Independent Letting Agents Reviews

Choosing a letting agent is an important decision. At our lettings reviews centre you can read unbiased reviews about local firms to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your agent on our board.

Latest Reviews

When I came to rent out my property in 2010, I compared four different letting agencies in Birmingham. I chose Prima because they were professional, friendly and cost effective. I made the right choice and have no regrets that I chose Prima over other, 'big name' letting companies in Birmingham.

This is a good letting agent unlike Simon Mustos also in Kettering. My partner rented from this agent for over 13 years and was a good tenant. But the house she rented was awful and the promises of it being decorated were never fulfilled. It even had a hole in the ceiling from a leak that

Had misfortune of renting from company. When moved in I was angry that they had not removed large amount of rubbish in back yard or removed filthy bed that I requested be removed before moving in. Tv plug sockets did not work, phoned Alphalet then electrician rang said already been to look

Excellent service, marketing was second to none, property sold within 21 days, Team are professional and approachable, offering a service that is second to none. Kept up to date every step of the way with practical and helpful advice, would highly recommend to any would be seller

Stay away

Terrible. Only cared about money. Viewed a flat and was told stuff would be fixed before I moved in. It wasn't. Flat was also quite dusty and I had to scrub black mould out of the toilet cistern (looked like it had been there for years) Really bad getting repairs done. Told them there was

Brilliant to deal with and leave me to it, always telling me when they’re coming round.

Been using fixed rent for the last 8 years for my portfolio in London as I live abroad and I can truly say that they provide an excellent service as payments are always on time and In front with any maintenance issues are dealt with promptly at a low cost

If I could rate lower than 1 star I would, as they don't deserve a full star. Rented from them for a couple of years. Despite their negative reviews (several years ago, now I would not use their 'services' no matter what! ) I decided to give them a chance because I liked the property. That

My flat is in Dalry and I’ve been a tenant of Umega Lettings for 2 years. The flat’s great and Umega Lettings are always courteous in letting me know if someone is coming round to check my boiler/alarms etc. Everything’s nice and clear and simple with them.

I’ve been a fan of Umega Lettings since before I was a tenant as I like their bright brand. I’ve not been disappointed as a tenant as they live up to their colours with a lovely happy, helpful team. Would 100% recommend Umega Lettings to friends and family.

DO NOT USE THIS COMPANY! they will happily take your money but then don't respond to emails or phone calls. They will rip you off and then ignore any request for an explanation. DO NOT USE!!!!

Umega Lettings rent out my mother’s property in Polwarth and its been lovely to know that I have a company that cares to take care of things. We have a lovely family who appear to be taking good care of the property which I know is very reassuring for my mother and for the rest of the family.

Terrible customer service and 'unprofessional' company, please avoid for your peace of mind. They gave me wrong keys to the apartment which caused a lot of problems as I was left outside with a van full of furniture and could not move in. They were rude especially the manager in Derby office

I’ve been a fan of Umega Lettings since before I was a tenant as I like their bright brand. I’ve not been disappointed as a tenant as they live up to their colours with a lovely happy, helpful team.

Rogue Letting Agent - Northwood Crawley Avoid this agent at all costs. Crawley, Northwood purport to be a first rate letting agent, but the truth is, they are no more than a pseudo non-professional outfit, who have little genuine experience of managing property, customer services, or even

A special thanks to Andy for all his help getting our property ready to market. Our circumstances have changed this year so we won’t be letting out the property until next year now but I wanted to say how impressed I was with the service and advice you offered and we’ll definitely be in

Umega Lettings is the best property management company I’ve used and always quick to help out with problems in my property and with neighbours.

Using Umega for my property in Stockbridge and am really pleased with the service. Always kept up to date and means I don’t have to remember to do anything!

Moved my properties over to Umega Lettings c4 years ago and havn’t looked back. I was used to having to chase up 3-4 times for an answer and for money to come off my rent without me knowing. Much, much better from Umega who seem to have cracked it!

My girlfriend and I let a property in Newington from Umega and they’re by far the nicest letting agency we’ve dealt with. Seem happy to go above and beyond sorting out things relating to mail, utilities and all sorts of other stuff that my previous letting agents wouldn’t dream of!

An easy estate agent to deal with. We rented a property from them and whilst they were thorough there process was simply and straight forward. We have enjoyed dealing with the company and would use them again.

Once they have your business you are on their terms. You cannot contact them, they make everything so difficult for you to even give you a 5 minute chat. Worst service in the world. You would literally be getting less hassle than if you were to manage your own property. Makes you wonder

Such a great agent extremely helpful and friendly. Very knowledgable, any problems time or day all the team were more than happy to help. Would 100% recommend

I rented a flat in Sale from Northwood and found them to be excellent. The girls in the office were great and resolved all issues promptly. After reading the other reviews I found my experience to be completely different. I moved out last week and have already received my deposit back. Would

I would recommend Umega. They manage my property in Quartermile and deal with all maintenance and tenant issues promptly. They found tenants quickly and kept me informed throughout so I feel happy to have them at my side.

Seems professional and looks good at first but once you meet the staff you will soon work out they want your money but dont want to deal with any issues you may have. A constant let down. Go else where

Umega manage my flat in Dalry and have done a fantastic job of keeping it occupied and handling a kitchen refurbishment and some minor repairs on my behalf. Always quick to pick up the phone and keep me in the loop over email I’m pleased with how things are going.

Thanks for the superb service you have given us, On behalf of my sister and I a huge Thank You....

Umega Lettings rent out our 5 bedroom property in Marchmont and have done a great job of keeping it full over the past 5 years or so. I don't have to give the flat much thought as I know Umega take care of everything and will let me know if they need anything.

Amazing from the start. Had used agents before but these guys are absolutely top notch, professional, friendly and nothing too much bother. Always available when I need them and fully qualified too. Prices are extremely competitive for what Eclipse actually do! Highly recommended!

I'm a Umega tenant and am really happy with how things are going. Umega were easy to deal with before I moved in and have dealt with a couple of small issues in the kitchen very swiftly so no complaints at all! Very happy

I've been usig Umega for about 7-8 years now and have always found their service to be first class. I've enjoyed watching them grow; testament to the good work they do

Very dodgey company, please stay away you get loads of automated message to your mobile and they sell you number to other companies and you then receive a lot of nusance calls MY ADVISE IS TO STAY WELL CLEAR!!!!!!!!!!!!!!!!

I have been with fixed rent for over 6 years and they are truly a breath of fresh air. Always happy to please and so approachable, in and out of office hours. My rent is paid always on time and any repairs are dealt with swiftly. I have no hesitation in recommending their services, a five

I worked with Fixed Rent for about 6 years now... And like every healthy relationship we've had kinks which we've had to 'iron out' when we initially started. Right now I can say Fixed Rent have been wonderful to work with, and they go that extra mile that very few agents ever will. So I'm

Umega are great. I've lived in 5-6 different rented properties over the past 10 years and Umega's service is head and shoulders above the rest. They seem to actually want to help me and make sure I'm happy in my flat, unlike a lot of their competitors. I've recommended to many friends!

I live overseas and have trusted my apartment to Umega lettings on the recommendation of a close family friend. I have certainly not been disappointed and for the past 4 years all matters have been dealt with swiftly. I tend to deal with Umega over email due to different timezones but if I

Had a terrible time renting with this agent Would strongly recommend against using this agency

After several years managing the letting of our London property to a very high standard, we were equally pleased with Drivers & Norris' performance as the sales agent for the same property. As residents in Brazil it was particularly important to have a strong personalized service, with a regular

Agents don't get more morally bankrupt than this! I have had the displeasure of dealing with this company as a tenant. If you are a landlord and you care about the fair treatment of human beings, go elsewhere! We were renting a property and requested to change 2 tenants, who we had found

Fixed Rent Ltd have been managing my Neasden property for over 4 years. It is on their Guaranteed Scheme and I have always been paid on time every month. They have also inspected the property regularly and maintained it very well.

After 40 days our deposit still remains with these agents/landlord. Staff is incompetent to properly carry out check out and deposit release processes. They don't understand what agents have to say unless you call them everyday until the week passes by and eventually they will make a snail's

Tried on several occasions to book a viewing, No one turned up at the property. When I called them, a very rude girl said they were to busy to talk to me!!! Spoke to a very rude man also. Avoid!!!

What an absolute joke of a business. I called to book a viewing for a property to buy and an agreed time and date was arranged. I turned up at 6:15 in the rain and had prior to arriving tried to ring to confirm I was on my way, no answer. Waited at the property for 45 minutes in the cold and

I would not recommend anyone choose this agent. I have vacated the property since a very long time but have not received my deposit. I called this agent and they kept saying their manager was not there so I should send them an email. I have sent a lot of emails but have received no response.

Attempted to rent a flat in Dewsbury from these people (in Boothroyds House if the owner is reading). Viewing was great, paid the application fee on the spot and received the application by email the following morning. Replied within 30 minutes enclosing every piece of supporting information

I brought a new build property in Mickleover and rented it straight out with Platinum Estates. They looked after all aspects of the property and the requests of the tenant which left me with peace of mind. A year later I moved into the property and it was handed back to me in the exact same

I had to put my penthouse up for let with Platinum Estates and I was very impressed with the knowledgeable information that they provided at our first meeting. They took photos of the property and had viewings take place the following day. My property received a secure tenant within a couple

It took 130 Days to get my Deposit back. 130 DAYS! 4 and a half months!! After creating a fake dispute, taking an age to argue the case. Other than that they seem to be professional... maybe they need more staff... but if you like getting your deposit back in a timely manner then avoid.