We are a modern letting agency based in North Oxfordshire with over 30 years combined experience in the field of residential and commercial lettings and management. Stepping Stones Letting is built on the idea of a personal, friendly and professional approach and is 100% dedicated to lettings and management. We are a family owned and run business with integrity at our heart. We pride ourselves on being able to offer a one to one service to each and every one or our customers.

Serviced Areas

  • South Warwickshire & Banbury

Contact Details

  Website
  City Banbury
  Postcode OX16 0AA
  Address 3 - 4 Horsefair
  Phone Number 012 9527 5909

  • I would not recommend this business
  • Emma and Kieran very professional
  • NOT RESPECTING PRIVACY!!

NOT RESPECTING PRIVACY!!

I rented a property from Stepping Stones for 5 years, only could say very good words about Kieran and Emma they are very nice, helpful and professional with the customers, if we had problem with the boiler or anything else has been sorted quickly.

BUT i give you only 2 stars because:

Agency has a ill-mannered property manager, very unprofessional, couple of time he was coming for visit the property and came in without knock the door, just used his key.

NOT RESPECTING PRIVACY!!

Always been rude, grumpy and arrogant, except when we renew the contract.

Last time he had appointment with the new tenant for visit the property .
They didn’t email/text/phoned to us.
When I asked him about it:

Why didn’t you let us know we have visitors?
He said, he did.
I said, ‘No you didn’t.
He then called me a liar and left in a tantrum.

NOT RESPECTING PRIVACY!!

I strongly recommend to avoid using....

Value for money
Service & support
Quality
Location
Overall ratingGood

  • I would recommend this business

Very professional, efficient and highly recommended if you are an international worker who needs to look for your next move from abroad. I couldn't be there in person and Glen organized me an apartment view through a video call all in the same Saturday morning !!! They also accepted a view by a person on my behalf ! Very quick also with the referencing process.
These people clearly know how to make business out of the local community and they do everything they can to simplify your life and save real money. On a comparison Stambra Powell asked me to book a plane for the second time, to be there in person to view the property (after having recently rented an apartment with them and receiving the deposit back in full !?)... Luckily in the era of 4-5G internet with the decent people I met at Stepping Stones I was able this time to make a smart move.
I cannot recommend enough Stepping Stones Letting particularly if you're looking into Banbury.
Thanks again Glen!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Would recommend! Amazing team

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I rented a flat through Stepping Stones from Aug 18 to Dec 19. During that time if I had any queries (which were few and far between), they were dealt with quickly and efficiently. 'Check out' was also seamless and promptly sorted. Huge thanks to Kieran and Emma who were my contacts - both a credit to the company and very personable to work with. I would not hesitate in using Stepping Stones again or recommending them.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I have used Stepping Stones for nearly 2 years, it was a big move in for myself and my partner as it was our first place together and moving into a different area, these guys made it easy and Lauren our rental manager was fab and I would definitely use them again should I need to rent a house, very professional and personable team. We had to move on fairly quick due to change in circumstances and they helped us and made the leave easy.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I wasn’t particularly impressed with the guy who showed me the flat but Emma at the agency was wonderful. She saw I was unsure and suggested I take longer to consider if the property was right for me. It was exactly what I needed.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Very happy with Stepping Stones, I would definitely recommend them. They are up front with all costs, they care about both tenant and landlord being fairly treated, and did an excellent job for us. Good to deal with, responsive and well organised.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

I am not one to ever write a review for anything, but I rented from Stepping Stones for 3 years and I do not have a single complaint about anything. All of my dealings with the office personnel were nothing but professional and they were always extremely helpful and dealt with any issues in a timely manner. If any maintenance issues arose during my tenancy, they were always repaired as soon as possible. I would recommend this agency to anyone and would not hesitate to rent from them again in the future.


A great agency! I am extremely satisfied with the communication and help in many aspects. Trustworthy and serious people.


I've been with Stepping Stones for 2 years and never had a problem with them. If anything was wrong, they promptly delt with it. There were no issues with getting my deposit back.

Kieran as my Property Manager was very helpfull and fair.

I would recomend this Letting Agency.


Amazing Agency! I've been using Stepping Stones to look after and administer my property in Banbury for 10 years now and the service that they've provided throughout this period has been nothing short of outstanding in every respect. I've been completely impressed with all of the support and communication that has been given to me and I would highly highly recommend them. Many thanks Stepping Stones; first class


Stepping Stones have been our letting agent for ~9 years and in all that time we have found them to offer a very good level of service, both in terms of letting and ensuring the property is properly maintained. When property issues occur, they are quick to respond and resolve those issues quickly and fairly. They ensure that they provide a total solution that helps both anyone letting our property and peace of mind for ourselves. Thank you Stepping Stones


I have used Stepping Stones during the last 2 years to let out 2 properties. Everyone in the office were extremely helpful, they made the process from marketing my properties to my tenants moving so easy. I have recommended them on many occasions with excellent feedback.

From Our Website

We are a property letting and management company built on the idea, of a personal, friendly and professional approach and are 100% dedicated to lettings and management. At Stepping Stones we direct all energy and resources towards giving clients an expert letting and management service. This means that when you choose our property management service, you can rest assured that we know all the problems that can arise. So if you want to let your property, sit back and relax whilst we take care of it for you.


At Stepping Stones, we pride ourselves on giving a personal, professional service to help you every step of the way. We are quite happy to visit you in the comfort of your home and talk through the procedures of renting and discuss which of our services is best suited to your particular needs. You will find that, being a family run company, we are far more flexible and approachable than our corporate competition and can tailor our service to your particular needs. Whichever of our services you decide to use you can rest assured that your property is in safe hands with Stepping Stones.


Stepping Stones have over 50 years' experience in property lettings. We believe it is better to do a few things really well, rather than several things adequately. We direct all energy and resources towards giving our tenants an expert management service. As a Stepping Stones tenant you will find that our service is second to none. You will have your own Property Manager who will explain our whole process to you and will be your first point of contact during your tenancy. All of our fees are transparent and straightforward and any maintenance issues that you have will be dealt with promptly and efficiently.