Devon estate agents with sales and rental property throughout North Devon. The company has always had a reputation for providing personal quality service, honest advice, commitment and hard work. A long list of loyal clients supports this. We aim to ensure that the staff are always friendly, helpful and above all efficient.
- North Devon & West Somerset
|Address||92 Boutport St|
|Phone Number||012 7132 9345|
I had a horrendous experience dealing with this letting agency. Communication was appalling through out! The staff attitude was patronizing and rude when dealing with me via the phone. Nobody is aware of what the other colleague has reported in the business and the director of the company had no clue what was going on with the property.
They took unauthorized action on several occasions. The checking of the property was carried out 4 days after the tenant had left and they took the tenants word that I had agreed for the tenant to return to the property to clean it and remove more items after the end of the tenants agreement. This was never arranged and they never thought to contact me to find out if the tenant was telling the truth. The tenant was meant to move out on the Saturday and when I arrived at the property on the Sunday they were still very much in situ with no sign of the letting agency checking that they had gone.
The property was left filthy and John Smale were meant to send someone in to clean the carpets- never happened! When questioned- no response.
Please do not use this letting agency- nobody in the business cares about your property, you or the tenants that live there. They are just after your money.