Gatekeeper is an estate and letting agent, working across Aylesbury, Banbury, Bicester, Swindon and Witney. We all work from one central office, so our customers benefit from a wealth of knowledge and experience in property sales, letting and property management. Our local teams look after specific areas, so a detailed understanding of individual markets is always paramount. With a service package that is truly second to none, we simply deliver better results. 98% of customers recommend us, with many rating us fantastic on our website. As we're all shareholders, that makes us extremely proud.

Serviced Areas

  • Oxfordshire,Wiltshire and Buckinghamshire

Contact Details

  Website
  City Witney
  Postcode OX28 1UE
  Address 3-4 Kingfishers Court Northfield Farm Lane
  Phone Number 019 9377 5320

  • I would recommend this business
  • Accommodating and Professional

We rented a house in Swindon through Gatekeeper. We have just bought our first home and we just wanted to say thanks because the team couldn't have been more helpful during a stressful time! They made sure we knew what we had to do throughout the whole process of checking out and while we were in the house (just over a year), we only had a couple of things that needed work and Gatekeeper got maintenance people out quickly to fix them for us.

When they needed to come to the house for viewings, we always got a text and an email to let us know what was happening and when we had friends over they understood and rearranged viewings around us. We would definitely recommend them - we've rented through lots of agents in the Area and we both felt that Gatekeeper has the best service and has thought about what tenants need.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Quick Turn round and Marketing

Thank you as always to the team at Gatekeeper, and in this instance especially Phil and Alex. Both worked very hard to make sure the transition to new tenants was as quick as possible, yet making sure that both new tenants and landlord get the best agreement

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Personable, Proffessional

Very helpful with our purchase and have always been easy to talk to and to clarify our queries. I would recommend the service to anyone.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • dedication and professionalism

I've now bought twice and sold once through Gatekeeper and I am constantly impressed by the dedication and professionalism of the whole team.
Can recommend to anyone thinking of buying or selling.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Good Advice & Online Sytems

As a Landlord I cant speak highly enough of both the Swindon Team and the Head Office.
I mange my property myself but they always give me great advice about the market and pricing for rent reviews etc and its easy to get deposits returned etc.
The online Log In for Landlords lets me see the status of everything 24-7 which is great as I work shifts.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Excellent Communication & Knowledge
  • None

Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very easy and I would definitely recommend to anybody.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Personal Service

The service and advice I have received has been excellent from start to finish.
Mat was always available to answer my questions even at weekends.
I was a bit worried about selling my mothers property but it has been very simple and easy. I would definitely recommend Gatekeeper. I could not be more happy with the service I've received.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Open Evenings & Weekends
  • None

The team did an excellent job. My partner wasn't quite sure of the first property they showed us. But they quickly took us to another property in which was great! Altogether, they are very friendly, helpful and did an excellent job. I would recommend any day. Thank you for your help. 😎

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Dedictaed Team

Excellent service, marketing was second to none, property sold within 21 days, Team are professional and approachable, offering a service that is second to none. Kept up to date every step of the way with practical and helpful advice, would highly recommend to any would be seller

Value for moneyVery Competitive
Service & supportExcellent Communication
QualityCant fault this
LocationPlenty of Parking
Overall ratingExcellent

Gatekeeper are full of totally inadequate staff that operate like their job is to make you as dissatisfied as possible. Could never get a decent answer from any queries (always being made to an 0845 number so you are charged to chase up every time). Had 3 different Property Managers equally as useless as the last, never having any communication between each other or an idea at what goes on. Also be warned, we received information from another letting agency that Gatekeeper only allow you 6 month leases so that you can 'work out if you want to stay long term' but this is actually common practice so that they can charge renewal fees. You have been warned!!


Unfortunately I had the misfortune of renting out a property from Gatekeepers in Chain Court, Old Town, Swindon. The problem started from first viewing when the gatekeeper agent lied to about damp marks on the walls. We were told they were historic issues and had been fixed however a few days after we moved in we realised that the wall had mould growing on it. Six months ahead, after countless number of visits from supposedly damp experts and a large hole in the wall to investigate the issue, nothing has been done yet. Me and my wife are both developed breathing problems and my numerous tries to get released from the contract have failed on the basis that the damp issue is under investigation and there is nothing else the landlord can do about it.

We are forced to sleep in the lounge of a two bedroom flat because both bedroom are in unliveable conditions due to exposure to mould. Furthermore when we moved in the bed in the second bedroom was broken. On contacting gatekeepers, rather then apologising the landlord sent a message through them to say I allow the tenants to buy their own bed however they will have to store the broken bed in the property and put it back up when they leave. After a few heated arguments they agreed to replace the bed, a month after we moved in.

There have been numerous other issues in the 5 months we have been in the property ranging from washing machine breaking down, mould in kitchen cabinets to finding used razor blades behind the toilet sink from previous tenants. I am not sure how they are with other tenants but from this experience I would not recommend gatekeeper to anyone and would advise any prospective tenants to contact current tenants about behaviour of the landlord with tenants.

I would like to advice all estate agents specially gatekeepers that they should be more mindful of tenants rather than just being a landlord's agent. Tenants are the ones who suffer from any problems with the property. The landlord and estate agents should appreciate that any delays in rectifying these issues have a huge impact on their standard of living especially issues that can impact tenant's health e.g. Mould. At the end of the day tenants are your customers and you have no business if you have no tenants.

Overall ratingPoor

Customer Testimonials

I am very impressed by the service given to me by Gatekeeper.
The team have been very detailed in the explanations and answers to my questions.
As a new Landlord this has been really important to me building trust and giving me confidence I feel I need in my Letting Agent.
Thanks to you all.


We have dealt with the team at Gatekeeper for the last 2 years and in that period they have been nothing less than excellent. Whatever you're looking for, be it as a landlord, or a tenant, or a potential buyer I really cannot recommend them enough.
Please give them a try.


Phil is the ideal person to promote a property for rent or for sale. I had tenants moving in within a week of Phil taking it on. And all hassle free. He is totally non- pushy which I like too. His articulate positive marketing did the job. Because of Phil I would recommend Gatekeeper to anyone wanting to let a property..or indeed sell. Many thanks Phil for a job superbly well done


I have never rented a property before and the team at gatekeeper are amazing!
Really helpful and nothing is ever an issue! I have had a couple of queries which was dealt with straight away!
The fact you are kept upto date with all the progress of the move is a real gem as you know where you are with stuff.


The entire team from top to bottom were professional helpful and friendly. We were kept informed at all stages right through and everything went as planned. Thank you.


I have used gatekeeper to handle the sale of my property on two different occasions. Both times I have been very pleased with the service provided. Highly recommended.

Videos

TT app Intro - Part 1

PART 1-- Created using PowToon -- Free sign up at http://www.powtoon.com/join -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

Social Activity

School reunion will see ex-pupils fly in from across the globe Read more at https://t.co/VUqXotdUoS #Witney https://t.co/pMsjxVgOXD
Twitter   Full Post ›
TO LET: 3 Bedroom Terrace in Cedar Drive, #Witney, #Oxfordshire| 1,100 PCM Viewings are highly recommended. Pleas https://t.co/z2clXcrCDP
Twitter   Full Post ›
Our guide to selling explains how we are looking after you! https://t.co/ButmHO6V0r #Swindon #Witney https://t.co/EGBphLhoyK
Twitter   Full Post ›
#Property Doctors: do I qualify for multiple dwellings relief? Read more >> https://t.co/sQWMO2gCqa #Witney https://t.co/52EfBzKVjA
Twitter   Full Post ›
#Swindon Rental Yields: A Good Investment? Read more at https://t.co/L36kOpm3LH https://t.co/M3bCC5zMc8
Twitter   Full Post ›
Plans by Oxford Airport and RAF Brize Norton to expand controlled airspace branded a 'stepping stone to commercial https://t.co/LjTVOrlo9A
Twitter   Full Post ›
Gatekeeper Review from Mr Solomon Otoo "Mr Solomon Otoo is a #Swindon Tenant and thinks Ben Townsend delivers a fa https://t.co/L3SSrP7ZHF
Twitter   Full Post ›
FOR SALE: This modern two bedroom #apartment in Wilkinson Place, #Witney| 255,000 Please call us now on 01993 775 https://t.co/8dmaZcJ7pk
Twitter   Full Post ›