Pinnacle Letting Agents are leading letting and property management agents with residential rental properties. Established 10 years ago, we have rented houses, flats and apartments throughout Cardiff. We have apartments to rent in Cardiff Bay. Go to our website to view photos of properties to rent and book an appointment to view any of our flats, houses and apartments to rent.

Serviced Areas

  • Cardiff and Cardiff Bay

Contact Details

  Website
  City Cardiff
  Postcode CF24 4EG
  Address 3-5 Fanny St
  Phone Number 029 2064 0200

  • I would recommend this business

Living in Treforest I used the Pontypridd office and they were always helpful and friendly. Ceiron always replied to emails promptly. They seemed to care about the tenancy and I appreciated that. Would recommend to any student trying to find a property to look into Pinncle

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

My new roommates and I were amazed at how fantastic everyone at Pinnacle was. As five young girls who just moved here from Canada, the house finding process seemed pretty daunting. However, with the help of James and a few other agents, our house hunting went wonderfully and we secured a place the same day. They provided us with tea, coffee, and water, drove us around to see many places, and were just overall very friendly and welcoming. Our agent James was able to advocate on our behalf to have some necessary changes/updates made to the place and secured us a very reasonable rent price. We were made to feel right at home while we searched for a home and that was a lovely feeling! Highly recommended, especially for international students!!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

I had a great experience with pinnacle in the two years I was with them. Honest viewings without hyperbolic upselling. No-stress signing process. Prompt maintenance. They also have gone out of their way to help me with an issue I've been having with my moving out of the property. The first agency in my 5 years in Cardiff to treat me like an actual human being, rather than a figure on an accounts sheet. Oh and freebees!


I have used Pinnacle for years for me and my wife's properties and they have always been great. The staff are always freindly and helpful, and their prices are fair and maintenance work is always done to a high standard.


I moved out of my flat with Pinnacle at the end of November and to be fair they were excellent throughout. The flat was clean and tidy when I moved in, just a bit of dusting to do which is the norm. I had an a small issue with the boiler which was fixed within a two days(as the contractor had to order parts) and a blind broke which was also fixed within two days.

I found their check out process very thorough and everything was photographed before and after so there is no discrepancies. I also received my full deposit back which is unheard of in this day and age.

Staff where always friendly and helpful, and always happy to help. Couldn't recommend them more.


I have dealt with Pinnacle over the last 8 years and found them to be very professional and honest. Always try to do the best for their tenants, landlords, and customers in general.

Social Activity

Congratulations to @StaceAyling winning @CMetCampusSport Award of the year! Well deserved! X https://t.co/WDsXlfTc96
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@Mrcyrff Happy days! Edrych ymlaen!
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@Mrcyrff Beth ywr drefn i brynu tocynnau ar gyfer hwn @Mrcyrff ? Wyn x
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@emparker01 @LornaJayne99 I have found your issue. I can see that we have been working with the contractor to resol https://t.co/1rjTvLRWAl
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@emparker01 @LornaJayne99 Hi @emparker01 we do try to resolve issues as quickly as possible and am saddened to hea https://t.co/oPLdCJbUWx
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Happy Easter from us all at Pinnacle! We'll be closed Friday 19th, and Monday 22nd for bank holiday. We will be op https://t.co/xxptP6DjSL
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@illtud @Mrcyrff @euros Diolch @illtud @Mrcyrff @euros a criw am noson dda allan. Gwely cynnar heno dwin meddwl! Wyn x
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@euros @thedimmick Dydan ni ddim methu ddim byd felly!
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