As the region's leading Letting Agents, we specialize in providing a quality residential letting and property management service to Landlords and Tenants alike. Our well-trained, courteous staff take pride in giving a friendly, professional service to our clients.
- Harrogate & Wetherby
|Address||6 Albert St|
|Phone Number||014 2354 0054|
Very helpful and enthusiastic on check in, unfortunately that was when the good service ended. As a landlord would not use the agent again, examples of poor service included below.
Tenant was away, left front door wide open, contacted Linley and Simpson out of hours service - the national out of hours service had no way of contacting the local staff and therefore no one was available/ no keys available to secure the property (we live away).
Check-out was incomplete and no one checked the tenant had moved out on time (he hadn't), and it was left with us to point out missing items and raise requests for cleaning to take place (post the agency advising us all was well). Having checked the property three times ourselves and each time having to chase up previously raised concerns we gave up as our phone calls and messages were not returned.