Lettings Manager

Looking for job in: London/Leeds/Liverpool
Key skills: As an enthusiastic and ambitious individual I am looking to establish a successful position within a
sales and customer service environment. Having gained extensive experience within this field I would
describe myself as a motivated, hardworking and organised person. I am reliable and friendly and
able to communicate well with people at all levels.
Candidate CV resume: Paul Foley
161a Southgate Road
Islington
London
N1 3LE
0207 288 1372
paul_foley@hotmail.co.uk
Personal Profile:
As an enthusiastic and ambitious individual I am looking to establish a successful position within a
sales and customer service environment. Having gained extensive experience within this field I would
describe myself as a motivated, hardworking and organised person. I am reliable and friendly and
able to communicate well with people at all levels.
Employment Profile:
2006 – Present: Managing Director - Lounge Lettings – London
• Responsible for successfully letting over 1,000 properties in the last 3
years.
• Responsible for the set up and running of the business.
• Recruitment and formal training of employees.
• Advertisement of business and properties.
• Staff management and motivation.
• Canvassing new business.
• Maintaining a high level of customer service for both Tenants and
Landlords.
• Consistently achieving targets and deadlines.
• Negotiating offers to Landlords and tenants.
• Building a large portfolio of properties.
2003 – 2006: Manager - Black Katz Residential Lettings and Property Management– London
• Management and motivation of staff.
• Consistently achieving targets and deadlines.
• Negotiating with both Landlords and Tenants.
• Dealing with daily company commitments.
• Administration of Legal documentation and letting fees working within
legislation requirements and law relating to Residential Lettings and
property management.
• Ensuring regulations are maintained.
• Dealing with offers and negotiating.
• Ensuring that the level of Customer Service meets the company and
customer requirements.
• Advertising of properties.
2001 – 2003: Assistant Manager - The Officers Club - London
• Training and motivation of staff.
• Assisting customers with all aspects of customer service.
• Management duties/Allocation of staff.
• Banking and Administration.
1998 – 2001: Manager - Salmon and Compasses - London
• Management and team training.
• Staff management and motivation.
• Marketing and promotion of products and entertainment.
• Organization of rotas, wages and banking procedures.
• Dealing with customers and suppliers.
1994 – 1998: Working and Travelling
• Working and travelling around Europe, Australia, Indonesia, America and
Canada. Gaining experience working and dealing with people from many
different cultures, nationalities and backgrounds.
1992 – 1994: Sales Assistant - Envy Clothing - Hanley, Stoke-on-Trent
• Till duties
• Maintaining store
• Assisting customers
Education:
1990 to 1994: St Margaret Ward High School, Stoke-on-Trent – 3 A-Levels, 10 GCSE’s.
1986 to 1990: St Mary’s College, Merseyside
Key Transferable Skills:
Interpersonal and Communication Skills: Excellent written and verbal skills with the ability to relate
easily to people from a wide range of backgrounds. Developed during my education and through
dealing with a wide range of people at all levels throughout my career.
Negotiation Skills: As a lettings agent, manager and in my current role as a Managing Director, I
have developed effective negotiation skills when dealing with Landlords and Tenants often
overcoming potential problems and reaching satisfactory conclusions for both parties.
Team Working Skills: Able to work as an individual whilst at the same time working effectively as
part of a team environment with the ability to motivate and lead team members. Developed as a result
of playing football and working as part of and managing teams throughout my career.
Confidence: Having the resilience and self-confidence to persevere in challenging situations.
Interests:
Being an energetic and enthusiastic person I enjoy playing football, kick-boxing and going to the gym.
Additional Information:
I hold a full driving licence. I am computer literate and conversant with Microsoft Outlook, Word,
Excel, Access, PowerPoint and Internet Explorer.
References available upon request
Educational details: A Levels 3,GCSE's 10
Name: Mr. Paul Foley
Age: 37 years old, male
Total experience: 10 years
Currently employed: Yes
Phone number: 07943195028
E-mail address: paul_foley@hotmail.co.uk - preferred contact method
Town & County: Islington, North London
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