Our proven track record includes securing tenants quickly and managing properties to the highest standards. We specialise in working with property investors, developers, and buy-to-let landlords across the UK. Our directors bring decades of combined experience in property management and local housing services. We maintain strict compliance with health and safety regulations while providing clear guidance on tax obligations and legal requirements. Our client-centric approach ensures landlords maximise rental income while minimising stress.
Services
Property Management
Tenant Sourcing
Rent Collection
Property Valuation
Compliance Services
Inventory Preparation
Maintenance Coordination
Online Portal Access
Virtual Viewings
Tenant Referencing
Details
- Year established: 2002
Highlights and features
- Established since 2002 with proven property management expertise
- Online portal access for real-time property management updates
- Members of UKALA and NLA professional associations
- 24/7 support for urgent property management needs
- Local market specialists covering Leamington Spa and Warwickshire
Associations and certifications
- UK Association of Letting Agents (UKALA)
- National Landlords Association (NLA)
What people say
Excellent service
5 star service
Nothing too much trouble
Quick property lettings
Professional support
Services
Property Management
Our comprehensive property management service covers maintenance coordination, tenant communication, and compliance monitoring. We handle day-to-day operations while ensuring legal requirements are met. Landlords benefit from regular property inspections and detailed financial reporting through our online portal.
Tenant Sourcing
We identify qualified tenants through targeted marketing and rigorous referencing. Our process includes property viewings, application processing, and right-to-rent checks. Virtual viewings via WhatsApp or Zoom ensure maximum property exposure to potential tenants.
Rent Collection
Our rent collection service includes timely payment processing and arrears management. We provide landlords with regular financial statements and handle deposit protection through the Deposit Protection Service scheme for assured shorthold tenancies.
Property Valuation
We offer free rental valuations to determine optimal letting prices. Our experts consider market trends and property specifics to maximise rental income. Valuations include recommendations for property presentation improvements to attract quality tenants.
Compliance Services
We ensure properties meet all legal requirements including gas safety, electrical checks, and energy performance certificates. Our team provides guidance on health and safety regulations and maintains compliance documentation for landlords.
People
Anthony Kempster
Company Director
Anthony brings over 20 years' experience in property management and local housing services. As founder since 2002, he specialises in lettings compliance and investment strategy. His background includes industrial engineering and retail management.
Caroline Kempster
Property Marketing Expert
With 30 years' marketing experience in property and publishing sectors, Caroline focuses on property presentation and marketing strategy. She has managed over 26 home moves, providing unique insights into tenant preferences and property preparation.
Olivia Hunt
Lettings Coordinator
Olivia manages tenant applications and viewings since joining in 2022. Her local knowledge and previous tenant experience help match properties with suitable applicants. She coordinates between landlords and tenants throughout the letting process.
Vicky Doyle
Property Services Coordinator
Vicky oversees property maintenance and contractor management since 2019. Her local expertise ensures smooth property handovers and deposit handling. She manages account administration and compliance documentation for managed properties.
Questions
Are you members of professional property associations?
We are members of the UK Association of Letting Agents (UKALA) and National Landlords Association (NLA) with accredited staff.
How quickly can you let my property?
Many properties let on first viewing, with some lettings completed in 2 days according to our recent records.
Do you offer virtual property viewings?
Yes, we provide online viewings via WhatsApp or Zoom for busy tenants or those not locally based.
How do you handle property maintenance issues?
Our team coordinates repairs and maintenance through approved contractors while keeping landlords informed throughout the process.
What compliance checks do you manage?
We handle gas safety certificates, electrical checks, energy performance certificates, and right-to-rent verifications for landlords.
Can I access property information online?
Yes, our online portal provides access to property details, viewings, compliance documents, and financial statements 24/7.
Reviews (5)
Mark Rogerson
Jan 09, 2022
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The Lettings People have been wonderful in all areas. Even though the property we rented had serious damp issues they were very understanding and very responsive. We would recommend them again.
Anna Thomas
Oct 01, 2021
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I would highly recommend The Letting People to anybody looking to rent out their property. They managed my flat in Leamington Spa from February 2014 to October 2021 when I sold the property. Over the years I have always received the highest level of customer service from the team. I have always had super tenants rent my property and excellent maintenance support. Victoria has been particularly helpful over the last 2-3 years, organising everything from decorators to plumbers and boiler replacements for me. I am grateful for the whole team's support over the years and wish them all well.
Stephen O'Donnell
Aug 12, 2021
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The best property rental agency in Leamington. I rented a super place from them and can only offer praise. Organised, fair and great communications. Zero problems. Wouldn't consider renting from another agent.
Hollie Hawkins
Jul 24, 2021
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We used The Letting People in 2020 when we moved into our first flat and they were nothing but helpful and welcoming and always offering assistance. Every email they would always take an interest in how we were and checked up on our new family addition which was lovely. Shame we had to leave on moving into our new home but even after vacating our property Victoria and Cassie have both been amazing in helping us to ensure we had completed all on the checklist to give us a better chance of receiving our whole deposit back! Definitely would recommend renting through them!
Jacky Hart
May 23, 2021
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Recently used The Letting People for the first time and was genuinely impressed with the service I received. Nothing was too much trouble and was all done very professionally. They managed to find me a new tenant within hours of posting the vacancy and dealt with all administrative stuff for me. A huge thank you to the team
