Independent Letting Agents Reviews

Choosing a letting agent is an important decision. At our lettings reviews centre you can read unbiased reviews about local firms to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your agent on our board.

Latest Reviews

Take forever to respond to emails, get an issue resolved or even acknowleged - frankly - do the job yourself because these people wont keep you "legal" nor ensure your tenants are looked after. Waste of money


I have been letting a property from Harlequin for just over a year now, and I have been nothing other than satisfied with them. They are a family run team who provide an excellent service in a friendly and professional manner. I would absolutely recommend them to anyone!


Difficult experience all the way through. My partner and I rented a flat through Let It for the majority of 2019. The process was shady from before the start - the agent who came to show me the flat in the first place had absolutely no knowledge about the property. The requirements to actually


Please avoid at all costs!!!!! Totally incompetent staff, especially Shakir. Booked a viewing and did not show up, didn't answer the calls either. Contacted the next day to find out what happened, was completely alright until he started screaming at me and coming up with a million excuses.


just now Rented a three bedroom property from this agency, well to sum it up the whole experience was a nightmare from start to end. Here's the story in brief: Start of problems. Day 1: collect keys from office! Yes that's right they don't use industry recognised procedure and do the


Really poor property care team, seriously incompetent. A failure from start to finish really, the house wasn’t cleaned to a professional standard when we moved in, the landlords junk still left in the garage and Stanley blades dotted around the house left behind from the carpet fitters. Numerous


Evil wicked thieves. This family business should be put in prison. I hope they ate found out. They promised me a house always and kicked me out after 6mths. I kept thd house very clean. Rent on time. Garden done every two weeks. They treated me like a peodo. They have cost me my gold. A 1500


I never lost a penny out of my deposit so I definitely didn’t expect to give these disgusting people (I refer to Harringtons) a present of £100. We argued with them for a month about the price taken from the deposit. Harringtons thought that they can steal from us £700. Even though we left


The experience with Tennant Network has been a nightmare from the date they received the securing deposit. The service is terrible, never get to speak to anyone. All staff I originally dealt with in September 2018 have left. One because of stress and anxiety due to work. Another because it’s


Dowen sold our home really quickly and were excellent from start to finish. Mandy dealt with the sale of our home and communication from her was brilliant, she kept us up to date throughout the whole process. They were really helpful and answered and questions quickly. Would certainly recommend


Please AVOID AT ALL COSTS! Fraudulent, don't pay and are not members of property organisations required by LAW!


I have been a contractor with Tenant Network for a number of years now and have always found them to be friendly, well organised and professional. Lizzy has been my main point of contact and is always well-informed.


They've been helpful and replied to emails and comments quickly. Made the process significantly easier for us with their good communications.


Really friendly and easy to deal with. In particular well done to Mandy who was always there to take my call when I needed info on how the sale was progressing. She was a very reassuring presence in what ended up quite a tricky sale!


Used Turner Scott for letting out our property for 4 years. Have always found them professional, very helpful and extremely efficient. Would highly recommend them.


Emma at Castle Estates in Beeston, Nottingham, provided a first class service when my son was urgently looking for shared student accommodation. We had a fairly difficult journey from London to view a potential let and she allowed us maximum flexibility in our arrival time. During the viewing,


Complete fly by night company who underhandedly do everything to make sure that your deposit is not returned. We had 3 separate house viewings at the end of our tenancy and on each occasion they commented on how well we had kept the place. Once the keys were handed back they then advised that


They always side with the landlord, never get things done without hassle. Dealing with them is a very stressful experience. Avoid


A non stop rollercoaster of stress. I've written 3 reviews now on this company on different sites. All staring how appalling they are. Rude ignorant and aggressive. Wont reply to anything. Wont acknowledge or take you on with complaints. Never get essential work done. Once they have


House was a state when we moved in. Requested cleaners which we had and the most notable part of their job was when they finished 'cleaning' - which was very little (although they did remove what was left of a mountain of bin bags after we had removed several bags of it with food waste and


Got great advice and everything under one roof


Warning, stay clear of this utterly shameful letting agent. If my advice won't sway you, then let this: https://www.eveningtimes.co.uk/news/14469177.govanhill-landlord-banned-from-letting-properties/ - The history of the previous manager of the company. Rude and intimidating staff with


I recently sold the apartment and dealt with Shakir who I found to be diligent and energetic. Shakir identified a buyer within a fortnight of placing the apartment on sale which reflects the tenacity with which he deals with sales. The entire team were a pleasure to deal with throughout


Efficient and really friendly and genuinely interested in their customers - much more personal service than any other agency we've come into contact with. Quick and easy processes and great follow up.


A 5 year relationship with these guys ended this week - we never met but in all that time their platinum Landlords service was delivered from a distance with friendly professionalism rent was always paid to us on time and tenancy issues certifications and maintenance services etc were delivered


I required an apartment as I was assigned on a contract to London for a short period of time. It was near enough impossible for me to find and apartment for a term of 3 months and if I did the prices were astronomical. The commute from Cambridge to London daily was just too long. so preferred


AVOID Keywest Sales & Lettings!! Rented from Keywest for two years and it was the worst two years of my life! Don't put yourself through the hell! To preface - we paid the rent in full on time every time, never late on payments or bills, kept the property clean and tidy for all viewings


This is the worst agency I have interacted with. I have been subject to an extreme lack of professionalism from a property manager (based in the Southsea office). No answer to most of my emails, extremely long delay in dealing with urgent issues, unauthorised access to the property and more


Great agents, very nice and helpful with student


For everything you have done for me and my husband. It’s not often people would go out of their way to help strangers for free. We wish you all the best for the future and will suggest your approach to everyone.


I have booked a flat in Central London for a short period and had to pay a 750.00 GBP deposits. When I returned the keys, every hing was perfect excepted that M. Shakir Kapadia is in SILENT mode since then because he stole the deposits and never answered to my numerous calls, emails, letters


I’d really love to recommend Emma - one of the workers at pinnacle - even though she was not assigned to my case, she decided to go out of her way to help me and to make my experience there the best it could be. It was really nice and refreshing to see someone so eager to help in such a place


Be Careful if they manage your Leasehold property.


Very helpful I have had 2 properties from them now I would highly recommend them


Called to arrange a viewing and ask some information about a property I found. The lady who answered my call was really rude and inpatient. And she even pretended she could not hear me and cut me off!!!! Honestly, if bad signal was the case, she could have called me back.


Do not let your property through this company, My neighbour has let his property with these cowboys. The issue is the garden has been split into 2 halves for some silly reason! The back end of the property via the back alley has been fly tipped, the landlord has dumped his own rubbish, other


They were very through in their task. Always on time and gave very good advice.


We have used Iain on and off for more than fifteen years and we can *highly* recommend him. As an estate agent, Iain without question, is second to none in the Bournemouth area. Iain is extremely hard working, diligent and the most important thing of all is that Iain always gets properties


Was absolutely amazing service. The agents are very friendly and more than happy to help, moving has been an easy process thanks to the guys at Tenant Network, I couldn't be happier!


Felix is a credit to this organisation, he is understanding and patient but still tries to find the best solution possible for both Landlord and Tenant. He recently went above and beyond when a contractor locked me out of my property and Felix left his home out of hours to help me out.


I have been with Northwood as a landlord for over 10 years, they have been very supportive during this time. When the tenant moved out just after Christmas, I decided to put it up for sale, Sion was amazing, advised me on what to do and got it on the market quickly. The sale went through yesterday.


I visited Berkley Estates last week whilst looking for a property to rent for my son. The staff were welcoming, friendly and informative. I feel we'll be in safe hands with Berkley.


Again delighted with the continuing support I've received from Peter Anthonyin the letting and managing of our property on Bramhall Lane. Denise has been very helpful in recruiting a new tenant for a vacancy in one of our flats and has done so very quickly thereby minimising the down time between


I am appalled that The Letting Game have pressurised my daughter and her flatmates to renew their tenancy agreement, including the payment of egrigious fees for a property that is not due renewal until several months after a change to the law on the 1st June ( which sees such fees scrapped).


Belvoir Doncaster is not regulated under the FCA. Please do not use this fraudulent company which is run by a mesogenisitc owner. I would strongly advise that you check out the FCA register and type in Belvoir Doncaster as the FCA advise on their own website not to use this company. https://register.fca.org.uk/ShPo_FirmDetailsPage?id=001b000000MgBGQAA3


We placed three of our properties with Bernie, Des and their team some 12 months ago. We have received an excellent service from all with regular contact with Alison in the office. All repairs are agreed and organised and well managed and all elements of advertising, viewing, referencing and


Mandy was brilliant, nothing was ever a problem and she was quick to turn round queries and questions and always available for advice.


Being a long distance Landlord can be a real hassle if you have difficult tenants. Fortunately, the team at Belvoir have done a terrific job of engaging with reliable and stable tenants on our behalf. Also when it comes to handover to new tenants, the excellent cleaning team do a great job


Purchased a large former care home on the Hinckley Road in Leicester for the charity I manage. Worked with Richard Chesterton of Key west to secure the deal at a reasonable price. Richard was very professional throughout, always responsive and communicative, and did all he could to facilitate


Very professional and helpful, they worked hard to ensure a successful sale. Thank you