Amethyst Lettings are an independent lettings agent that offer residential properties to rent in Rugby and surrounding areas. We offer a part or full landlord property management service and our greatest attribute is that we are totally driven by customer satisfaction.
Professional Associations & Certifications
|Address||33 Regent Street|
|Phone Number||017 8857 7002|
- Incompetent staff, overcharges , liars
The worst agency I have dealt with! The staff is very incompetent also they are liars. They will overcharge you with fake damages just to take a little bit of money from your deposit. Also, they hold your deposit for weeks ! Don't do business with them. Dishonest agency!
|Value for money|
|Service & support|
Absolutely disgraceful. Due to complete unprofessional, inadequate, pitiful mismanagement we pulled out of the let. They refused to refund our deposit and when we tried to escalate it we were repeatedly verbally abused or had the phone put down on us. When we finally got hold of them they tried to accuse us of forgery and threatened to press criminal charges. Although they finally apologized for the disgraceful unsubstantiated comments quoting it was a misunderstanding over the paperwork in the office, we never got our money back.
I have never dealt with a company that allows its employees to treat potential customer so appallingly and speak to them so rudely. Please never be tempted to use this agent!