Our attention to detail allows us to offer a service second to none and our forward-thinking, innovative attitude means we are here to help you in a professional, efficient and friendly way. And why do we do this? The answer is simple, to provide you with honest and professional advice whatever your requirements offering peace of mind that your best interests are our main concern.
Products & Services
Moving house can be a stressful experience for anyone and we believe that we are the key to helping you find the perfect home. With so many options available and things to remember it’s easy to get lost along the way.
At Keylet we aim to offer support, advice and the highest levels of service to make your moving experience a good one. We are here to help you! From your property search right through to enjoying your new home our clued up and friendly team will be there to guide you every step of the way.
We boast a huge portfolio of properties so, whether you’re looking for a quiet life in a cosy apartment with spectacular views or the hustle and bustle of an elegant city centre pad there’s something to suit everyone.
- I would recommend this business
Fantasic agency - I rented a purpose built student house on Penywain Road in Roath last year. It was a brilliant home for us and Keylet went over and beyond for us!
|Value for money|
|Service & support|
I have had a very poor service from Keylet.
I was often made to wait for long periods for repairs to get done.
My main issue was their attempt to retain our entire bond after being in a house for four years. We did not ask for redecoration at all during this time, nor did they accept our request for new carpets, after they were infected prior to us moving in. The damage this infection caused was included as a charge on our bond letter, despite it being present before we moved in.
They made very high estimates for repairs and did not provide receipts for all. They also, on occasions, did not respond to written letters within the 7-day time period that they promised.
They didn't respond appropriately with health issues, such as a bedbug infestation throughout a property we rented, and only the landlord offered any compensation for this. Again, they initially charged us for 'missing beds' that were removed (and not replaced) as part of the treatment of the infestation.
If this is the kind of treatment that you feel is acceptable, then Keylet is the right choice for you
Extremely lovely staff who are eager to help you every step of the way. Personally tailor the experience to what you're specifically looking for in a house rather than trying to sell you anything. Would 100% recommend.
Professional, friendly and helpful staff. Small issue with viewing times but was sorted professionally and quickly with an apology. Looking forward to drinking the complimentary prosecco
Great service! Helped me and my partner move into a lovely flat over the Christmas period when things where starting to look doubtful! Can’t thank them enough!
I had some problems with my last landlord so I decided to go with keylet instead, and it was definitely worth it. Problems were fixed quickly and I think I got good value for money on my rent.
Jack and Rhidian were so helpful and showed us a house that was exactly what we were looking. Definitely recommend using KeyLet to find your student home!
Finally secured my house for my last uni year with my friends, I was worried I’d left it too late to find a decent house but key let helped me all the way. Was a fun and easy experience!!!
From Our Website
Keylet has grown from its small but effective operation in one room in a property and now boasts two state of the art offices located in prime catchments areas. Our offices are well placed to ensure maximum exposure for all of our properties as well as convenience for prospective tenants. Equipped with the latest technology, innovative marketing and fully fitted to offer a modern and welcoming atmosphere our offices form the foundations of our success. We are open longer hours in order to meet with the demands of modern day living offering a comprehensive service at times to suit you.
Our landlords are at the very core of our business and we never take you for granted. From looking after the everyday management of your properties to coming up with new and innovative ways to make your life easier and more profitable, you can be certain that Keylet has you covered. Keylet is one of Cardiff letting agent's most recognizable brands attracting thousands of tenants every month. Our advanced technology and applicant management systems allow us to market your property to suitable tenants through both of our strategically placed offices.
Whether you're buying or selling your home, at Keylet we'll be with you each step of the way. Our experienced consultants will advise and guide you through the property process and save you time and money along the way. If you have decided you would like to own your own home, then you have come to the right place. As local property experts in the Cardiff area, there are ways in which we can help to make the process easier for you. We have put together a First Time Home Buyer Guide, which breaks down the process step by step, designed to help you every step of the way.