Everybody knows that practice makes perfect and with seventeen years of successful lettings in Cardiff under our belts we’ve had a lot of practice. We are the market leader in student and professional Lettings and Management in Cardiff. Perfection is our goal and we strive to achieve results. Our attention to detail allows us to offer a service second to none and our forward-thinking, innovative attitude means we are here to help you in a professional, efficient and friendly way. And why do we do this? The answer is simple, to provide you with honest and professional advice whatever your requirements offering peace of mind that your best interests are our main concern.

Contact Details

  Website
  City Cardiff
  Postcode CF24 4BZ
  Address 1A Mundy Pl
  Phone Number 029 2038 8399

I have had a very poor service from Keylet.

I was often made to wait for long periods for repairs to get done.

My main issue was their attempt to retain our entire bond after being in a house for four years. We did not ask for redecoration at all during this time, nor did they accept our request for new carpets, after they were infected prior to us moving in. The damage this infection caused was included as a charge on our bond letter, despite it being present before we moved in.

They made very high estimates for repairs and did not provide receipts for all. They also, on occasions, did not respond to written letters within the 7-day time period that they promised.

They didn't respond appropriately with health issues, such as a bedbug infestation throughout a property we rented, and only the landlord offered any compensation for this. Again, they initially charged us for 'missing beds' that were removed (and not replaced) as part of the treatment of the infestation.

If this is the kind of treatment that you feel is acceptable, then Keylet is the right choice for you