Independent Letting Agents Reviews

Choosing a letting agent is an important decision. At our lettings reviews centre you can read unbiased reviews about local firms to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your agent on our board.

Latest Reviews

An easy estate agent to deal with. We rented a property from them and whilst they were thorough there process was simply and straight forward. We have enjoyed dealing with the company and would use them again.


Once they have your business you are on their terms. You cannot contact them, they make everything so difficult for you to even give you a 5 minute chat. Worst service in the world. You would literally be getting less hassle than if you were to manage your own property. Makes you wonder


Such a great agent extremely helpful and friendly. Very knowledgable, any problems time or day all the team were more than happy to help. Would 100% recommend


I rented a flat in Sale from Northwood and found them to be excellent. The girls in the office were great and resolved all issues promptly. After reading the other reviews I found my experience to be completely different. I moved out last week and have already received my deposit back. Would


I would recommend Umega. They manage my property in Quartermile and deal with all maintenance and tenant issues promptly. They found tenants quickly and kept me informed throughout so I feel happy to have them at my side.


Seems professional and looks good at first but once you meet the staff you will soon work out they want your money but dont want to deal with any issues you may have. A constant let down. Go else where


Umega manage my flat in Dalry and have done a fantastic job of keeping it occupied and handling a kitchen refurbishment and some minor repairs on my behalf. Always quick to pick up the phone and keep me in the loop over email I’m pleased with how things are going.


Thanks for the superb service you have given us, On behalf of my sister and I a huge Thank You....


Umega Lettings rent out our 5 bedroom property in Marchmont and have done a great job of keeping it full over the past 5 years or so. I don't have to give the flat much thought as I know Umega take care of everything and will let me know if they need anything.


Amazing from the start. Had used agents before but these guys are absolutely top notch, professional, friendly and nothing too much bother. Always available when I need them and fully qualified too. Prices are extremely competitive for what Eclipse actually do! Highly recommended!


I'm a Umega tenant and am really happy with how things are going. Umega were easy to deal with before I moved in and have dealt with a couple of small issues in the kitchen very swiftly so no complaints at all! Very happy


I've been usig Umega for about 7-8 years now and have always found their service to be first class. I've enjoyed watching them grow; testament to the good work they do


Very dodgey company, please stay away you get loads of automated message to your mobile and they sell you number to other companies and you then receive a lot of nusance calls MY ADVISE IS TO STAY WELL CLEAR!!!!!!!!!!!!!!!!


I have been with fixed rent for over 6 years and they are truly a breath of fresh air. Always happy to please and so approachable, in and out of office hours. My rent is paid always on time and any repairs are dealt with swiftly. I have no hesitation in recommending their services, a five


I worked with Fixed Rent for about 6 years now... And like every healthy relationship we've had kinks which we've had to 'iron out' when we initially started. Right now I can say Fixed Rent have been wonderful to work with, and they go that extra mile that very few agents ever will. So I'm


Umega are great. I've lived in 5-6 different rented properties over the past 10 years and Umega's service is head and shoulders above the rest. They seem to actually want to help me and make sure I'm happy in my flat, unlike a lot of their competitors. I've recommended to many friends!


I live overseas and have trusted my apartment to Umega lettings on the recommendation of a close family friend. I have certainly not been disappointed and for the past 4 years all matters have been dealt with swiftly. I tend to deal with Umega over email due to different timezones but if I


Had a terrible time renting with this agent Would strongly recommend against using this agency


After several years managing the letting of our London property to a very high standard, we were equally pleased with Drivers & Norris' performance as the sales agent for the same property. As residents in Brazil it was particularly important to have a strong personalized service, with a regular


Agents don't get more morally bankrupt than this! I have had the displeasure of dealing with this company as a tenant. If you are a landlord and you care about the fair treatment of human beings, go elsewhere! We were renting a property and requested to change 2 tenants, who we had found


Fixed Rent Ltd have been managing my Neasden property for over 4 years. It is on their Guaranteed Scheme and I have always been paid on time every month. They have also inspected the property regularly and maintained it very well.


After 40 days our deposit still remains with these agents/landlord. Staff is incompetent to properly carry out check out and deposit release processes. They don't understand what agents have to say unless you call them everyday until the week passes by and eventually they will make a snail's


Tried on several occasions to book a viewing, No one turned up at the property. When I called them, a very rude girl said they were to busy to talk to me!!! Spoke to a very rude man also. Avoid!!!


What an absolute joke of a business. I called to book a viewing for a property to buy and an agreed time and date was arranged. I turned up at 6:15 in the rain and had prior to arriving tried to ring to confirm I was on my way, no answer. Waited at the property for 45 minutes in the cold and


I would not recommend anyone choose this agent. I have vacated the property since a very long time but have not received my deposit. I called this agent and they kept saying their manager was not there so I should send them an email. I have sent a lot of emails but have received no response.


Attempted to rent a flat in Dewsbury from these people (in Boothroyds House if the owner is reading). Viewing was great, paid the application fee on the spot and received the application by email the following morning. Replied within 30 minutes enclosing every piece of supporting information


I brought a new build property in Mickleover and rented it straight out with Platinum Estates. They looked after all aspects of the property and the requests of the tenant which left me with peace of mind. A year later I moved into the property and it was handed back to me in the exact same


I had to put my penthouse up for let with Platinum Estates and I was very impressed with the knowledgeable information that they provided at our first meeting. They took photos of the property and had viewings take place the following day. My property received a secure tenant within a couple


It took 130 Days to get my Deposit back. 130 DAYS! 4 and a half months!! After creating a fake dispute, taking an age to argue the case. Other than that they seem to be professional... maybe they need more staff... but if you like getting your deposit back in a timely manner then avoid.


Helpful and professional service, Acorns Lettings are very good at what they do. Bravo!!!


Sadly, I would have to share the sentiments of the last reviewer. Absolutely shocking service. We have been in our Apartment 1 month. Curtains were hiding rotten windows. Doors have gaps. Most of the windows are broken. Broken double glazing. Water leaking from window in my 3 year old toddlers


My property was let within 24 hours. The staff were fantastic, very knowledgeable and I felt had an approach that put me at ease with the whole process. Michael, who came out to look at my property knew his stuff and was able to answer all my questions.


I have been letting my property with Martin and Co. for a few years now, appointing them upon recommendation from another landlord. They handled the transition from my incumbent letting agent, efficiently and professionally, with tact and diplomacy. During my whole period as a landlord


Leaders pride park, Derby Appalling service. Been in property for less than 1 month. No condition report. No inventory. Countless phone calls. No direct debit for rent. Absolutely no faith whatsoever in this company. Awful service. Be very careful before engaging the services of this company.


Absolutely terrible service for tenants, avoid using Stirling Ackroyd completely , their tenancy contracts are made to benefit/safeguard landlords and themselves and exploit tenants. We had a terrible experience dealing with them, the nightmare stories you hear about estate/letting agents came


Working on a project over here in London from the U.S.A needed an apartment to rent for a Short Period of time. Shak was great with few different apts to select from. the apartment was actually better than the pictures provided. Great Agency. will definitely be calling you guys up for


I previously rent a flat with Alba residential then Braemore took over. Lived in the property for nearly 5 years with a perfect inspection each time and no complaints. We reported various issues - cooker broken, blinds broken, flooded downstairs neighbour, mouldy bathroom floors, cracked


Decent guys at a new agency. Very helpful with getting me and my girlfriend settled in. The smoothest experiences i have had renting an apartment.


They really won't bother with you until they feel like it, I was locked out of my own house the other day missing work because the locks are screwed and a certain main door key open the flat door also so people that have the main door key now have access to my flat. The tap has been ripped


My first year at Plymouth University saw me rent a property from Home Student Link. Pros: Great location Less expensive than other options Good vibe within the house amongst housemates All inclusive of bills I had a spacious top floor room looking out onto the university Friendly


I have had the misfortune to use Berkley's as a landlord and as a potential investment buyer...... Completely useless on both counts. Students , landlords , sellers avoid, use more knowledgable and professional services of others like Keywest next door or First4lettings; excellent people.


Very good small local agency. So nice to deal with a local firm so you always know the person you're speaking to. Managed my small flat while I rented it out, Then gave me advice on what to do when i moved back up north. I although it was a lovely apartment and the advised me to keep it. I


My experience with the company was good and i will always recommend them to friends and families who need the services they offer.


Absolutely appalling. Would not trust these people as a tenant or to manage your property. I don't know how an organisation can get away with being this bad. Choose another letting agency, do not waste your time or money on these people.


I have been letting my property with Martin and co Sutton Coldfield for 4 years now and I have found them to be nothing but helpful, friendly and efficient. Andrew and his team are approachable and know their business well. Being new to letting, I often need to ask questions and have always


I would give 0 stars if possible. We had a rats nest in our home for 3 months and the rude staff chose to ignore us! Awful. Do not rent with this company!


Charged well over £300 for holding fee. We were told that we would get it back if we pulled out of the transaction. But they refused to pay it back even though it was meant for a couple and only one person was going on the paperwork. They appeared to be helpful at first, but shouldn't have


Absolutely appalling service from day one. Woman called Carol so rude, arrogant, stuck up, zero people skills, made the whole tenancy miserable. I heard other tenants share stories of how she had treated them too. She acts like she's manager of a multi million pound buisuness (even though they


Martin and co. Helped me get rid of a bad tenant. The tenant left the flat in a bad state, oven was filthy, bathroom grouting all mouldy. The tenant didn't know how to keep a good house. I asked Martin and co to help, Melissa helped obtain money to cover the cleaning costs and then they


I rented a property through Martin and Co for 18 months. They made my move in and out stress free. Would definitely recommend them to anyone