Each Northwood office is locally owned and operated by highly trained professionals who have the dedication, motivation and business credentials to understand how quality customer service businesses need to be run to enable them to thrive and be profitable.
Local ownership ensures a commitment and dedication to its success which benefits customers in terms of the service they can expect to receive. No faceless corporates here! The buck stops with the local owners and they completely understand that. Attention to detail and customer service are the principal ingredients therefore and this is delivered by locally recruited, well trained and motivated staff using all the services of a national network.
Highlights, Specialties & Features
- Guaranteed Rent
Professional Associations & Certifications
- Cash, Finance, Credit Card
|Address||17 Stoughton Road|
|Tollfree||0845 144 4111|
Products & Services
Estate Agents in Leicester
We promote your property at its best through our professional sales literature. At the same time we market your property through our Northwood website coupled with national and international websites to give you as much exposure as possible. We then employ local radio and press in Leicester to market our properties. This will give you not only the best chance of a sale but will help you achieve the best price.
Fobbed off each and everytime, unprofessional, they lie, not happy not impressed will not use will not recommend they reply to you after 10 days of writing to them they do not return calls.
On the day of check out I was ill in bed, my ex said he would take some of the furniture back to my flat for me. Northwood was completing the checkout and my ex was asked to sign off the inventory without my consent or knowledge. I was well enough to get to the flat at approx 4:00pm the same day and noticed the damage to the bedside table. I contacted Northwood straight away but was told they had released the deposit already. I asked how can they release without my consent and was told my ex had signed the papers (I'm the sole owner of the property). Northwood took it upon themselves to return the deposit and asked someone to sign legal paperwork when they didn't have my consent and they knew the person didn't have any legal rights (my ex is a friend of the Directors at Northwood).
Northwood have also contradicted themselves over who holds the deposit, my previous tenants deposit was transferred into my name, this time it wasn’t even though I requested at the beginning of the tenancy agreement.
Both of my tenants have complained about poor service too.