Your local property experts connecting people and property since 2002. Our team of specialists have a wealth of experience helping local property owners sell or rent their property in shortest time possible. Whether you are looking to buy, sell or rent your property Keywest has you covered. As one of Leicester leading independent lettings and estate agents we manage over 400 local properties providing student and residential lets.

With over 17 years experience and thousands of properties managed and sold, Keywest understands the importance of dealing with your property quickly and efficiently while aiming to get you the very best results. Alongside our websites which generates thousands of local visits per month we also advertise heavily with the main UK property giants Zoopla, Rightmove and On The Market.

Services we offer
-Residential lettings
-Student accommodation
-Property for sale
-Floor plans
-Photography
-Mortgage advice
-Landlord services
-Property management services
-Let only
-EPC's
And more

If you would like to speak with one of our property experts today please contact us on the number listed below.

Highlights, Specialties & Features

  • Property Sales
  • Letting Services
  • Student Accommodation
  • Property Management
  • Landlord Services
  • Mortgage Advice
  • Advanced Marketing
  • Maintenance

Serviced Areas

  • Leicester

Payment Options

  • American Express, Cash Only, Credit Terms Available, Debit Cards, Discover, Financing Available, MasterCard, Money Orders, PayPal, VISA

Contact Details

  Website
  Person Jason Walker
  City Leicester
  Postcode LE3 0TD
  Address 73a Hinckley Road,
  Phone Number 01162544555

Business Representative

Jason Walker

Marketing

Products & Services

Are you currently looking to buy a property in the Leicester area?

At Keywest we have a variety of properties available for sale. Search our website for residential houses, buy to let properties, and student accommodation.

In addition to our website you can also find our latest properties on Zoopla, Rightmove and On The Market. If you have found a property you would like to view you can contact our sales team today to arrange a viewing at a time and date that suites you best.

  • I would not recommend this business
  • Literally none
  • Literally everything

AVOID Keywest Sales & Lettings!!

Rented from Keywest for two years and it was the worst two years of my life! Don't put yourself through the hell!

To preface - we paid the rent in full on time every time, never late on payments or bills, kept the property clean and tidy for all viewings and inspections, kept it well ventilated and secure, were careful with all provided appliances, and were treated abysmally regardless!!

The maintenance manager Felix was patronising, defensive, negligent, sexist and ableist, and unapologetic towards us for the full two year tenancy. When the washing machine at the property fell on its back due to dangerously incorrect installation, Felix insisted a disabled tenant *should* be able to lift it, and threatened to charge if they didn't within 24hrs. Felix also refused to remove nails sticking out of the wall, or fix a door frame hanging off it's hinges. Very dangerous.

The lettings negotiator Sara was aggressive and very immature through all communications - she gave us the wrong keys to the house, and refused to issue us each a set of keys to the front door, and insisted keys to the back door should suffice, and we could share one set of front door keys. Sara ignored the majority of emails sent to her, and would consistently break the tenancy agreement by trying to schedule viewings without proper notice.

The staff turnover was high so it was hard to get consistent communication with anyone - anyone who wanted to do things right left the company very quickly when they realised Keywest don't follow the rules!

Other members of staff were equally offhand and disregarded most communications, claiming they could not get in touch with the landlord as he was abroad, and we should just make the best of it.

Leicester city council told us there was asbestos in the garden, and to report it to the landlord immediately, which we did. For over a year we begged Keywest to get the landlord to remove the asbestos for health and safety reasons, and they refused to contact the landlord, or deal with it! There is still asbestos in the garden of the property and Keywest refuse to acknowledge it on any official documentation!

When we moved into our property it was filthy, dirty, dusty, grimy, greasy, messy, hadn't been cleaned at all before we moved in (which we were promised by Keywest). Keywest refused to remove the previous tenant's belongings so we spent the first day of moving in, moving other people's rubbish out. The majority of furniture provided was broken - drawers, wardrobes, stove top, cupboards, toilet seat, boiler leaking, and a rotting compost bin!

We phoned Keywest over 30 times in the first week or so of living there, and countless emails trying to get someone to fix the broken items, they were ignored and passed off. Throughout the tenancy we had the threat of our deposit being taken dangled over our head so we would stop asking for stuff to be fixed and do it ourselves.

When we requested the landlord's address we were told he lived in another country and was uncontactable, we were told months later he actually lived on our street, and then found out he is managing director of Keywest! How's that for conflict of interest! They are now trying to sell the property we moved out of, presumably it is too faulty to continue renting, and the lettings agent is lying to the people they are showing around about all sorts of problems with the house.

I have all screenshots and images of every malfeasance in a word document if you need proof drop me a line before thinking about doing business with Keywest!! They do not follow the correct procedures or Landlord and Tenant Act 1985!!

Save your time and money and go for someone more competent like Priya Properties, First4Lettings, Nicholas Humphreys, Belvoir Lettings & Estate Agents!!

Value for money
Service & support
Quality
Location
Overall ratingPoor

  • I would recommend this business

Felix is a credit to this organisation, he is understanding and patient but still tries to find the best solution possible for both Landlord and Tenant. He recently went above and beyond when a contractor locked me out of my property and Felix left his home out of hours to help me out.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I am a Keywest tenant for almost 5 years now and can’t be more happy about the service.
Kamila and the team always responds to our requests very quickly.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I am a Keywest tenant for some time now and can’t be more happy about the service. We love the house which we are renting. Kamila and the team always responds to our requests promptly and even if things take time we are being updated about the progress, so we are very pleased.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Could not recommend these guys more, they were helpful from the very beginning to the end of our tenancy.

Any problems we had with the house were dealt with quickly and we were always checked up on to make sure we were happy with solutions.

Sheryl was always happy to contact the landlord with us i.e when we wanted to paint some of the rooms she made sure we were compensated.

I don't understand the poor reviews, can only think they are from unrealistic expectations from other clients. Estate agents are ridiculously busy, they can't jump to demands within seconds.

Would happily rent from Keywest again!


Some months ago my property company agreed to purchase a house through the agency of Key West. I was pleased to experience a first rate service using these dedicated agents and whilst never posting reviews on such sites I have been sufficiently impressed to register as a new member with this review site to acknowledge my satisfaction. The transaction went through well, any technical issues being dealt with efficiently or passed on to the lawyers for resolution, so that I was kept up to date and politely informed of progress and final completion by the sales manager handling my case, Richard Chesterton, whose team were reassuringly on the ball. I have no hesitation in recommending this company and particularly Richard to those seeking a professional route to property sales, and doubtless also lettings and general rental, matters. Keep up the good work.


We recently purchased our first home (thanks to God!) and the sellers were represented by Keywest. It was a stressful time as you can imagine, we had a time limit to get this purchase settled before our rental contract came to an end so we had pressure all ways round. I can’t explain how helpful and empathetic Keywest and Tony in particular were. I think I rang 2/3 times a day hassling poor Tony to ensure whatever needed done to go through ASAP and not once did he get frustrated or impatient with us. Ultimately Tony had a great hand in ensuring it all went through by the required time. I cannot express how impressed I am at how he dealt with us even though we weren’t his client, he didn’t owe us anything but he received every call and was so polite and extremely helpful and because of Tony and his team if we do require an estate agent for future purposes, we will be using Keywest without a doubt! Thank you once again Tony!


Selling my house was a long process with several unexpected problems. Throughout it all Keywest provided an excellent service. Tony kept me informed with very regular updates, was always prompt when dealing with queries and problems and was easily contactable. Despite it being a complicated sale they made the whole thing run smoothly and with minimal stress. I would definitely recommend them and use them again


I created this account to write review. Plenty of agents say they specialise in lettings or sales. I have been a landlord for many years with different agents across the city. Big companies and independents. The usual statements advising me "we will be better" or "we offer a fully managed service that will take the stress away". I requested valuations of my student property and the only company that was professional was Keywest. I waited until they successfully rented and the students moved in before I write review. Before I knew it, contracts were signed and even with 3 people dropping out, new tenants were found and I have my money. I have had problem with the company who were in town and now moved to queens road, were the rudest staff I have dealt with, they have two names but moved into one office. Plus the competing agents on Hinckley road, were just as rude. Here I am now, happy that I have my money and Keywest are such a pleasure to deal with. Thank you Keywest.


Spoke to Paige Maxfeild in regards to a work related issue (saying no more due to DPA , what a credit to your company she is, brilliant personality, friendly and funny! She can call me anytime, she can even have my mobile number haha. Keep hold of her guys type of person you need on team. Thanks for the laugh Paige


I have found my experience with Keywest to be one of the better ones when dealing with estate agencies. I would definitely recommend this company above all others in Leicester for lettings. I found their negotiators to be proactive and efficient, found me a great tenant quickly! Couldn't be happier with the service!! Keep it up.


I have been a client of Keywest Estate Agents for many years as a landlord and also a vendor in recent times, the service overall has been very efficient and friendly, the staff understood my requirements and were helpful towards our tenants during the sale of one of our properties. The team are very personable and give up their time out of hours which is something you do not find with many local agents within the LE3 area.
I would recommend Keywest to those people looking for a agent offering expertise of the local area and good quality tenants and efficient service overall.


Our company has recently purchased a property through the Keywest Estate Agent sales team who are very friendly, knowledgable about the area, and Tony also kept us updated during the sales process.

We have also had Keywest Lettings manage our student property for the last 2 years and the staff there are extremely efficient in dealing with both the lettings side of things and the maintenance issues that crop up.
Once the newly acquired property is refurbished we will confidently pass it on to the Keywest Lettings team to manage.


Best Estate Agents I’ve dealt with, Paige was super helpful in finding me the perfect first house for me and my partner, would recommend!


Very happy with the service I've received from Keywest whilst renting a property. Paige especially has gone above and beyond to help with any queries.

Videos

One Bedroom Third Floor Apartment Close To Leicester City Centre

One Bedroom Third Floor Apartment Close To Leicester City Centre:

Keywest are pleased to offer For Sale this very well presented and modern apartment located within the West End suburb of Leicester. Offering a balcony the property has an open plan lounge/diner and open kitchen area having modern integrated appliances and fittings. There is a double bedroom with a modern bathroom having a large bath with a shower over. The property is offered with no upward chain.


Brexit House Prices - What will the UK Property Market Look Like Post-Brexit?

As we edge closer and closer to a no-deal Brexit the uncertainty of post-Brexit house prices still remains a concern.

In this video we cover some of the main predictions covered by UK property experts and how the property market may look after a no-deal Brexit occurs.

Are you looking to sell your current home or purchase your first property? Then take a look to see if now is the right time to action.


2 Bedroom House for Sale in Leicester LE4 - Headingley Close

The well presented 2 bedroom furnished town house in Leicester is up for sale and is currently available for viewing.

The 2 bedroom property offers a modern fitted kitchen and bathroom along with car parking space and a well designed patio garden made of stone. The fully furnished property is available to purchase and is currently listed on the market for 154,950.00


Three Bedroom Mid Terraced House Within The Braunstone Suburb Of Leicester

Three Bedroom Mid Terraced House Within The Braunstone Suburb Of Leicester

Keywest are pleased to offer For Sale this mid terraced house within the heart of the popular Braunstone suburb of Leicester. The accommodation comprises of hallway leading to a good size lounge along with a fitted kitchen, there is also a small storage room. The first floor offers three bedrooms, bathroom and separate w/c. There is on street car parking with a shared side access leading to a spacious patio garden. The property is offered with no upward chain and benefits from gas central heating and double glazing.

Social Activity

Boris bought his home in 2013. Since then he has seen an 88% rise in value. https://t.co/JpRAbvnXCw
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Fire Safety: Another responsibility for landlords https://t.co/1rcEoemkFR
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The leasehold scandal. Don't get trapped. https://t.co/tD6NMfvWMa
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Student village complex approved. https://t.co/vxiSe6emGE
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