Independent Letting Agents Reviews

Choosing a letting agent is an important decision. At our lettings reviews centre you can read unbiased reviews about local firms to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your agent on our board.

Latest Reviews

I recently sold a property through Northwood and was impressed with the professionalism of the staff right the way through the process. Jo was a pleasure to deal with it! Many thanks for the help.


Cannot fault this agency, very good customer services from Dean Kilpatrick who i dealt with , overall impressed, well done Dean for your help , definitely RECOMMEND


Stay away from them. First of all, they make you pay for the things that no other agency charges you. They require you to do your own referencing (£30+), before you sign the contract. They also make you pay (£25) for the Landlord reference when you need it for your next flat. Secondly,


It's always nice dealing with sincere and genuine people, someone who listens and is there to cater to your needs, Katie is just that.


Very good experience letting from them. First of all, we liked the neighbourhood and the property. It is always easy to get in touch with the staff and they will be ready for you to solve any queries or problems that you might have. They´ll solve any problem that you may have without long


Would like to thank Dean so much for the service he has provided to me and my boyfriend. We have managed to complete the application process really quickly with his help! Really helpful and professional, made us feel priority! Thanks Dean you are a star!


Jayne is absolutely lovely, always very nice. She is always at hand and can always get in touch with her easily, as our main point of contact she had made renting very easy!! Russel is also very nice, we had a issue with our sink and sorted it straight away. All staff are lovely. Would recommend


C4P gave me a property thanks to Ali his service was great.


I rented from A Flat In Town from February 2020 to July 2020 for work. They were fantastic letting agents and were always helpful whenever any issues came up, and replied quickly to emails. The staff are attentive, understanding and friendly. The deposit was returned very quickly and all documentation


Dubious company (s)? Damp, shabby maintenance, cheap furniture and very overpriced. Only interested in money. Glad to leave after Uni finished.


The team at Belvoir, particularly Chris, Lorraine and Katie have really helped me let my property and fully managed it throughout the two years I have been with them. Prices for work and fees have been good and communication has been excellent and would have no hesitation in using them again


Ali was very helpful and efficient and made my experience moving in to my new property very easy. Thanks Mr Ali for your wonderful service.


In the ~2 years that myself and my partner had let from Shefflets, we had never one issue. All repairs that we had logged were quickly dealt with. Thank you for being so transparent and helpful throughout the entire 'lock-down' period.


Katie was so so helpful I felt like I could drop her a text whenever I needed any help couldn’t have asked for better


As a young couple looking for a rented property David from Butlers has been honest, reliable and has communicated well with us throughout the process.


I usually don’t write any reviews but if this could help even just one person then I felt it was important to explain my horrendous experience with Ashmore... My husband and I were tenants in one of Ashmore’s properties, we kept the house in good condition and caused no issues during our


Thank you to all the team helping me through my application and move in! I was a very nervous customer - moving during the COVID pandemic is very stressful, not being able to see the place in person made me more nervous than I thought it would. The team helped me out with video viewings, answering


I have had my apartment rented out through Happy Lets since 2008. My initial contact was through Bobby Sandhu, the owner of the letting agency. He organised everything for me as I was living overseas at the time. Since then, the apartment has been constantly let without issue. I receive my


I have been with BTC for 4 years they have been very reliable and helpful. I would highly recommend them.


The bad reviews about Fraser Bond are correct and I fully concur with them. Wish I had read these reviews with them before renting with them. BIG WARNINGGG!. The guy ended up being a THIEF, SCAMMER and HARASSER. WARNING AGAIN! I rented a flat for a short period in central London and when


I had problems with my thermostat it wouldn’t work, the plumber Joe who works with Belvoir very nice guy very professional came out as soon as he could to put me a new one in. Belvoir always kept me updated daily so I knew the process and so did joe the plumber. Thank you so much no problems


Delighted with all the help and service I received from the office at Abram, Wigan. My main contact, Karen O'Connor, went out of her way to see that everything was dealt with promptly - even answering all my emails on Saturdays and Sundays. Happy also with the property - and at a reasonable


Katie was wonderful in helping me find accommodation and a house mate in Leeds. The service was fast and personal, and Katie always did her utmost to ensure that all of my needs were met throughout the process whilst allowing me to take the time that I needed. Highly recommend, I wouldn't choose


Katie was incredibly helpful when we were trying to find our house for second year! She wasn’t pushy and listened to what we wanted before showing us a great selection of properties! Highly recommend for any students living in Leeds!


Excellent letting agency and the landlord they represent. Been with them for 4 and a half years already and any issues are resolved as soon as possible and always in a very friendly manner. They even went the extra mile recently providing an alternative solution when our washer gave up, enabling


Amazing caring people! Thank you for letting me get bk on my feet... I wouldn't of done it with out your help.


Been a tenant for aprox. 6 years! Always been treated with respect and understanding, never had any issue. I would recommend Legal Lets to anybody looking to rent a place to live with quality service and a smile on a face.


Very professional company that I have been using to manage my portfolio over the last 3 years. I have always found them to be polite and helpful and extremely efficient at managing my properties. The service charges are reasonable and offer value for money as I don't have time to manage the


Rented a few properties from them for over 5 years without any issues. Very friendly to deal with.


Karen O'connor was really professional she took care of everything for me very quick turn around for me to find a place and be ready to move into ASAP. I highly recommend Karen and the team


Do not trust these people!!


Takes ages to get a reply and weeks to get anything fixed. Bad customer service and absolutely no care about the job. Unprofessional and untrustworthy


Daniel was very knowledgeable and informative. He answered our questions and gave us plenty of time to look around


Super friendly , very professional, very understanding and nothing is ever too much trouble , great team effort, 5 stars all the way


Used abbey rentals for accommodation when working near Chester and it was excellent service. Special mention to Maddy who was first class from start to finish nothing was too much trouble and any problems dealt with quickly and efficiently. Thanks Maddy I will definitely use you guys again


Envisage are excellent at charging high fees and being as unhelpful and unpleasant as possible. From the first day we moved in it was a nightmare; broken furniture left in bedrooms, Wi-Fi that did not work and it seemed no one had even bothered to enter the property since the previous tenants


NOT RESPECTING PRIVACY!! I rented a property from Stepping Stones for 5 years, only could say very good words about Kieran and Emma they are very nice, helpful and professional with the customers, if we had problem with the boiler or anything else has been sorted quickly. BUT i give you


Always very quick to respond and to provide advice/ assistance. Thank you Western Lettings!


I have to say I am very impressed with the service the team has offered. I seldom leave reviews but credit where it is due. The local sales team have been fantastic in arranging viewings and sorting answers to questions and the central team have been great sorting paperwork and check in.


Phil was really helpful and polite. Felt that he listened to my comments and the feed back I have had since has been really pleasing


Hannah always gets back to us very quickly and corresponds by email and phone which I really appreciate. She reads correspondence thoroughly to understand our needs. She is honest which I appreciate the most because previous agents have not been and I respect honesty over convenience much more.


Recently sold our house with Peter David properties. They were absolutely brilliant and did far more than I would expect from an estate agent. Rick, Fay, Fran and the team are friendly, professional and knowledgeable. Would definitely recommend them.


Prompt, professional, and courteous. Stephanie and Ruth were great helping us find and secure a rental property. Thank you.


Excellent service, especially Leah. Well done


We were exceptionally pleased with our flat inspection with Asheley. She was extremely positive and helpful in every way and made sure we were happy with everything within the flat. It was great to meet Asheley and put a face to the name. Issues were doubt with straight away and updates from


I have been extremely impressed by the support offered by Lucy and her team. I have received honest and constructive feedback about the property and that helps build my confidence. Thank you for your support and guidance


Garry and Sandra were fantastic throughout the process of us selling our property. If you are looking to sell your property I would definitely recommend you use Peter David.


Rob was very friendly, professional and helpful before, during and after our move. We couldn’t be happier with our new home and the service provided by Aspire. Thank you.


Tom was really helpful and polite. Felt that he listened to my comments and the feed back I have had since has been really pleasing


Belvoir Doncaster recently handled the re-marketing of my flat. Their service was professional and efficient, securing a tenant before the last one left. Having been with them for many years now, I would recommend their full managed service: they take great care of all aspects of the process